10-Q – 2025-11-06 – 0000012659-25-000016-xbrl.zip

Wave payment processing receivables
Wave Payment Processing Receivables [Member]
Wave Payment Processing Receivables [Member]

Dividends declared per share (in usd per share)
Cash dividends declared per share (in usd per share)
Common Stock, Dividends, Per Share, Cash Paid

Accumulated Amortization
Finite-Lived Intangible Assets, Accumulated Amortization

SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Significant Accounting Policies [Text Block]

Award Timing Predetermined
Award Timing Predetermined [Flag]

Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]

Entity File Number
Entity File Number

Additional Paid-in Capital
Additional Paid-in Capital [Member]

Tabular List, Table
Tabular List [Table Text Block]

BASIC AND DILUTED LOSS PER SHARE:
Earnings Per Share, Basic [Abstract]

Guarantor Obligations, Maximum Exposure, Undiscounted
Guarantor Obligations, Maximum Exposure, Undiscounted

Goodwill [Line Items]
Goodwill [Line Items]

Trading Arrangements, by Individual
Trading Arrangements, by Individual [Table]

Consolidated
Earnings Per Share, Basic

Adjustment to Compensation:
Adjustment to Compensation [Axis]

Named Executive Officers, Footnote
Named Executive Officers, Footnote [Text Block]

Accounts payable, accrued expenses, salaries, wages and payroll taxes
Increase (Decrease) in Accounts Payable and Accrued Liabilities

REVENUE RECOGNITION
Revenue from Contract with Customer [Text Block]

Senior Notes, 3.875%, due August 2030
2030 Senior Notes [Member]
2030 Senior Notes [Member]

Other comprehensive income (loss)
Other Comprehensive Income (Loss), Net of Tax

Discontinued operations (in dollars per share)
Income (Loss) from Discontinued Operations and Disposal of Discontinued Operations, Net of Tax, Per Diluted Share

Adjustment to Compensation, Amount
Adjustment to Compensation Amount

Debt issuance costs and discounts
Debt Instrument, Unamortized Discount (Premium) and Debt Issuance Costs, Net

Stock-based compensation
Share-Based Payment Arrangement, Noncash Expense

Employee Stock Option
Share-Based Payment Arrangement, Option [Member]

Award Timing MNPI Disclosure
Award Timing MNPI Disclosure [Text Block]

Net balance
Financing Receivable, after Allowance for Credit Loss

Accounts and Financing Receivables [Table]
Accounts and Financing Receivables [Table]

Cash dividends declared - $0.375 per share
Dividends, Common Stock, Cash

Total stockholders' equity (deficiency)
Beginning Balances, Value
Ending Balances, Value
Equity, Attributable to Parent

Insider Trading Policies and Procedures [Line Items]

Stock-based compensation
Share-Based Payment Arrangement, Expense

Common stock, shares authorized (in shares)
Common Stock, Shares Authorized

Goodwill and Intangible Assets Disclosure [Abstract]
Goodwill and Intangible Assets Disclosure [Abstract]

Movement in Deferred Revenue [Roll Forward]
Movement in Deferred Revenue [Roll Forward]

Total liabilities and stockholders' equity
Liabilities and Equity

Deferred revenue, other current and noncurrent liabilities
Increase (Decrease) in Other Current Liabilities

LIABILITIES AND STOCKHOLDERS' EQUITY
Liabilities and Equity [Abstract]

Cover [Abstract]
Cover [Abstract]

Accounting Policies [Abstract]
Accounting Policies [Abstract]

Net
Finite-Lived Intangible Assets, Net

Non-PEO NEO Average Total Compensation Amount
Non-PEO NEO Average Total Compensation Amount

Debt Instrument [Line Items]
Debt Instrument [Line Items]

Treasury Stock, Common
Treasury Stock, Common [Member]

Net loss from continuing operations
Net loss from continuing operations attributable to shareholders
Income (Loss) from Continuing Operations, Net of Tax, Including Portion Attributable to Noncontrolling Interest

Adjustment to Non-PEO NEO Compensation Footnote
Adjustment to Non-PEO NEO Compensation Footnote [Text Block]

Pay vs Performance Disclosure [Line Items]

Lines of credit, total obligation
Obligation For Unfunded Letter Of Credit
Obligation for unfunded letter of credit

Forgone Recovery due to Disqualification of Tax Benefits, Amount
Forgone Recovery due to Disqualification of Tax Benefits, Amount

LIABILITIES:
Liabilities [Abstract]

Share-Based Compensation Arrangement by Share-Based Payment Award, Description
Share-Based Compensation Arrangement by Share-Based Payment Award, Description

Non-Rule 10b5-1 Arrangement Terminated
Non-Rule 10b5-1 Arrangement Terminated [Flag]

Loss from continuing operations before income tax benefit
Income (Loss) from Continuing Operations before Income Taxes, Noncontrolling Interest

Entity Shell Company
Entity Shell Company

Deferred revenue and other noncurrent liabilities
Other Liabilities, Noncurrent

Schedule of Long-term Debt Instruments [Table]
Schedule of Long-Term Debt Instruments [Table]

