FULLTEXT DEL 1 AV 1
Kvartalsrapport Q1 2026
===== SIDA 1 ===== Interim report First quarter 2026 ===== SIDA 2 ===== First quarter Rolling 12 months Full year SEK m, unless otherwise indicated Jan–Mar 2026 Jan–Mar 2025 Change% 2026 2025 Unadjusted accounting metrics Total income 3,754 4,276 -12 16,509 17,030 Total costs -2,922 -3,322 -12 -16,746 -17,147 EBIT 1,493 1,032 45 896 435 Net income/loss1 -371 101 n/a -1,901 -1,429 Earnings/loss per share, SEK -2.75 0.83 n/a -14.06 -11.25 Adjusted accounting metrics Adjusted EBIT 1,502 1,098 37 5,748 5,345 Servicing KPIs Servicing leverage ratio 5.8x 5.7x Servicing EBIT margin, % 21 20 4 -9 -9 Other Items affecting comparability 9 67 -87 4,852 4,910 1) Amounts attributable to the Parent’s shareholders. • First quarter of new strategy implementation. Overall financial development according to plan, with cost reductions ahead of plan and servicing income slightly behind; both trends were compounded by FX effects. Full-year guidance unchanged. • Servicing leverage ratio largely unchanged QoQ, supported by the consolidation of the JV Savoy Group. Further improvements expected in Q2 upon a potential closing of portfolio sale announced in January. • Fully guaranteed capital raise of SEK 7.5bn announced. Will accelerate Intrum 2030 strategy in terms of deleveraging and execution. First quarter 2026 summary Total income, SEK m 3,754 EBIT, SEK m 1,493 Earnings per share, SEK -2.75 Servicing leverage ratio, RTM 5.8x Q1 in brief 2 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 3 ===== “Intrum has continued to execute in line with our strategic priorities, with a clear focus on operational efficiency” Johan Åkerblom, President and CEO Comment by the President and CEO Accelerating our 2030 Strategy through a capital raise Following our strategic update in January, Intrum has continued to execute in line with our strategic priorities, with a clear focus on operational efficiency, cash generation and balance sheet strength. At the same time, we are operating in a market environment that presents both elevated uncertainty and significant opportunities. Against this backdrop, we have decided to accelerate the Intrum 2030 strategy through a fully guaranteed SEK 7.5bn capital raise, to deleverage and derisk in the near-term, reduce cost of financing and enable us to grow our leading servicing and investing business. Whereas the 2025 recapitalisation extended our debt maturities and stabilised the company, the capital raise is the next step to reduce leverage faster and create the financial flexibility required to execute Intrum 2030. The transaction will significantly reduce net debt, materially accelerate our deleveraging trajectory and support a path towards around 3x servicing leverage ratio by 2028, i.e. two years ahead of what was suggested by our financial targets communicated on 29 January. The remaining proceeds are expected to support profitability growth through disciplined investments and targeted acceleration of key operational initiatives. Compared with continuing on the organic plan alone, this would significantly reduce the period during which elevated leverage and high funding costs constrain the business, and allow us to take advantage of the growth opportunities. 3 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 4 ===== More specifically, reaching our leverage target two years earlier will reduce financial costs and enhance resilience, thereby improving our ability to increase portfolio investments to support top-line growth. The improved financial flexibility will also enable faster progress on operational efficiency initiatives, support market share gains and accelerate entry into new verticals, versus assumptions in the Strategic Review. During the first quarter, overall financial performance was largely in line with our expectations and strategy execution has developed according to plan. The cost development is sightly ahead of plan while income is somewhat behind plan, both compounded by FX-effects and seasonality. Over recent months, a new leadership team has been established, strengthening capabilities across Servicing, Technology and People. Together with the broader organisation, the team is fully committed to turning the company around and executing the 2030 strategy with focus and discipline. Reducing leverage remains our most important near-term priority. The Servicing leverage ratio ended the quarter at 5.8x and overall leverage stood at 4.6x, with the consolidation of the joint venture Savoy group, as the main driver. Total income declined year-on-year, driven by FX effects, lower investing income following the reduction in investment book and natural decline in the specialised markets, excluding Italy. In the traditional markets, external servicing income continued to grow, but not enough to offset the development in the specialised markets, underlining the need to further improve execution in core servicing operations. Servicing income in the quarter was somewhat below our expectations, but we still target full-year Servicing income to be largerly flat versus 2025, adjusting for FX. New sales increased by more than 30 percent year on year, however conversion of new business into income needs to improve. Addressing this is a key operational priority. Actions underway include reducing client onboarding times, improving pipeline quality, unlocking growth with existing clients and selectively pursuing new business opportunities. Client satisfaction remains high, reflecting continued confidence in Intrum’s compliance, reliability and fair treatment of customers, which gives us confidence in returning to growth. At the same time, margins improved, supported by continued efficiency gains and disciplined cost control. Personnel expenses declined by 16 percent year-on-year, process optimisation including automation, technology development and increased use of AI-enabled tools are driving productivity improvements. During the quarter, expanded automation reduced manual work in certain processes by around 60 percent, supporting a simpler operating model and higher service quality. Investing performance remained solid and in line with active forecasts. We invested SEK 345 million during the quarter, maintaining strict pricing discipline in a competitive market. Our capital partnership strategy continued to develop positively, strengthening both Investing and Servicing revenues. Capital raise would accelerate investment pace eventually reversing the trend in investment income. “The revised strategy together with the announced capital raise marks an important new beginning, and the first quarter represents the start of a longer journey.” As part of our revised strategy, we continued to unlock value from the balance sheet. In January, we signed the sale of the remaining co-owned portfolio with Cerberus for EUR 215 million at a material premium to book value. The consolidation of one of our joint ventures (the Savoy group), for which the valuation analysis resulted in a positive net impact of SEK 250 million, highlights the strong underlying value of our assets. Looking ahead, our priorities are clear: reduce leverage, improve Servicing performance, return to growth to become the leading credit management servicer and the most attractive investing partner in Europe. The revised strategy together with the announced capital raise marks an important new beginning for