Maximum annual debt-to-EBITDA ratio
Debt Instrument, Covenant, Annual Debt To EBITDA Ratio
Debt Instrument, Covenant, Annual Debt To EBITDA Ratio

Tax Identity Shield®
TIS
Tax Identity Shield [Member]
Tax Identity Shield [Member]

Impairments
Goodwill, Impairment Loss

Statement of Stockholders' Equity [Abstract]
Statement of Stockholders' Equity [Abstract]

Statement of Cash Flows [Abstract]
Statement of Cash Flows [Abstract]

Current portion of long-term debt
Long-term Debt, Current Maturities
Long-Term Debt, Current Maturities

Company Selected Measure Amount
Company Selected Measure Amount

Award Timing MNPI Considered
Award Timing MNPI Considered [Flag]

Line of Credit Facility [Table]
Line of Credit Facility [Table]

Comprehensive loss
Comprehensive Income (Loss), Net of Tax, Attributable to Parent

Name
Measure Name

Operating lease liabilities
Operating Lease, Liability, Current

Internally-developed software
Software and Software Development Costs [Member]

Document Fiscal Period Focus
Document Fiscal Period Focus

Schedule of Activity in Allowance For Credit Losses
Schedule of Activity in the Allowance for Doubtful Accounts [Table Text Block]
Schedule of Activity in the Allowance for Doubtful Accounts [Table Text Block]

Award Timing Method
Award Timing Method [Text Block]

Litigation Case Type [Domain]
Litigation Case [Domain]

Continuing operations
Income (Loss) from Continuing Operations, Per Basic Share

Award Type
Award Type [Axis]

Long-Term Debt
Long-Term Debt

Legal Entity [Axis]
Legal Entity [Axis]

Total assets
Assets

Estimated amortization, 2023
Finite-Lived Intangible Asset, Expected Amortization, Year One

Trading Symbol
Trading Symbol

Stock-based awards exercised or vested (in shares)
Shares Issued, Shares, Share-Based Payment Arrangement, after Forfeiture

Reacquired franchise rights
Reacquired Franchise Rights
Reacquired Franchise Rights [Member]
Reacquired Franchise Rights [Member]

Entity Address, City or Town
Entity Address, City or Town

CASH FLOWS FROM OPERATING ACTIVITIES:
Cash Provided by (Used in) Operating Activity, Including Discontinued Operation [Abstract]

Accounts, Notes, Loans and Financing Receivable by Receivable Type [Axis]
Receivable Type [Axis]

Weighted-Average Life (in years)
Acquired Finite-Lived Intangible Assets, Weighted Average Useful Life

Class of Financing Receivable [Axis]
Class of Financing Receivable [Axis]

Effects of exchange rate changes on cash
Effect of Exchange Rate on Cash, Cash Equivalent, Restricted Cash, and Restricted Cash Equivalent, Continuing Operation

Non-PEO NEO Average Compensation Actually Paid Amount
Non-PEO NEO Average Compensation Actually Paid Amount

Compensation Actually Paid vs. Other Measure
Compensation Actually Paid vs. Other Measure [Text Block]

Estimated amortization, 2026
Finite-Lived Intangible Asset, Expected Amortization, Year Four

Entity Emerging Growth Company
Entity Emerging Growth Company

Entity Common Stock, Shares Outstanding
Entity Common Stock, Shares Outstanding

New operating right of use assets and related lease liabilities
Right-of-Use Asset Obtained in Exchange for Operating Lease Liability

All Other
All Other Receivables [Member]
All Other Receivables [Member]

Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year
Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year [Member]

Insider Trading Policies and Procedures Not Adopted
Insider Trading Policies and Procedures Not Adopted [Text Block]

Business Combination [Domain]
Business Combination [Domain]

Discrete income tax expense (benefit)
Effective Income Tax Rate Reconciliation, Discrete Adjustments, Amount
Effective Income Tax Rate Reconciliation, Discrete Adjustments, Amount

PEO
PEO [Member]

RECEIVABLES
Loans, Notes, Trade and Other Receivables Disclosure [Text Block]

Disaggregation of Revenue by Major Service Line
Disaggregation of Revenue [Table Text Block]

Class of Financing Receivable [Domain]
Class of Financing Receivable [Domain]

Proceeds from issuance of long-term debt
Proceeds from Issuance of Senior Long-Term Debt

Accrued income taxes and reserves for uncertain tax positions
Accrued Income Taxes, Current

Changes in assets and liabilities, net of acquisitions:
Adjustment to Reconcile Net Income to Cash Provided by (Used in) Operating Activity, Increase (Decrease) in Operating Capital [Abstract]

Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year
Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year [Member]

Guarantor Obligations, Current Carrying Value
Guarantor Obligations, Current Carrying Value

Peace of Mind® Extended Service Plan
POM
Peace of Mind Revenues [Member]
Peace of Mind Revenues [Member]

Retained Earnings (Deficit)
Retained Earnings [Member]

Prepaid expenses and other current assets
Prepaid Expense and Other Assets, Current

Entity Address, Postal Zip Code
Entity Address, Postal Zip Code

Restatement Determination Date
Restatement Determination Date

Receivables for U.S. assisted and DIY tax preparation and related fees
Receivables For Tax Preparation And Related Fees [Member]
Receivables for Tax Preparation and Related Fees

Cash, cash equivalents and restricted cash, beginning of period
Cash, cash equivalents and restricted cash, end of period
Cash, Cash Equivalent, Restricted Cash, and Restricted Cash Equivalent, Continuing Operation

Income Statement [Abstract]
Income Statement [Abstract]

Income tax benefit
Income Tax Expense (Benefit)

Discontinued operations
Income (Loss) from Discontinued Operations and Disposal of Discontinued Operations, Net of Tax, Per Basic Share

Intangible assets, net
Intangible Assets, Net (Excluding Goodwill)

Pension Adjustments Service Cost
Pension Adjustments Service Cost [Member]

Product and Service [Domain]
Product and Service [Domain]

Diluted
Income (Loss) from Continuing Operations, Per Diluted Share

Restatement does not require Recovery
Restatement Does Not Require Recovery [Text Block]

Business Combination [Table]
Business Combination [Table]

Wave
Wave HQ Inc. [Member]
Wave HQ Inc. [Member]

DIY tax preparation
DIY Tax Preparation Fees [Member]
DIY Tax Preparation Fees [Member]

Compensation Actually Paid vs. Company Selected Measure
Compensation Actually Paid vs. Company Selected Measure [Text Block]

Acquisitions(1)
Goodwill, Acquired During Period

City Area Code
City Area Code

Payments made for business acquisitions, net of cash acquired
Payments made for business acquisitions, net of cash acquired
Payments to Acquire Businesses, Net of Cash Acquired

Award Timing, How MNPI Considered
Award Timing, How MNPI Considered [Text Block]

All Trading Arrangements
All Trading Arrangements [Member]

Equity Awards Adjustments, Footnote
Equity Awards Adjustments, Footnote [Text Block]

Total Shareholder Return Vs Peer Group
Total Shareholder Return Vs Peer Group [Text Block]

Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies Disclosure [Abstract]

Proceeds from Long-Term Lines of Credit
Proceeds from Long-Term Lines of Credit

Schedule of Deferred Revenue Related To The Peace of Mind Program
Contract with Customer, Contract Asset, Contract Liability, and Receivable [Table Text Block]

CASH FLOWS FROM INVESTING ACTIVITIES:
Cash Provided by (Used in) Investing Activity, Including Discontinued Operation [Abstract]

Pay vs Performance Disclosure
Pay vs Performance Disclosure [Table]

Net cash used in operating activities
Cash Provided by (Used in) Operating Activity, Including Discontinued Operation

Deferred Type [Axis]
Deferred Type [Axis]
Deferred Type [Axis]

Goodwill
Goodwill, beginning balance
Goodwill, ending balance
Goodwill

Equity Valuation Assumption Difference, Footnote
Equity Valuation Assumption Difference, Footnote [Text Block]

PEO Total Compensation Amount
PEO Total Compensation Amount

Long-term Debt, Type [Axis]
Long-Term Debt, Type [Axis]

Loans to franchisees
Loans To Franchisees [Member]
Loans to Franchisees

Equity Components [Axis]
Equity Components [Axis]

Repurchase of common stock, including shares surrendered
Payments for repurchase of common stock, including shares surrendered
Payments for repurchase of common stock, including shares surrendered

Standby Letters of Credit
Standby Letters of Credit [Member]

Non-Rule 10b5-1 Arrangement Adopted
Non-Rule 10b5-1 Arrangement Adopted [Flag]

SUPPLEMENTARY CASH FLOW DATA:
Supplemental Cash Flow Information [Abstract]

Accumulated impairment losses, beginning balance
Accumulated impairment losses, ending balance
Goodwill, Impaired, Accumulated Impairment Loss

Other Performance Measure, Amount
Other Performance Measure, Amount

Entity Address, State or Province
Entity Address, State or Province

Total current liabilities
Liabilities, Current

Individual:
Individual [Axis]

Current year of origination
Current Year Of Origination [Member]
Current Year Of Origination [Member]

Additional paid-in capital
Additional Paid in Capital, Common Stock

Entity [Domain]
Entity [Domain]

Net cash used in investing activities
Cash Provided by (Used in) Investing Activity, Including Discontinued Operation

Remaining performance obligation, expected timing of satisfaction, period
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Period

Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table
Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table [Member]

Interest paid on borrowings
Interest Paid, Excluding Capitalized Interest, Operating Activity

Goodwill and Intangible Assets [Table]
Goodwill and Intangible Assets [Table]
Goodwill and Intangible Assets [Table]

Document Fiscal Year Focus
Document Fiscal Year Focus

Basis of Presentation
Basis of Accounting, Policy [Policy Text Block]

Operating lease right of use assets
Operating Lease, Right-of-Use Asset

Forgone Recovery, Explanation of Impracticability
Forgone Recovery, Explanation of Impracticability [Text Block]

Repayments of Long-Term Debt
Repayments of Long-Term Debt

Effective tax rate
Effective Income Tax Rate Reconciliation, Percent

Entity Interactive Data Current
Entity Interactive Data Current

Capitalized software
Computer Software, Intangible Asset [Member]

Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract]
Accounts, Notes, Loans and Financing Receivable, Unclassified [Abstract]

LITIGATION AND OTHER RELATED CONTINGENCIES
Legal Matters and Contingencies [Text Block]

Senior notes
Senior Notes

Non-Accrual
Financing Receivable, Nonaccrual

Segment Reporting Disclosure
Segment Reporting Disclosure [Text Block]

Goodwill [Table]
Goodwill [Table]

Disaggregation of Revenue [Table]
Disaggregation of Revenue [Table]

Other Commitments [Line Items]
Other Commitments [Line Items]

Increase (Decrease) in Stockholders' Equity [Roll Forward]
Increase (Decrease) in Stockholders' Equity [Roll Forward]

Compensation Actually Paid vs. Total Shareholder Return
Compensation Actually Paid vs. Total Shareholder Return [Text Block]

Contingent business acquisition obligations
Business Combination, Contingent Consideration, Liability

Amortization
Amortization of Intangible Assets

Cash and cash equivalents - restricted
Restricted Cash and Cash Equivalent, Current

Selling, general and administrative
Selling, General and Administrative Expense

Depreciation and amortization
Depreciation, Depletion and Amortization

Other noncurrent assets
Other Assets, Noncurrent

Entity Central Index Key
Entity Central Index Key

PEO Name
PEO Name

Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year
Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year [Member]

Estimated amortization, 2022
Finite-Lived Intangible Assets, Amortization Expense, Next Rolling 12 Months

Outstanding Aggregate Erroneous Compensation Amount
Outstanding Aggregate Erroneous Compensation Amount

Revolving credit facility
Revolving Credit Facility [Member]

COMPREHENSIVE LOSS:
Comprehensive Income (Loss), Net of Tax, Attributable to Parent [Abstract]

Change in tax benefits that are reasonably possible
Significant Change in Unrecognized Tax Benefits is Reasonably Possible, Amount of Unrecorded Benefit

Arrangement Duration
Trading Arrangement Duration

Current deferred revenue
Contract with Customer, Liability, Current

Beginning balance
Ending balance
Premium Receivable, Allowance for Credit Loss

Prepaid expenses, other current and noncurrent assets
Increase (Decrease) in Prepaid Expense and Other Assets

Exercise Price
Award Exercise Price

Entity Filer Category
Entity Filer Category

Local Phone Number
Local Phone Number

Additional 402(v) Disclosure
Additional 402(v) Disclosure [Text Block]

Unrecognized compensation costs, nonvested shares and units
Share-Based Payment Arrangement, Nonvested Award, Excluding Option, Cost Not yet Recognized, Amount

Other, net
Payment for (Proceeds from) Other Investing Activity

Other, net
Adjustment to Reconcile Net Income to Cash Provided by (Used in) Operating Activity, Other Item

Repurchase and retirement of common shares (in shares)
Stock Repurchased and Retired During Period, Shares

Line Of Credit Facility, Available Increase In Borrowing Capacity
Line Of Credit Facility, Available Increase In Borrowing Capacity
Line Of Credit Facility, Available Increase In Borrowing Capacity

Schedule of Short-Term Receivables
Schedule of Short-Term Receivables [Table Text Block]
Schedule of Short-Term Receivables [Table Text Block]

ASSETS
Assets [Abstract]

Long-term debt and line of credit borrowings
Long-Term Debt, Excluding Current Maturities

Credit Facility [Axis]
Credit Facility [Axis]

Underlying Security Market Price Change
Underlying Security Market Price Change, Percent

Estimated amortization, 2025
Finite-Lived Intangible Asset, Expected Amortization, Year Three

Other Commitments [Axis]
Other Commitments [Axis]

Financing receivable
Balance
Financing Receivable, before Allowance for Credit Loss

Debt Instrument [Axis]
Debt Instrument [Axis]

Business Combination [Line Items]
Business Combination [Line Items]

Credit Facility [Domain]
Credit Facility [Domain]

Gross Carrying Amount
Finite-Lived Intangible Assets, Gross

STOCKHOLDERS' EQUITY:
Equity, Attributable to Parent [Abstract]

Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year
Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year [Member]

Entity Address, Address Line One
Entity Address, Address Line One

Acquisition of treasury shares(2)
Treasury Stock, Value, Acquired, Cost Method

Accumulated Other Comprehensive Loss(1)
AOCI Attributable to Parent [Member]

Interest rate
Debt Instrument, Interest Rate, Stated Percentage

Allowance for doubtful accounts
Accounts Receivable, Allowance for Credit Loss, Current

Operating lease liabilities
Operating Lease, Liability, Noncurrent

Gross unrecognized tax benefits increase (decrease)
Unrecognized Tax Benefits, Period Increase (Decrease)

Standard guarantee accrual amount
Standard Guarantee Accrual Amount
Standard guarantee accrual amount

Franchise loans funded
Payments For Loans Made To Franchisees
Payments For Loans Made To Franchisees

Other
Other revenue [Member]
Other revenue [Member]