Intrum, and the first quarter represents the start of a longer journey. With clearer direction and improved execution under Intrum 2030, we are committed to delivering stronger performance and rebuilding sustainable value over time. Stockholm, May 2026 Johan Åkerblom President and CEO 4 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 5 ===== Quarterly development Total income amounted to SEK 3,754m (4,276). The year-on-year decline of 12 percent was driven by a decrease in Servicing fee income with ten percent, whereof four percent was related to FX. Total income was also affected by a smaller investment book within Investing and the absence of overperformance relative to the active forecast compared with the previous quarter. Results from Shares of Associates and Joint Ventures amounted to SEK 120m (88), an increase compared to the first quarter last year. The increase came from stable underlying portfolio performance overtime in Portland, which gave a positive revaluation in Q1. Operational costs continue to decrease by 12 percent year on year, with total costs amounting to SEK -2,922m (-3,322) for the quarter. Personnel expenses declined by 16 percent, supported by continued FTE reductions from 9,042 to 8,267. Other operating expenses also decreased, driven primarily by lower IT, legal and collection costs. EBIT increased to SEK 1,493m (1,032), corresponding to an improvement of 45 percent year on year. The improvement was driven by a positive net credit gain of SEK 561m within Investing related to Savoy group (refer to Note 3 for the impact from Savoy group) and lower operational costs across the Group. The Servicing EBIT margin amounted to 21 (20) percent, an increase of 1 pp year-on-year, reflecting continued effective cost control. Depreciation and amortisation amounted to SEK -190m (-263), which reflects the lower asset base following impairments of intangible assets during 2025, resulting in reduced future amortisations. Net financial expenses amounted to SEK -1,621m (-710). The increase was mainly driven by negative exchange rate effects of SEK -305m (-14), higher interest costs of SEK -874m (-676) and other financial items of SEK -298m (-6), where impairment of a financial asset related to notes impacted with SEK -307m. Items affecting comparability (IAC) decreased to SEK 9m (67) for the quarter, in line with the strategy of lowering the IACs for the Group. The servicing leverage ratio increased to 5.8x from 5.7x at year-end 2025, driven by a combination of lower servicing net debt of SEK 24,865m (25,190) and a slightly lower Servicing EBITDA of SEK 4,094m (4,205). The consolidation of Savoy Group had an positive impact on the servicing leverage ratio, as a larger share of the Group’s borrowings was allocated to the Investing segment following the increase in portfolio assets. Key financial metrics Financial targets 25% Current Rolling 12 months 20261 Target 2030 30–35%Servicing EBIT margin SEK 11.9 bn Current Rolling 12 months 20261 Target 2030 SEK 10–11 bnTotal costs Servicing leverage ratio 5.8x Current Rolling 12 months 20261 Target 2030 3.0x 1) The target is on an unadjusted basis, while the current RTM figure is adjusted for IACs. 5 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 6 ===== Segment overview Key figures first quarter First quarter, Jan-Mar 2026 First quarter, Jan-Mar 2025 SEK m Servicing Investing Central Eliminations Consolidated Servicing Investing Central Eliminations Consolidated External income 2,737 1,013 4 - 3,754 3,028 1,243 6 - 4,276 Internal income 336 - 182 -518 - 367 - 21 -388 - Income 3,073 1,013 185 -518 3,754 3,395 1,243 27 -388 4,276 Share of results from associates and joint ventures 30 90 - - 120 16 72 - - 88 Personnel expenses -1,240 -18 -163 - -1,421 -1,462 -16 -211 - -1,690 Other operating costs -1,049 -571 -210 518 -1,312 -1,023 -711 -24 388 -1,370 Depreciation and amortisation of intangible and tangible assets -167 -2 -21 - -190 -237 -2 -24 - -263 Total costs -2,456 -590 -394 518 -2,922 -2,722 -729 -259 388 -3,322 Net credit gains/losses - 541 - - 541 - -9 - - -9 EBIT 647 1,054 -209 - 1,493 689 576 -233 - 1,032 Items affecting comparability in EBIT1 9 - - - 9 41 22 4 - 67 Adjusted EBIT 656 1,054 -209 - 1,502 729 597 -228 - 1,098 Cost to income (C/I) ratio, % 80 58 - - 78 90 59 - - 78 1) Refer to page 9 for details on Items affecting comparability. 6 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 7 ===== Servicing 7 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum Credit management with a focus on solutions for late payments and collections for our external customers External income amounted to SEK 2,737m (3,028), with negative organic growth of five percent accentuated by a negative exchange rate impact of four percent leading to a total decline of ten percent. The negative organic growth was driven by the specialised markets, while our traditional markets had low single-digit positive growth. EBIT amounted to SEK 647m (689), with negative organic growth of two percent accentuated by a negative exchange rate impact of four percent leading to a total decline of six percent. The largest contributors to the negative organic growth on both Income and EBIT are two of our specialised markets, characterized by an underlying decline of the asset base and volatile collections. The costs continued to decline and amounted to SEK 2,456m (2,722), with a six percent organic reduction together with a four percent exchange rate impact leading to a total decline of ten percent. Personnel expenses was the largest driver in absolute terms for the reduction within the segment. This increased efficiency enabled the EBIT margin to increase to 21 percent (20) despite the shrinking income. First quarter Full year SEK m Jan-Mar 2026 Jan-Mar 2025 Change % 2025 External income 2,737 3,028 -10 12,270 Internal income 336 367 -8 1,560 Income 3,073 3,395 -9 13,830 Share of results from associates and joint ventures 30 16 90 69 Personnel expenses -1,240 -1,462 -15 -5,454 Other operating costs -1,049 -1,023 3 -4,240 Depreciation and amortisation of intangible and tangible assets1 -167 -237 -29 -5,392 Total costs -2,456 -2,722 -10 -15,087 EBIT 647 689 -6 -1,188 Items affecting comparability in EBIT 9 41 -79 4,669 Adjusted EBIT 656 729 -10 3,481 KPIs Change in external income, % -10 -2 -8 -3 – thereof organic growth -5 -1 -4 - – thereof foreign exchange -4 -1 -3 -3 Servicing EBIT margin, % 21 20 1 -9 Adjusted Servicing EBIT margin, % 21 21 - 25 Servicing EBITDA 814 926 n/a 4,205 Cash (dividends) from associates and joint ventures - 19 n/a 38 1) Impairment of goodwill is included at SEK 3,951m for the full year 2025. ===== SIDA 8 ===== Investing 8 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum Intrum invests in portfolios of overdue receivables and similar claims, after which Intrum’s Servicing business collect on the claims acquired Towards the end of the quarter, Intrum consolidated one of its joint ventures (Savoy group). The valuation analysis of the asset leads to a net credit gain, which was partially offset by an impairment of financial asset related to notes impacted net financials. This had a positive net effect of SEK 250 m, highlighting the strong value of our underlying assets. Income amounted to SEK 1,013m (1,243), with negative organic growth of 15 percent accentuated by a negative exchange rate impact of four percent leading to a total decline of 18 