Fair Value as of Grant Date
Award Grant Date Fair Value

Entity Registrant Name
Entity Registrant Name

Stock Price or TSR Estimation Method
Stock Price or TSR Estimation Method [Text Block]

Components of Long-Term Debt
Schedule of Long-Term Debt Instruments [Table Text Block]

Accrued additions to property and equipment
Accrued Additions to Property and Equipment
Accrued Additions to Property and Equipment

Total operating expenses
Costs and Expenses

Document Quarterly Report
Document Quarterly Report

Disposals and foreign currency changes, net
Goodwill Disposals and Other
Goodwill disposals and other

Estimated fair value of long-term debt
Long-Term Debt, Fair Value

Changed Peer Group, Footnote
Changed Peer Group, Footnote [Text Block]

Provision for credit losses
Premium Receivable, Credit Loss Expense (Reversal)

Nonvested units granted (in shares)
Share-Based Compensation Arrangement by Share-Based Payment Award, Non-Option Equity Instruments, Granted

Adjustment To PEO Compensation, Footnote
Adjustment To PEO Compensation, Footnote [Text Block]

Title
Trading Arrangement, Individual Title

Peer Group Total Shareholder Return Amount
Peer Group Total Shareholder Return Amount

Service revenues
Service [Member]

Schedule of Intangible Assets
Schedule of Finite-Lived Intangible Assets [Table Text Block]

Repayments of Long-Term Lines of Credit
Repayments of Long-Term Lines of Credit

Restatement Determination Date:
Restatement Determination Date [Axis]

Swingline Loans
Swingline Credit Facility [Member]
Swingline Credit Facility [Member]

Stock-based awards exercised or vested
Shares Issued, Value, Share-Based Payment Arrangement, after Forfeiture

Non-PEO NEO
Non-PEO NEO [Member]

Emerald Advance®
EAs
Emerald Advance Term Loans [Member]
Emerald Advance Term Loans

Other, net
Proceeds from (Payment for) Other Financing Activity

Interest expense on borrowings
Interest Expense, Debt

Name
Trading Arrangement, Individual Name

Allowance
Financing Receivable, Allowance for Credit Loss

All Award Types
Award Type [Domain]

Stock Issued During Period, Value, Other
Stock Issued During Period, Value, Other

Other
Other Receivables [Member]
Other Receivables [Member]

Equity Awards Adjustments
Equity Awards Adjustments [Member]

Pension Benefits Adjustments, Footnote
Pension Benefits Adjustments, Footnote [Text Block]

Disaggregation of Revenue [Line Items]
Disaggregation of Revenue [Line Items]

Compensation Amount
Outstanding Recovery Compensation Amount

Debt Instrument, Name [Domain]
Debt Instrument, Name [Domain]

Recovery of Erroneously Awarded Compensation Disclosure [Line Items]

Amounts recognized on previous deferrals
Contract with Customer, Liability, Revenue Recognized

Discontinued Operation, Tax Effect of Discontinued Operation
Discontinued Operation, Tax Effect of Discontinued Operation

MNPI Disclosure Timed for Compensation Value
MNPI Disclosure Timed for Compensation Value [Flag]

Name
Awards Close in Time to MNPI Disclosures, Individual Name

Emerald Card® and SpruceSM
Fees from Emerald Card [Member]
Fees from Emerald Card [Member]

H&R Block's Instant Refund® receivables
H&R Block's Instant Refund® receivables
H&R Block Instant Refund [Member]
H&R Block Instant Refund [Member]

Aggregate Erroneous Compensation Not Yet Determined
Aggregate Erroneous Compensation Not Yet Determined [Text Block]

REVENUES:
Revenues [Abstract]

Stock-based compensation
APIC, Share-Based Payment Arrangement, Increase for Cost Recognition

Less treasury shares, at cost, of 30,085,317 and 30,420,033
Treasury Stock, Value

Long-Term Debt and Lease Obligation
Long-Term Debt and Lease Obligation

Accumulated other comprehensive loss
Accumulated Other Comprehensive Income (Loss), Net of Tax

Goodwill before impairment losses, beginning balance
Goodwill before impairment losses, ending balance
Goodwill, Gross

Emerald Advance Lines of Credit Write Offs
Emerald Advance Term Loan Write Offs [Member]
Emerald Advance Term Loan Write Offs

Royalties
Royalties [Member]
Royalties [Member]

Litigation Case [Axis]
Litigation Case [Axis]

Increase in effective tax rate from discrete item, percent
Effective Income Tax Rate Reconciliation, Effect of Discrete Items, Percent
Effective Income Tax Rate Reconciliation, Effect of Discrete Items, Percent

Aggregate Pension Adjustments Service Cost
Aggregate Pension Adjustments Service Cost [Member]

Royalty, product and other revenues
Royalty [Member]

Minimum interest coverage ratio
Debt Instrument, Covenant, Interest Coverage Ratio
Debt Instrument, Covenant, Interest Coverage Ratio

Finite-Lived Intangible Assets by Major Class [Axis]
Finite-Lived Intangible Assets by Major Class [Axis]

Accumulated depreciation and amortization
Accumulated Depreciation, Depletion and Amortization, Property, Plant, and Equipment

Accounts, Notes, Loans and Financing Receivable [Line Items]
Accounts, Notes, Loans and Financing Receivable [Line Items]

Company Selected Measure Name
Company Selected Measure Name

Remaining franchise equity lines of credit-undrawn commitment
Remaining Obligation For Unfunded Letter Of Credit
Remaining obligation for unfunded letter of credit.