percent. The organic decline is a natural consequence of the capital-light strategy with a shrinking investment book. Savoy group did not impact operational income since it was consolidated at end of quarter (the impact from Savoy group is described in Note 3). EBIT during the quarter amounted to SEK 1,054m (576) with the Savoy group’s net credit gain as the main driver. Collection performance came in at 100 percent (102) of active forecast for the quarter. During the period, Intrum invested SEK 345m (272) at an IRR of 19 percent (24) in line with the strategy to do selective opportunistic investments at high returns. Book value continued to decrease, mainly as a consequence of the limited investments, and ended at SEK 25,614m (27,814). Excluding the consolidation of Savoy group, the book value would have been SEK 21,816m (23,408). First quarter Full year SEK m Jan-Mar 2026 Jan-Mar 2025 Change % 2025 Income 1,013 1,243 -18 4,717 – thereof REOs 41 45 -9 171 Share of results from associates and joint ventures 90 72 26 463 Personnel expenses -18 -16 8 -50 Other operating costs -571 -711 -20 -2,458 Depreciation and amortisation -2 -2 2 -7 Total costs -590 -729 -19 -2,515 Net credit gains/losses 541 -9 n/a 19 EBIT 1,054 576 83 2,684 Items affecting comparability in EBIT - 22 -100 23 Adjusted EBIT 1,054 597 76 2,707 – thereof REOs 3 5 -50 10 KPIs Gross collections 1,623 1,989 -18 7,501 Amortisation, % 39 39 - 39 Portfolio investments incl. associates and joint ventures 345 272 27 1,151 Collection index vs active forecast, % 100 102 -2 103 IRR new investments, % 19 24 -4 18 Cash (dividends) from associates and joint ventures 60 110 -45 245 Book value portfolio investment1 25,614 27,814 -8 25,336 ERC 49,231 50,729 -3 45,646 1) Comparative periods have been re-calculated to reflect full consolidation of Savoy group. ===== SIDA 9 ===== Financial overview Net debt reconciliation1 SEK m 31 Mar 2026 31 Mar 2025 31 Dec 2025 Borrowings 48,024 52,048 47,591 Lease liability 594 609 602 Deferred liabilities 144 401 359 Gross debt 48,763 53,058 48,552 Cash and cash equivalents -3,405 -3,684 -3,094 Net debt 45,357 49,374 45,459 Book value portfolio investment 25,614 27,814 25,336 Investing share of net debt ² 20,492 22,251 20,269 Net debt 45,357 49,374 45,459 Investing share of net debt ² -20,492 -22,251 -20,269 Servicing share of net debt 24,865 27,123 25,190 Servicing leverage ratio First quarter Rolling 12 months Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2026 2025 Servicing EBIT 647 689 -1,229 -1,188 Depreciation and amortisation3 167 237 5,323 5,392 Servicing EBITDA 814 926 4,094 4,205 IAC in Servicing 9 41 163 195 Servicing leverage ratio 5.8x 6.6x 5.8x 5.7x Items affecting comparability First quarter Rolling 12 months Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2026 2025 EBIT 1,493 1,032 896 435 Goodwill impairment - - 3,951 3,951 Impairments other intangible assets - 0 588 588 Other 9 67 314 371 Total items affecting comparability 9 67 4,852 4,910 Adjusted EBIT 1,502 1,098 5,748 5,345 1) Comparative periods have been re-calculated to reflect full consolidation of Savoy group. 2) 80 percent of the book value of portfolio investment. 3) Impairment of goodwill is included at SEK 3,951m for the full year 2025. Net financial items specifications First quarter Rolling 12 months Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2026 2025 Interest income 8 24 98 114 Interest costs -874 -676 -3,420 -3,222 Interest cost on leasing liability -14 -14 -60 -60 Exchange rate differences -305 -14 515 806 Amortisation of borrowing costs -137 -25 -583 -471 Commitment fee -1 1 -547 -546 Other financial items -298 -6 2,894 3,186 Total net financial expense -1,621 -710 -1,104 -193 9 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 10 ===== Yearly Group overview SEK m 2025 2024 2023 2022 2021 Total income 17,030 18,033 17,705 19,368 17,655 Total costs -17,146 -16,530 -15,284 -14,108 -11,605 EBIT 435 1,941 2,776 154 6,475 Net income/loss1 -1,429 -3,697 -187 -4,473 3,127 Earnings per share, SEK -11.25 -30.67 -1.56 -37.07 28.88 Adjusted EBIT 5,345 4,548 4,464 6,664 7,014 Adjusted net income/loss1 3,242 -1,353 1,079 410 3,531 Equity per share, SEK 80.27 111.01 138.89 153.68 183.33 Average number of employees (FTEs) 8,772 10,002 10,222 9,965 9,694 1) Amounts attributable to Parent company’s shareholders Quarterly overview, Group SEK m Q1 2026 Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 2024 Q3 2024 Q2 2024 Total income 3,754 4,493 4,056 4,206 4,276 4,825 4,171 4,607 Total costs -2,922 -6,033 -4,733 -3,058 -3,322 -4,395 -4,318 -3,651 EBIT 1,493 -1,340 -583 1,326 1,032 570 -127 1,024 Net Income/loss1 -371 -2,249 396 324 101 -914 -1,210 -1,334 Earnings per share, SEK -2.75 -16.68 3.00 2.69 0.83 -7.56 -10.04 -11.06 Adjusted EBIT 1,502 1,626 1,234 1,386 1,098 1,693 950 1,041 Adjusted net income/loss1 -365 711 2,011 369 150 -45 -235 -1,322 Equity per share, SEK 99.03 80.27 104.17 105.56 99.08 111.01 114.33 110.75 Number of employees (FTEs) 8,267 8,381 8,580 8,855 9,042 9,354 9,664 10,331 1) Amounts attributable to Parent company’s shareholders Group overview Segment overview Servicing SEK m Q1 2026 Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 20241 Q3 20241 Q2 20241 External income 2,737 3,348 2,916 2,979 3,028 3,466 2,911 3,201 Internal income 336 385 387 422 367 414 437 448 Income 3,073 3,732 3,302 3,400 3,395 3,880 3,348 3,649 Total costs -2,456 -5,568 -4,179 -2,617 -2,722 -3,366 -3,696 -3,119 EBIT 647 -1,811 -863 798 689 521 -342 545 Adjusted EBIT 656 1,173 742 837 729 1,140 584 621 Adjusted EBIT Margin, % 21 31 22 25 21 29 17 17 1) 2024 numbers have been restated to reallocate certain income and costs previously reported as Central to Investing. No impact on consolidated numbers. Investing SEK m Q1 2026 Q4 2025 Q3 2025 Q2 2025 Q1 2025 Q4 20241 Q3 20241 Q2 20241 Income 1,013 1,125 1,127 1,222 1,243 1,350 1,250 1,396 Total costs -590 -593 -583 -608 -730 -699 -632 -719 EBIT 1,054 708 623 777 576 783 632 730 Adjusted EBIT 1,054 708 625 777 597 824 676 729 Portfolio Investments incl. associates and joint ventures 345 436 303 140 272 512 432 425 ERC 49 231 45,646 47,052 48,319 50,729 53,067 53,848 55,464 IRR, % 19 18 18 19 24 20 20 18 1) 2024 numbers have been restated to reallocate certain income and costs previously reported as Central to Investing. No impact on consolidated numbers. 