International
International [Member]
International [Member]

Senior Notes
Senior Notes [Member]

Aggregate Available
Trading Arrangement, Securities Aggregate Available Amount

Stock Appreciation Rights (SARs)
Stock Appreciation Rights (SARs) [Member]

Accrued dividends payable to common shareholders
Dividends Payable

Purchased technology
Purchased Technology [Member]
Purchased Technology [Member]

All Executive Categories
All Executive Categories [Member]

Repayments of senior debt
Repayments of Senior Debt

Common stock, no par, stated value $0.01 per share, 800,000,000 shares authorized, shares issued of 156,506,438 and 164,367,434
Common Stock, Value, Issued

Goodwill [Roll Forward]
Goodwill [Roll Forward]

Amounts allocated to participating securities
Undistributed Earnings (Loss) Allocated to Participating Securities, Basic

COMMITMENTS AND CONTINGENCIES
Commitments and Contingencies Disclosure [Text Block]

Dilutive weighted average common shares (in shares)
Weighted Average Number of Shares Outstanding, Diluted

COMMITMENTS AND CONTINGENCIES
Commitments and Contingencies

Non-GAAP Measure Description
Non-GAAP Measure Description [Text Block]

Business Combination [Axis]
Business Combination [Axis]

Provision for credit losses
Provision For Bad Debts And Loan Losses
Provision for bad debts and loan losses.

Entity Small Business
Entity Small Business

Income Tax Disclosure [Abstract]
Income Tax Disclosure [Abstract]

LONG-TERM DEBT
Long-Term Debt [Text Block]

Document Transition Report
Document Transition Report

Underlying Securities
Award Underlying Securities Amount

Equity Component [Domain]
Equity Component [Domain]

Document Period End Date
Document Period End Date

PEO Actually Paid Compensation Amount
PEO Actually Paid Compensation Amount

Customer Advance, Line Of Credit, Outstanding Amount
Customer Advance, Line Of Credit, Outstanding Amount
Customer Advance, Line Of Credit, Outstanding Amount

Franchisee and competitor businesses
Franchisee and Competitor Businesses [Member]
Franchisee and Competitor Businesses [Member]

INCOME TAXES
Income Tax Disclosure [Text Block]

Accrued Purchase Of Common Stock
Accrued Purchase Of Common Stock
Accrued Purchase Of Common Stock

Awards Close in Time to MNPI Disclosures, Table
Awards Close in Time to MNPI Disclosures [Table Text Block]

Revenue from Contract with Customer [Abstract]
Revenue from Contract with Customer [Abstract]

Senior Notes, 5.250%, due October 2025
Senior Notes due 2025 [Member]
Senior Notes due 2025 [Member]

Document Type
Document Type

EARNINGS PER SHARE AND STOCKHOLDERS' EQUITY
Earnings Per Share [Text Block]

Name
Outstanding Recovery, Individual Name

Product and Service [Axis]
Product and Service [Axis]

Total revenues
Revenue from Contract with Customer, Excluding Assessed Tax

All Individuals
All Individuals [Member]

Long-term Debt, Type [Domain]
Long-Term Debt, Type [Domain]

Capital expenditures
Payments to Acquire Property, Plant, and Equipment

Name
Forgone Recovery, Individual Name

Total current assets
Assets, Current

Amount
Finite-Lived Intangible Assets Acquired

Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested
Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested [Member]

Senior Notes, 2.500%, due July 2028
Senior Notes Due 2028 [Member]
Senior Notes Due 2028

Loss contingency accrual
Loss Contingency Accrual

Aggregate Erroneous Compensation Amount
Aggregate Erroneous Compensation Amount

Peer Group Issuers, Footnote
Peer Group Issuers, Footnote [Text Block]

Net loss from continuing operations attributable to common shareholders
Net Income (Loss) Available to Common Stockholders, Basic

Erroneous Compensation Analysis
Erroneous Compensation Analysis [Text Block]

Interest and fee income on Emerald Advance®
Interest and Fee Income on Emerald Advance [Member]
Interest and Fee Income on Emerald Advance [Member]

Other comprehensive income (loss)
Other Comprehensive Income (Loss), Net of Tax, Portion Attributable to Parent

Line of Credit Facility [Line Items]
Line of Credit Facility [Line Items]

Rule 10b5-1 Arrangement Terminated
Rule 10b5-1 Arrangement Terminated [Flag]

Long-term Line of Credit
Long-Term Line of Credit

Goodwill and Intangible Assets [Line Items]
Goodwill and Intangible Assets [Line Items]
Goodwill and Intangible Assets Disclosure [Line Items]

Deferred tax assets and income taxes receivable
Deferred Income Tax Assets And Income Taxes Receivable, Net
Deferred Income Tax Assets And Income Taxes Receivable, Net