10 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 11 ===== First quarter Full year SEK m Note Jan-Mar 2026 Jan-Mar 2025 2025 Servicing fee income 2,580 2,882 11,653 Interest income 903 1,111 4,187 Other income 271 283 1,190 Total income 3,754 4,276 17,030 Shares of associates and joint ventures 120 88 532 Personnel expenses -1,421 -1,690 -6,373 Other operating costs 4 -1,312 -1,370 -5,216 Depreciation and amortisation of intangible and tangible assets -190 -263 -1,018 Impairment of intangible and tangible assets - - -4,539 Net credit gains/losses 541 -9 19 Net operating income (EBIT) 1,493 1,032 435 Net financial expense -1,621 -710 -193 Income before taxes -128 322 242 Tax expenses 5 -188 -150 -1,314 Net income/loss from continuing operations -316 172 -1,072 Net income/loss for the period -316 172 -1,072 Financial reports First quarter Full year SEK m Note Jan-Mar 2026 Jan-Mar 2025 2025 Attributable to shareholders: The Parent's shareholders in Intrum AB (publ) -371 101 -1,429 Non-controlling interest 56 71 356 Total net income/loss for the period -316 172 -1,072 Average number of shares (‘000): Before dilution 135,181 120,602 127,040 After dilution 135,181 120,602 127,040 Net income/loss per share, SEK: Before dilution -2.75 0.83 -11.25 After dilution -2.75 0.83 -11.25 Condensed consolidated statement of income 11 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 12 ===== First quarter Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2025 Net income/loss from continuing operations -316 172 -1,072 Items subsequently reclassified to statement of income Net foreign exchange translation differences 1,294 -2,208 -2,150 Net investment hedging gains/losses and other - 559 -45 Items subsequently reclassified to statement of income 1,294 -1,649 -2,195 Items not subsequently reclassified to statement of income Net defined pension benefit remeasurement 0 -1 12 Items not subsequently reclassified to statement of income 0 -1 12 Other comprehensive income/loss for the period 1,294 -1,650 -2,184 Total comprehensive income from continuing operations 978 -1,478 -3,256 Total comprehensive income/loss for the period 978 -1,478 -3,256 Of which attributable to: The Parent’s shareholders in Intrum AB (publ) 900 -1,436 -3,489 Non-controlling interest 79 -42 233 Total comprehensive income/loss for the period 978 -1,478 -3,256 Average number of shares (‘000): Before dilution 135,181 120,602 127,040 After dilution 135,181 120,602 127,040 Total comprehensive income/loss per share, SEK: Before dilution 7.24 -12.25 -25.63 After dilution 7.24 -12.25 -25.63 Consolidated statement of other comprehensive income 12 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 13 ===== Consolidated statement of financial position SEK m Note 31 Mar 2026 31 Mar 2025 31 Dec 2025 ASSETS Non-current assets Intangible assets 32,824 37,113 32,226 Portfolio investments 22,899 20,889 19,248 Investment in associates and joint ventures 2,319 2,294 2,534 Property, plant and equipment 149 204 154 Right-of-use assets 566 587 573 Deferred tax assets 1,325 1,823 1,394 Other financial assets 264 98 136 Total non-current assets 60,345 63,009 56,266 Current assets Property holdings 488 251 182 Tax receivable 352 736 333 Derivatives - 94 - Receivables and other operating assets 4,953 5,662 4,870 Fiduciary assets 1,335 1,241 1,244 Cash and cash equivalents 3,405 3,218 2,574 Total current assets 10,534 11,203 9,202 TOTAL ASSETS 70,879 74,212 65,468 SEK m Note 31 Mar 2026 31 Mar 2025 31 Dec 2025 EQUITY AND LIABILITIES Shareholders' equity Share capital 3 3 3 Reserves 24,419 19,836 20,875 Retained earnings -11,035 -7,890 -10,027 Total shareholders' equity 13,387 11,950 10,851 Non-controlling interest 1,609 2,037 1,924 TOTAL EQUITY 14,996 13,987 12,775 LIABILITIES Non-current liabilities Net pension benefit liability 51 88 48 Borrowings 6 45,865 23,388 43,113 Other financial liabilities 503 580 256 Provisions 159 173 162 Deferred tax liability 899 1,042 902 Lease liability 430 450 432 Total non-current liabilities 47,907 25,721 44,913 Current liabilities Borrowings 6 274 25,417 271 Tax payable 693 387 661 Payables and other operating liabilities 5,370 7,139 5,264 Derivatives - 90 - Fiduciary liabilities 1,335 1,241 1,244 Provisions 142 71 171 Lease liability 164 159 171 Total current liabilities 7,977 34,504 7,781 TOTAL LIABILITIES 55,883 60,226 52,693 TOTAL EQUITY AND LIABILITIES 70,879 74,212 65,468 13 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 14 ===== Consolidated statement of changes in Equity SEK m Share capital Other paid-in capital Reserves Retained earnings incl. net earnings for the year Total Shareholders’ equity attributable to Parent Company Shareholders Non-controlling interests Total equity As at January 1, 20261 3 18,390 4,757 -12,299 10,851 1,924 12,775 Comprehensive income/loss for the year Net income/loss for the year -371 -371 56 -316 Other comprehensive income for the year Net defined benefit remeasurements 0 0 - 0 Foreign exchange differences 1,271 - 1,271 23 1,294 Income tax on other comprehensive income 0 - 0 - 0 Total other comprehensive income - - 1,271 - 1,271 23 1,294 Total comprehensive income for the year - - 1,271 -371 900 79 978 Share dividend - - - -394 -394 Effect of change in consolidation method2 1,636 1,636 - 1,636 Closing balance, 31 Mar 2026 3 18,390 6,028 -11,035 13,387 1,609 14,996 As at January 1, 2025 3 17,442 6,299 -10,356 13,388 2,079 15,467 Comprehensive income/loss for the year Net income/loss for the year 101 101 71 172 Other comprehensive income for the year Net defined benefit remeasurements -1 - -1 - -1 Foreign exchange differences -2,095 - -2,095 -113 -2,208 Net investment hedging differences 559 - 559 - 559 Total other comprehensive income - - -1,537 - -1,537 -113 -1,650 Total comprehensive income for the year - - -1,537 101 -1,436 -42 -1,478 Closing balance, 31 Mar 2025 3 17,442 4,762 -10,255 11,950 2,037 13,987 1) Compared with the closing balance as of December 2025, SEK 525m has been reclassified from retained earnings to reserves in the opening balance as of January 2026, total equity remains unchanged. 2) Impact from the full consolidation of the Savoy group. Refer to Note 3 for further information. 14 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 15 ===== Consolidated statement of cash flow First quarter Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2025 Cash flows from operating activities Net operating income (EBIT) from continuing operations 1,493 1,032 435 Net operating income (EBIT) 1,493 1,032 435 Not included in the cash flow Depreciation, amortisation and impairment 190 263 5,557 Net credit gains/losses -541 9 -19 Amortisation of portfolio investments 661 798 3,004 Other adjustment for items not included in cash flow 4 -142 -339 Non-cash adjustments 314 928 8,203 Dividends received from associates and joint ventures 60 130 282 Operating cash flows before working capital changes 1,868 2,090 8,920 Changes in working capital 82 -366 190 Operating cash flows before taxes 1,950 1,724 9,110 Income taxes paid -103 -78 -525 Net cash flows from operating activities 1,847 1,646 8,585 First quarter Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2025 Cash flow from investing activities Acquisition of portfolio investments -208 -174 -1,706 Disposal of portfolio investments - 145 643 Acquisition of intangible assets -69 -57 -398 Disposal of intangible assets 2 - 62 Acquisition of property, plant and equipment -6 -8 -30 Disposal of property, plant and equipment 3 2 15 Investment in associated companies/subsidiaries 176 -98 -148 Net cash flows from investing activities -102 -190 -1,562 Cash flow from financing activities Net proceeds from borrowings 229 - -2,742 Borrowings and repayment of other financial liabilities 98 -41 135 Repayment of leases -70 -73 -216 Proceeds from issuance of ordinary shares - - 948 Share repurchases - - -61 Finance income received 7 235 78 Finance expense paid -961 -145 -4,093 Receipts from settlement of hedging derivatives - -5 67 Payments for settlement of hedging derivatives - 15 -81 Net payments on settlement of other derivatives - -292 -176 Dividends paid to non-controlling interest -385 - -332 Net cash flows from financing activities -1,081 -306 -6,472 Cash inflow/outflow during the period 664 1,150 552 Cash and cash equivalents at the beginning of the period 2,574 2,504 2,504 Foreign exchange differences 168 -436 -483 Cash and cash equivalents at the end of the period 3,405 3,218 2,574 15 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 16 ===== First quarter Full year SEK m Note Jan–Mar 2026 Jan–Mar 2025 2025 Other income - 393 399 Total income - 393 399 Personnel expenses -2 -77 -135 Other operating costs 4 2 -246 -442 Depreciation and amortisation -2 -10 -18 Net operating income (EBIT) -2 60 -196 Net financial income/loss 77 -499 -110 Income/loss before taxes 76 -439 -305 Appropriations, untaxed reserves - - -35 Appropriation, Group contribution - - 650 Taxes 5 - -5 -196 Net income/loss for the period 76 -444 114 Net earnings for the period corresponds to comprehensive earnings for the period. SEK m Note 31 Mar 2026 31 Mar 2025 31 Dec 2025 ASSETS Non-current assets Intangible assets - 146 - Tangible assets 24 33 26 Financial assets 13,675 52,109 14,389 Total non-current assets 13,698 52,288 14,414 Current assets Receivables 885 31,887 953 Cash and cash equivalents 11 1,242 325 Total current assets 897 33,129 1,278 TOTAL ASSETS 14,595 85,417 15,693 SHAREHOLDERS’ EQUITY AND LIABILITIES Shareholders’ equity Restricted equity 286 431 286 Non-restricted equity 8,919 6,539 8,843 TOTAL SHAREHOLDERS’ EQUITY 9,205 6,970 9,129 Untaxed reserves 35 - 35 LIABILITIES Non-current liabilities 4,110 48,257 5,321 Current liabilities 1,246 30,190 1,207 TOTAL LIABILITIES 5,356 78,447 6,529 TOTAL SHAREHOLDERS’ EQUITY AND LIABILITIES 14,595 85,417 15,693 Condensed statement of Income – Parent Company Condensed statement of financial position – Parent Company 16 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 17 ===== Note 1. Bases of preparations Accounting principles This interim report has been prepared in accordance with the Annual Accounts Act and IAS 34 Interim Financial Reporting for the Group and in accordance with Chapter 9 of the Annual Accounts Act for the Parent Company. The accounting principles applied by the Group and the Parent Company Intrum AB (publ) are essentially unchanged compared with the 2025 Annual Report. IFRS 18 Presentation and Disclosures in Financial Statements (April 2024): IFRS 18 replaces IAS 1, carrying forward many of the requirements in IAS 1 unchanged and complementing them with new requirements. IFRS 18 introduces new requirements to: • present specified categories and defined subtotals in the statement of profit or loss; • provide disclosures on management-defined performance measures (MPMs) in the notes to the financial statements; and • improve aggregation and disaggregation. An entity is required to apply IFRS 18 for annual reporting periods beginning on or after 1 January 2027, with earlier application permitted. The amendments to IAS 7 and IAS 33, as well as the revised IAS 8 and IFRS 7, become effective when an entity applies IFRS 18. IFRS 18 requires retrospective application with specific transition provisions. Management anticipates that the application of these amendments will have an impact on the Group’s consolidated financial statements in future periods. Roundings and comparisons Due to roundings, number presented in the interim report may not sum up to the exact total and percentages may differ from absolute figures. Comparisons are made in writing, unless otherwise stated, with comparable figures from first quarter 2025. On 31 March 2026, Intrum acquired additional economic interest in Ithaca Investment DAC and entered into amendments to the co-investment agreement with the other co-investor, resulting in Intrum obtaining control over Ithaca. As a consequence, control extended to Penelope, an Italian special purpose vehicle of which Ithaca holds 95 percent of the mezzanine and junior notes, and to Savoy, a dedicated real-estate vehicle operating exclusively for the benefit of Penelope. The Savoy group was previously accounted for as a joint venture using the equity method. Following the change in control, the Savoy group has been fully consolidated as from 31 March 2026. As a result of the transition from equity accounting to full consolidation, the Intrum Group derecognised shares in joint ventures of SEK 274 m, recognised an increase in consolidated equity of SEK 1.6 bn, and recognised an impairment of SEK -307m from financial assets related to notes within the net financial expense. In addition to the transition effects arising from the change in control and consolidation method, Intrum consolidated the Savoy Group as from 31 March 2026. This resulted in a positive EBIT impact of SEK 570m, mainly related to a net credit gain of SEK 561m attributable to the underlying portfolio. The consolidated income statement and balance sheet of the Savoy Group are presented in the table below. Income statement SEK m Jan-Mar 2026 Other operating costs 10 Net credit gain/losses 561 Net operating income (EBIT) 570 Net income/loss for the period 570 Notes Note 2. Significant risks and uncertainties Risks to which the Group and Parent Company are exposed include but are not strictly limited to any and all risks relating to: • Economic developments, compliance and changes in regulations, • Reputation risks, • Tax risks, • Risks attributable to IT and information management, • Geopolitical risks such as political risks, civil unrest, disruption, or conflicts including armed conflicts and war directly or indirectly affecting locations where Intrum or its clients maintain or conduct business, • Risks attributable to acquisitions, • Market risks, • Liquidity risks, • Credit risks, • Risks inherent in and associated with portfolio investments and payment guarantees, as well as financing risks. The risks are described in more detail in the Board of Directors’ report in Intrum’s 2025 Annual report. Intrum has a resilient business model and the demand for our services and solutions are expected to increase over the coming quarters. Note 3. Development during the quarter Parent Company For the first quarter 2026, the Parent Company reported income of SEK 0 m (393) and gain before tax of SEK 76m (-439). The Parent Company held SEK 11 m (1,242) in cash and cash equivalents at the end of the quarter. The result and financial position during the quarter reflects the business transfer performed in May 2025 as a part of the Recapitalization transaction, effectively transfer operational responsibilities and resources to its subsidiary Intrum Group Operations. Development in the period Total assets of the group as of 31 March amounted to SEK 70,879m (65,468) and is up 8 percent, compared to 31 December 2025. The increase in total assets is mainly attributable to the full consolidation of Savoy group, comprising Ithaca Investments DAC (“Ithaca”), Penelope SPV S.r.l (“Penelope”) and Savoy Reoco S.r.l. (“Savoy”), contributing portfolio investments of SEK 3.7 bn. Total liabilities increased, primarily due to the recognition of borrowings of SEK 1.9 bn following the consolidation of Savoy group. 