Earnings Per Share, Diluted
Earnings Per Share, Diluted

Erroneously Awarded Compensation Recovery
Erroneously Awarded Compensation Recovery [Table]

Receivables, less allowance for credit losses of $54,249 and $55,775
Short-term
Accounts Receivable, after Allowance for Credit Loss, Current

Title of 12(b) Security
Title of 12(b) Security

Impaired, non-accrual status term
Impaired Non Accrual Status Term
Impaired Non Accrual Status Term

Treasury stock, shares (in shares)
Treasury Stock, Common, Shares

POM maximum per tax return
POM Maximum per Tax Return
POM Maximum per Tax Return

Earnings Per Share [Abstract]
Earnings Per Share [Abstract]

Noncompete agreements
Noncompete Agreements
Noncompete Agreements [Member]

Net loss from discontinued operations, net of tax benefits of $135 and $345
Income (Loss) from Discontinued Operations, Net of Tax, Including Portion Attributable to Noncontrolling Interest

Refund Transfers
Refund Transfer Revenues [Member]
Refund Transfer Revenues [Member]

Deferred Type [Domain]
Deferred Type [Domain]
[Domain] for Deferred Type [Axis]

Repurchase and retirement of common shares
Stock Repurchased and Retired During Period, Value

Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Year

Royalties and other receivables from franchisees
Royalties From Franchisees [Member]
Royalties from Franchisees [Member]

Acquisition of treasury shares (in shares)
Treasury Stock, Shares, Acquired

Income taxes paid, net (includes payments for purchased investment tax credits)
Income Taxes Paid, Net

Prior year and before
Prior Year Of Origination and Before [Member]
Prior Year Of Origination and Before [Member]

Estimated amortization, 2024
Finite-Lived Intangible Asset, Expected Amortization, Year Two

Award Timing Disclosures [Line Items]

Accrued salaries, wages and payroll taxes
Employee-related Liabilities, Current

Maximum borrowing capacity
Line of Credit Facility, Current Borrowing Capacity

Trade name
Trade Names [Member]

Deferred Revenue
Deferred Revenue [Member]
Deferred Revenue [Member]

Maximum quarterly debt-to-EBITDA ratio
Debt Instrument, Covenant, Quarterly Debt To EBITDA Ratio
Debt Instrument, Covenant, Quarterly Debt To EBITDA Ratio

NET LOSS
Net loss
Net Income (Loss) Attributable to Parent

Expiration Date
Trading Arrangement Expiration Date

Other Commitments [Domain]
Other Commitments [Domain]

Allowance for Doubtful Accounts [Roll Forward]
Accounts Receivable, Allowance for Credit Loss [Roll Forward]

Property and equipment, at cost, less accumulated depreciation and amortization of $844,866 and $828,744
Property, Plant and Equipment, Net

Amounts deferred
Contract with Customer, Liability, Amount Deferred
Contract with Customer, Liability, Amount Deferred

Adoption Date
Trading Arrangement Adoption Date

Compensation Actually Paid vs. Net Income
Compensation Actually Paid vs. Net Income [Text Block]

Receivables
Increase (Decrease) in Accounts Receivable

Entity Current Reporting Status
Entity Current Reporting Status

Awards Close in Time to MNPI Disclosures
Awards Close in Time to MNPI Disclosures [Table]

Customer relationships
Customer Relationships
Customer Relationships [Member]

Retained earnings (deficit)
Retained Earnings (Accumulated Deficit)

Statement of Financial Position [Abstract]
Statement of Financial Position [Abstract]

Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested
Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested [Member]

Executive Category:
Executive Category [Axis]

Proceeds from Issuance of Long-Term Debt
Proceeds from Issuance of Long-Term Debt

Current Fiscal Year End Date
Current Fiscal Year End Date

Finite-Lived Intangible Assets, Major Class Name [Domain]
Finite-Lived Intangible Assets, Major Class Name [Domain]

Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table
Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table [Member]

Other income (expense), net
Other Nonoperating Income (Expense)

Statement [Table]
Statement [Table]

Long-term
Accounts Receivable, after Allowance for Credit Loss, Noncurrent

Adjustments to reconcile net loss to net cash used in operating activities:
Adjustment to Reconcile Net Income to Cash Provided by (Used in) Operating Activity [Abstract]

CASH FLOWS FROM FINANCING ACTIVITIES:
Cash Provided by (Used in) Financing Activity, Including Discontinued Operation [Abstract]

Equity Awards Adjustments, Excluding Value Reported in Compensation Table
Equity Awards Adjustments, Excluding Value Reported in the Compensation Table [Member]

Beginning Balances, (in shares)
Ending Balances, (in shares)
Shares, Issued

Contract with Customer, Liability
Contract with Customer, Liability
Deferred revenue
Contract with Customer, Liability

Investment Tax Credit
Investment Tax Credit

Unrecognized tax benefits
Unrecognized Tax Benefits

Antidilutive securities excluded from computation of earnings per share, amount (in shares)
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount

All Adjustments to Compensation
All Adjustments to Compensation [Member]

Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Table]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Table]

Accounts payable and accrued expenses
Accounts Payable and Accrued Liabilities, Current

Amendment Flag
Amendment Flag

Schedule of Acquired Finite-Lived Intangible Assets by Major Class
Schedule of Acquired Finite-Lived Intangible Assets by Major Class [Table Text Block]

Other Commitments [Table]
Other Commitments [Table]

Termination Date
Trading Arrangement Termination Date

Net cash used in financing activities
Cash Provided by (Used in) Financing Activity, Including Discontinued Operation

Insider Trading Policies and Procedures Adopted
Insider Trading Policies and Procedures Adopted [Flag]

Measure:
Measure [Axis]

Deferred tax liabilities and reserves for uncertain tax positions
Liability for Uncertainty in Income Taxes, Noncurrent

Deferred Wages
Deferred Wages [Member]
Deferred Wages [Member]

Receivable Type [Domain]
Receivable [Domain]

Basic weighted average common shares (in shares)
Weighted Average Number of Shares Outstanding, Basic

Deferred taxes
Deferred Income Tax Expense (Benefit) Including Discontinued Operations
Deferred Income Tax Expense (Benefit) Including Discontinued Operations

Computations of Basic And Diluted Earnings Per Share
Schedule of Earnings Per Share, Basic and Diluted [Table Text Block]

Segment Reporting [Abstract]

Software receivables from retailers
Software Receivable from Retailers [Member]
Software Receivable from Retailers [Member]

Costs of revenues
Cost of Revenue

Pay vs Performance Disclosure, Table
Pay vs Performance [Table Text Block]

Debt Disclosure [Abstract]
Debt Disclosure [Abstract]

Forgone Recovery due to Violation of Home Country Law, Amount
Forgone Recovery due to Violation of Home Country Law, Amount

Entity Tax Identification Number
Entity Tax Identification Number

OPERATING EXPENSES:
Costs and Expenses [Abstract]

Accounts Receivable, Allowance for Credit Loss, Writeoff
Charge-offs, recoveries and other
Accounts Receivable, Allowance for Credit Loss, Writeoff

Forgone Recovery due to Expense of Enforcement, Amount
Forgone Recovery due to Expense of Enforcement, Amount

Common stock, stated value per share (in usd per share)
Common Stock, Par or Stated Value Per Share

Common stock, shares issued (in shares)
Common Stock, Shares, Issued

GOODWILL AND INTANGIBLE ASSETS
Goodwill and Intangible Assets Disclosure [Text Block]

Management Estimates
Use of Estimates, Policy [Policy Text Block]

Dividends paid
Payments of Dividends

Schedule of Goodwill
Schedule of Goodwill [Table Text Block]

Trading Arrangement:
Trading Arrangement [Axis]

Income tax receivables, accrued income taxes and income tax reserves
Increase (Decrease) in Income Taxes Payable

Total Shareholder Return Amount
Total Shareholder Return Amount

Loss Contingencies [Line Items]
Loss Contingencies [Line Items]

Change in foreign currency translation adjustments
Other Comprehensive Income (Loss), Foreign Currency Transaction and Translation Adjustment, Net of Tax

Insider Trading Arrangements [Line Items]

Security Exchange Name
Security Exchange Name

Payments from franchisees
Proceeds from Collection of Franchise Loans Receivable
Proceeds from Collection of Franchise Loans Receivable

Total liabilities
Liabilities

Discontinued Operations
Interest Expense Allocated to Discontinued Operation [Policy Text Block]

Aggregate principal amount
Line of Credit Facility, Maximum Borrowing Capacity

Purchase Commitment, Remaining Minimum Amount Committed
Purchase Commitment, Remaining Minimum Amount Committed

Pension Adjustments Prior Service Cost
Pension Adjustments Prior Service Cost [Member]

Material Terms of Trading Arrangement
Material Terms of Trading Arrangement [Text Block]

Deferred revenue and other current liabilities
Other Liabilities, Current

Assisted tax preparation
Tax Preparation Fees [Member]
Tax Preparation Fees [Member]

Statement [Line Items]
Statement [Line Items]

Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]

Rule 10b5-1 Arrangement Adopted
Rule 10b5-1 Arrangement Adopted [Flag]

Cash and cash equivalents
Cash and Cash Equivalent

Schedule of Receivables Based On Year of Origination
Schedule of Receivables Based on Year of Origination [Table Text Block]
Schedule of Receivables Based on Year of Origination [Table Text Block]

Common Stock
Common Stock [Member]

Entity Incorporation, State or Country Code
Entity Incorporation, State or Country Code

Non-NEOs
Non-NEOs [Member]

Schedule of Litigation and Related Contingencies [Table]
Schedule of Litigation and Related Contingencies [Table]
Schedule of Litigation and Related Contingencies [Table]

Net decrease in cash and cash equivalents, including restricted balances
Cash, Cash Equivalent, Restricted Cash, and Restricted Cash Equivalent, Period Increase (Decrease), Including Exchange Rate Effect and Discontinued Operation

Potential dilutive shares (in shares)
Weighted Average Number of Shares Outstanding, Diluted, Adjustment