17 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 18 ===== Balance sheet SEK m 31 Mar 2026 Portfolio investments 3,738 Total non-current assets 3,738 Property holdings 334 Receivables 104 Cash and cash equivalents 415 Total current asset 854 TOTAL ASSETS 4,592 Shareholders equity 2,014 Borrowings 1,913 Other long-term intercompany liabilities 342 Other long-term liabilities 263 Non-current liabilities 2,518 Current liabilities 61 Total current liabilities 61 TOTAL LIABILITIES 2,578 TOTAL SHAREHOLDERS’ EQUITY AND LIABILITIES 4,592 Note 4. Other operating costs Group First quarter Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2025 IT expenses -271 -295 -1,158 Legal expenses -275 -293 -1,022 Other expenses -766 -782 -3,035 Other operating costs -1,312 -1,370 -5,216 Parent First quarter Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2025 IT expenses -1 -131 -268 Legal expenses 0 -1 38 Other expenses 3 -114 -212 Other operating costs 2 -246 -442 Note 5. Tax expenses There were no significant tax-related items to note in Q1 2026. The tax expense is in line with forecast and slightly higher compared to Q1 2025. Note 6. Fair value of financial instruments Financial assets and liabilities measured at fair value on a recurring basis include derivative assets and liabilities, and deferred considerations related to acquisitions of shares. Derivatives are measured using valuation techniques that incorporate observable market inputs and are therefore classified as Level 2 in the fair value hierarchy in accordance with IFRS 13. Deferred considerations are measured using unobservable inputs and are accordingly classified as Level 3 in the fair value hierarchy in accordance with IFRS 13. There were no material changes in the fair value of Level 3 instruments during the period, nor any changes in valuation techniques or key assumptions. The Group did not have any material non-recurring fair value measurements during the period. Most of the Group’s financial assets and liabilities are carried at amortised cost in the consolidated financial statements. For outstanding bonds with a total nominal amount of SEK 33,584m (35,822) at the end of the quarter, the fair value is estimated at SEK 29,615m (27,773), based on quoted market prices. These fair values are disclosed for information purposes and are classified as Level 1 in the fair value hierarchy in accordance with IFRS 13. There were no transfers between Level 1, Level 2 or Level 3 of the fair value hierarchy during the period. Total financing 2026 2025 As of 1 January 43,384 50,701 Proceeds 856 0 Repayments -624 -44 Borrowings Savoy group 1,913 - Currency translation effect 477 -1,878 Amortised costs and other 133 25 As of 31 March 46,138 48,804 Net debt mainly consists of EUR and SEK bonds, bank term loan facilities and drawings under the revolving credit facility. Net debt amounted to SEK 45,357 m (49,374) and is principally composed of EUR and SEK bonds with maturities between 2027 and 2030. Net debt in relation to the RTM cash EBITDA stands at 4.6x at the end of the first quarter 2026 compared to 4.4x. at the end of the fourth quarter 2025. At the end of the first quarter SEK 12,031m (12,178) of Intrum’s revolving credit facility was utilized. The cash balance at the end quarter was 3,405m (3,218). Borrowings Bonds Bank loans Notes Payable2 Total Carrying amount 31,701 12,538 1,900 46,138 Amortisation1 1,845 3 1,848 FX movement 38 38 Nominal value 33,584 12,541 1,900 48,024 1) Amortisation represents the periodic adjustment to the carrying amount of the bonds, reflecting the allocation of transaction costs and fair value adjustments upon initial recognition to interest expense over the bonds’ terms, ensuring the amortised costs of the bonds align with their nominal value upon maturity, using the effective interest rate method. 2) Notes payable represent the outstanding nominal amount of the senior notes issued by Penelope SPV S.r.l. under its securitisation structure. 18 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 19 ===== Note 7. Transactions with related parties During the quarter no significant transactions occurred between the Group and other closely related companies, board members or the Group management team. The transactions with related parties are described in more detail in Note 30 in Intrum’s 2025 Annual report. Note 8. Post balance sheet events The Board of Directors of Intrum AB has resolved, subject to approval by an extraordinary general meeting, to carry out a fully guaranteed equity capital raise of SEK 7.5bn aimed to reduce leverage and strengthen the Group’s balance sheet, as well as accelerating the achievement of the Group’s financial targets in line with Strategy 2030. Note 9. Alternative performance measures EBIT to Cash EBITDA1 First quarter Rolling 12 months Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2026 2025 EBIT 1,455 1,524 899 967 Depreciation and amortisation of intangible and tangible assets 190 263 945 1,018 PI amortisation 964 1,233 4,106 4,375 Impairment of intangible and tangible assets - - 4,539 4,539 EBITDA 2,609 3,019 10,489 10,899 Net credit gains/losses -541 -619 -560 -638 Share of results of associates and joint ventures -195 -130 -651 -586 Cash (dividends) from associates and joint ventures 60 130 213 282 Items affecting comparability in cash EBITDA 9 67 313 371 Cash EBITDA from continuing operations 1,942 2,467 9,804 10,329 1) Comparative periods have been re-calculated to reflect full consolidation of Savoy group. Cash EBITDA has been adjusted by SEK 191m for Q1 2026 (comprising of EBIT SEK -37 m, PI amortisation SEK 303 m, share of results of JV SEK -75 m), by SEK 256m for Q1 2025 (comprising of EBIT SEK -37 m, PI amortisation SEK 303 m, net credit gain/losses SEK -628 m, share of results of JV SEK -75 m), by SEK 1,166m for RTM (comprising of EBIT SEK 4 m, PI amortisation SEK 1,240 m, net credit gain/losses SEK 9 m, share of results of JV SEK -87 m) and by SEK 1,231 m for full year 2025 (comprising of EBIT SEK 533 m, PI amortisation SEK 1,371 m, net credit gain/ losses SEK -619 m, share of results of JV SEK -54 m). Net debt reconciliation 1 First quarter Full year SEK m Jan-Mar 2026 Jan-Mar 2025 2025 Borrowings 48,024 52,048 47,591 Lease liability 594 609 602 Deferred liabilities 144 401 359 Gross debt 48,763 53,058 48,552 Cash and cash equivalents -3,405 -3,684 -3,094 Net debt 45,357 49,374 45,459 Leverage ratio 4.6x 4.4x 4.4x 1) Comparative periods have been re-calculated to reflect full consolidation of Savoy group. 19 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 20 ===== Assurance The CEO hereby give the assurance that the interim report provide a true and fair view of the business activities, financial position and results of operations of the Group and the Parent Company, and describes the significant risks and uncertainties to which the Parent Company and Group companies are exposed. The interim report has been reviewed by the Company’s auditors. Stockholm, 7 May 2026 Johan Åkerblom President and CEO Introduction We have reviewed the interim report for Intrum AB (publ) as of 31 March 2026 and for the three-month period then ended. The Board of Directors and the Chief Executive Officer are responsible for the preparation and presentation of this interim report in accordance with IAS 34 and the Annual Accounts Act. Our responsibility is to express a conclusion on this interim report based on our review. Scope of Review We conducted our review in accordance with the International Standard on Review Engagements ISRE 2410 Review of Interim Financial Information Performed by the Independent Auditor of the Entity. A review consists of making inquiries, primarily of persons responsible for financial and accounting matters, and applying analytical and other review procedures. A review has a different focus and is substantially less in scope than an audit conducted in accordance with International Standards on Auditing (ISA) and other generally accepted auditing practices. The procedures performed in a review do not enable us to Auditor’s Review Report obtain a level of assurance that would make us aware of all significant matters that might be identified in an audit. Therefore, the conclusion expressed based on a review does not give the same level of assurance as a conclusion expressed based on an audit. Conclusion Based on our review, nothing has come to our attention that causes us to believe that the interim report is not, in all material respects, prepared for the Group in accordance with IAS 34 and the Annual Accounts Act, and for the Parent Company in accordance with the Annual Accounts Act. Stockholm, date according to electronic signature Deloitte AB Patrick Honeth Authorised Public Accountant 20 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 21 ===== Intrum AB’s (publ) share is included in Nasdaq Stockholm’s Mid Cap Index. During the period 1 January – 31 March 2026, 60,528,767 shares were traded for a total value of SEK 2,625 m. The highest price paid during the period was SEK 52.46 (28 January 2026) and the lowest was SEK 34.50 (30 March 2026). On the last trading day of the period, 31 March 2026, the price was SEK 35.99 (latest paid). During the period Intrum AB’s (publ) share price decreased by 10 percent, while Nasdaq OMX Stockholm decreased by 0.3 percent. Other information Shareholders 31 March 2026 No of shares Capital and votes, % Nordic Capital through companies 10,599,475 7.78% Avanza Pension 7,271,684 5.34% Vist Holding AS 4,801,244 3.52% Caius Capital LLP 3,948,895 2.90% Nordnet Pensionsförsäkring 3,836,621 2.82% Norges Bank Investment Management 3,526,046 2.59% Defa Endeavour AS 2,655,281 1.95% Evli Plc - General Client Account 2,582,866 1.90% Magnus Lindquist 1,756,410 1.29% Kerstin Danielson 1,694,500 1.24% Goldman Sachs International Bank - Broker 1,554,768 1.15% Handelsbanken Fonder 1,526,490 1.12% BlackRock 1,381,520 1.01% Swedbank Försäkring 1,206,337 0.89% Lennart Laurén 1,201,650 0.88% Total top 15 largest shareholders 49,543,787 36.37% Other shareholders 86,701,677 63.63% Total number of shares including treasury shares 136,245,464 100.00% Source: Modular Finance Holdings and Intrum The proportion of Swedish ownership amounted to 63.0 percent (institutions 17.5 percentage points, mutual funds 10.5 percentage points and private individuals 51.3 percentage points). The information in this interim report is such as Intrum AB (publ) is required to disclose pursuant to the EU Market Abuse Regulation. The information was provided under the auspices of the contact person above for publication on 7 May 2026 at 07.00 a.m. CET. Denna delårsrapport finns även på svenska. Currency exchange rates Closing rate 31 Mar 2026 Closing rate 31 Mar 2025 Average rate Jan–Mar 2026 Average rate Jan–Mar 2025 Average rate Jan–Dec 2025 1 EUR=SEK 10.94 10.85 10.69 11.23 11.07 1 CHF=SEK 11.90 11.38 11.66 11.88 11.81 1 NOK=SEK 0.98 0.95 0.94 0.96 0.94 1 HUF=SEK 0.03 0.03 0.03 0.03 0.03 Read more: Year-end reports, interim reports and other financial information Johan Åkerblom President and CEO email: johan.akerblom@intrum.com Masih Yazdi CFO email: masih.yazdi@intrum.com Annie Ho Head of Treasury & Investor Relations email: annie.ho@intrum.com Masih Yazdi is the contact under the EU Market Abuse Regulation. For further information, please contact: The share 80 70 60 50 40 30 20 10 0 Intrum OMX Stockholm (Indexed) Share price, SEK (1 January 2025 – 31 March 2026) Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar 2025 2026 21 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 22 ===== Definitions Result concepts, key figures and alternative indicators used in this report include the following; Adjusted EBIT Operating earnings excluding items affecting comparability (IACs). Adjusted EBIT margin Adjusted EBIT in relation to adjusted income. Adjusted EBITDA Adjusted EBITDA is defined as EBITDA adjusted for items affecting comparability. It can also be defined as Adjusted EBIT adding back depreciation and amortisations of intangible and tangible assets. Adjusted net income/loss Net income/loss exluding items affecting comparability (IACs), net of tax. Adjusted Servicing EBIT margin In accordance with the adjusted EBIT margin definition above for the Servicing segment. Adjusted Servicing EBITDA In accordance with the adjusted EBITDA definition above for the Servicing segment. Amortisation percentage portfolio investments Amortisation percentage refers to the proportion of amortisation on portfolio investments relative to the cash income during a reporting period. Book value portfolio investments Present value of all expected future collection, discounted at the effective interest rate as determined upon acquisition of the portfolios, including the Group’s share in associates and joint ventures. Cash EBITDA Cash EBITDA is Adjusted EBITDA refined to exclude non-cash income from associates and joint ventures. Cash income Income derived from actual cash transactions during the reporting period, excluding non-cash compo - nents such as: portfolio amortisation and unrealised gains and losses. Cash flow from joint ventures The cash flow received by Intrum in form of distributions and dividends from investments in nonconsolidated joint ventures. Collection index vs. active forecast Performance on the Intrum-owned book against the Active forecast, excluding associates and joint ventures. Cost/income ratio (C/I) Total costs divided by total income. EBIT Net income/loss adding back net financial expenses and tax. EBITDA EBIT adding back amortisations of portfolio investments and depreciation, amortisations and impairments of tangible and intangible assets. Servicing EBITDA is calculated in accordance with the EBITDA definition above and represents EBITDA attributable to the Servicing segment. Estimated remaining collections, (ERC) Nominal value of the expected future collection on the Group’s portfolio investments, including the Group’s anticipated cash flows from investments in associates and joint ventures. External income Income from the Group’s external clients and income generated from Real Estate Owned assets (REO). Equity per share Total shareholder’s equity divided by number of outstanding shares. Gross collections The total amount of cash collected from investing portfolios during a reporting period, before deducting any fees, commissions, or operational costs. Excludes cash collected from joint ventures. Income Consolidated income comprising external servicing income – such as fees from collection services, property sales, sub scription revenue and other ancillary services – together with income recognised as amount collected less amortisation and fair- value revaluations for the period, as well as any other operating income earned. Internal income Predominantly related to income generated by the Servicing segment from providing collection services on the Group’s own portfolios to the Investing segment. Items affecting comparability (IACs) To better reflect the Group’s per for- mance, significant IACs are adjusted from IFRS figures to provide more rele- vant information. IACs are based on two sub-groups: • Group Restructurings (“Restructurings”) • Non-Recurring Items (“NRIs”) Restructurings are costs relating to Group-wide business transformation programs and M&A (“merger and acquisitions”) transactions. NRIs are one-off costs or income not seen in past reporting periods and unlikely to recur. Items tied to core operations are excluded from NRIs even if infrequent. Leverage ratio Calculated as net debt divided by Cash EBITDA RTM. Net debt includes the nominal value of borrowings, lease liabilities, long-term deferred payments and net of cash equivalents, excluding operating liabilities (provisions and hedging obligations) and contingent liabilities. Cash EBITDA RTM is defined as the adjusted EBIT after adding back depreciation of fixed assets and portfolio amortisations, excluding non-cash income from associates and joint ventures, with discontinued operations excluded. Markets • Traditional debt servicing markets with similar business models. Traditional markets include Austria, Belgium, Denmark, Finland, France, Germany, Ireland, the Netherlands, Norway, Poland, Portugal, Sweden, and Switzerland. • Specialised markets consists of Greece, Italy, Spain and the United Kingdom, characterised by bespoke set-ups such as joint ventures and/or country-specific business models. • Investing-focused markets include Czech Republic, Hungary and Slovakia. Net income/loss per share (EPS) Total net income/loss for the period attributable to the parent’s shareholders in Intrum AB (publ) divided by average number of outstanding shares. Organic growth Average increase in income in local currency, adjusted for the effects of acquisitions and divestments of Group companies. Organic growth is a measure of the development of the Group’s existing operations that management has the ability to influence. 22 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 23 ===== Portfolio investments including associates and joint ventures The commitments to invest in portfolios of overdue receivables, with or without collaterals made in the reporting period. This includes real estate and investments in joint arrangements where the underlying assets are portfolio of receivables and/ or properties. Portfolio investments – collected amounts, amortisations and revaluations Portfolio investments consist of portfolios of delinquent consumer debts purchased at prices below the nominal receivable. These are recognised at amortised cost applying the effective interest method, based on a collection forecast established at the acquisition date of each portfolio. Income attributable to portfolio invest - ments consist of collected amounts less amortisation for the period and revaluations. The amortisation represents the period’s reduction in the portfolio’s current value, which is attributable to collection taking place as planned. Revaluation is the period’s increase or decrease in the current value of the portfolios attributable to the period’s changes in forecasts of future collection. Real estate owned assets (REO) Real estate assets acquired by Intrum, typically through foreclosure or as part of debt recovery processes. Return on portfolio investments (ROI) ROI measures adjusted EBIT on a full-year basis as a percentage of the average carrying value of purchased debt. It reflects earnings relative to capital tied up and is part of the Group’s financial targets. Average book value is based on quarterly averages, with YTD and RTM calculated using opening and closing balances for the period. Rolling twelve month (RTM) RTM, refers to figures calculated on a last 12-month basis, offering the view of performance that is not tied to a fixed calendar or fiscal year. Servicing leverage ratio Calculated as the Servicing segment share of net debt divided by the adjusted Servicing EBITDA (RTM). The Servicing share of net debt is calculated based on total net debt, reduced by the portion of net debt related to the Investing segment. The Investing share of net debt is calculated as eighty per cent of the book value of the investment portfolio. 23 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 24 ===== www.intrum.com About Intrum Intrum is Europe’s leading provider of ethical debt resolution and credit management services with a presence in 20 countries. We help companies prosper by offering solutions designed to improve cash flow and long-term profitability, by caring for their customers. With more than 100 years of experience and around 9,000 employees serving 70,000 companies, we have the scale and insight to make a difference. Our focus is to create shared value for business and society, which both benefit from companies being paid on time and individuals achieving financial stability. In 2025, the company generated income of SEK 17 billion. Intrum is headquartered in Stockholm, Sweden, and the Intrum AB (publ) share is listed on the Nasdaq Stockholm exchange. Intrum as an investment Business model – Intrum operates two business areas, Servicing and Investing. Servicing accounts for around 70 percent of Group revenue and provides credit management services on behalf of clients, while Investing represents the remaining 30 percent and focuses on acquiring non-performing loans portfolios. Both business areas are managed through the same integrated operational platform, drawing on Intrum’s long-standing experience in handling late payments and supporting customers’ return to a sustainable financial situation. Servicing remains the strategic backbone, while Investing continues to contribute cash flow and performance, increasingly supported by partnerships that reduce balance sheet intensity. Together, the businesses create a balanced, resilient earnings base. Favourable market environment for Intrum – As the European market leader, Intrum is well positioned to benefit from scale supported by resilience to macroeconomic conditions through its diversified geographical presence and business mix. In an evolving competitive landscape, Intrum offers a full scope of services, combining underwriting capabilities, capital partnerships and scaled servicing platform. Our presence across 20 countries, rich data and platform optimisation support accelerated technology adoption, efficiency and growth, while scale and a proven track record remain key advantages in an increasingly regulated environment. Long-term client relationships and trusted conduct – Intrum serves around 70,000 clients and manages approximately 130 million customer interactions each year. Many of its top 15 clients have stayed with the company for more than 15 years, and contract renewal rates are on average around 85 percent. Intrum’s reputation for compliance, respectful treatment and effective collections makes it a trusted long term-partner and a strong platform for continued client growth. Proven business model with stabilising performance and cash flows – Intrum’s business model has proven resilient through different macro cycles. Servicing profitability is stabilising, organic performance is improving, and cost- efficiency measures are showing results. Combined with predictable case volumes and disciplined capital allocation, Intrum is moving towards a more resilient, service-driven earnings mix. Enabling financial health for people, businesses and society across Europe Financial calendar 2026 23 Jul 2026 Interim report second quarter 23 Oct 2026 Interim report third quarter 24 Intrum Interim report first quarter 2026 Q1 in brief Comment by the President and CEO Key financial metrics Segment overview Financial overview Financial reports Other information Definitions About Intrum ===== SIDA 25 ===== Intrum AB (publ) / Riddargatan 10 / 114 35 Stockholm, Sweden Tel +46 8 616 76 66 www.intrum.com / info@intrum.com