FULLTEXT DEL 3 AV 3
Årsredovisning 2024
SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model Viaplay Group works to reduce the climate impact of its business activities by measuring and improving ener- gy use and carbon emissions from its operations and commissioned productions. The Group also engages with business partners on climate topics and works with industry groups to address emissions from end-us- er devices, network infrastructure and data centres. Viaplay Group conducted an initial resilience analysis of its business strategy in relation to climate change in line with TCFD recommendations in 2022. The analysis is regularly updated and findings inform the Group’s double materiality assessment process, in which the financial materiality of climate related risks are further evaluated. The scope of the analysis includes Viaplay Group’s entire value chain as well as all TCFD risk cate- gories and the analysis utilises a scenario analysis across multiple time horizons. Viaplay Group views its business strategies as resil- ient to climate-related scenarios across all assessed time-frames, due to preemptive mitigation activities undertaken to future-proof its operations and, increas- ingly its value chain. Material climate-related physical and transitional risks are documented in the table on page 101, alongside identified climate related impacts. None of the identified risks is believed to be critical enough to fundamentally challenge Viaplay Group’s business operations or ability to generate revenue, cash-flows and profits. The material physical risk identified was present on all considered time horizons and scenarios but more pronounced on longer time horizons considered, as well as under the high-carbon scenario. The material transition risk and opportunity identified were present in the low-carbon scenario and most pronounced over the short- and medium-term time horizons. IRO-1 Description of the processes to identify and ass ess material climate-related impacts, risks and opportunities Climate-related impacts are identified and assessed via the impact materiality assessment included in the dou- ble materiality assessment undertaken annually by the Group. This process is guided by Viaplay Group’s annual GHG emissions accounting across its operations and value chain, along with insights from industry initiatives focused on reducing climate impacts and enhancing the industry’s positive role in the climate transition, aligned with EU and national targets. Additionally, the Group conducts a detailed risk assessment to identi- fy climate-related physical and transition risks across Viaplay Group’s value chain, in which all identified risks are scored based on the likelihood and severity of their potential or actual impact on its financial results. Viaplay Group monitors identified climate-related risks that have the potential to have a material financial impact on the organisation, and any emerging issues are communicated directly to the Group Executive Team, which in turn escalates relevant issues to the Board. Scenario Analysis A range of complexities exist due to the uncertainties of the trajectory of global greenhouse gas emissions and the long-term impact of climate change, which may have unforeseen impacts on Viaplay Group’s business activities, the environment and society. To address this, the likelihood of risks occurring is assessed under two scenarios based on IPCC Representative Concentra- tion Pathways (RCP) scenarios representing physical impacts of a low-carbon future 1.5°C and a high-car- bon scenario (2–4°C). Additional transition scenario considerations from IEA NZE 2050 are included in the low-carbon future scenario to account for transition impacts. Considered time horizons for the materialisa- tion of each risk included short-term (>5 years), medi- um-term (5–10 years), and long-term (>10 years). Low-carbon scenario (Transition / 1.5°C / RCP 1.9 & IDE NZE 2050) This scenario entails a future in line with the ambitions of the Paris Agreement in which rapid emission reduc- tions have limited global temperature change to 1.5°C. Transition impacts are most pronounced and physical impacts such as rising sea levels will be extensive over the rest of the century but manageable. Governments have enacted strategies for implementing rapid emis- sion reductions to reach net zero emissions by 2050 and schemes to secure negative emissions by the end of the century. Risks and opportunities considered in analysis of this scenario included those relevant policy and legal, technology, market and reputational domains. High-carbon scenario (Business as usual / 4–5°C / RCP 8.5) This scenario entails a future in which global GHG emissions continue to rise, without sufficient action to address them, leading to potential mean temperature increases of 4–5°C by the end of the century. Extreme physical impacts including increasingly frequent extreme weather events, widespread ecosystem failures and significant sea level rises are likely to be wide- spread and increasingly unmanageable in the lead up to the end of the century. Risks considered in analysis of this scenario included both acute and chronic physi- cal risks. E1-2 Policies related to climate change mitigation an d adaptation Viaplay Group’s climate transition efforts are governed by the Group Sustainability Policy and Group Travel and Expense Directive. Additionally, the Group’s Suppli- er Code of Conduct includes key measures that estab- lish expectations for suppliers to work to minimise their impact on the environment and work towards devel- oping their own transition plans for climate change mitigation aligned with the Paris Agreement. The Sustainability Policy outlines the Group’s approach to sustainability and its commitment to inte- grating universal principles and guidelines for respon- sible business conduct into its operations. Through the Sustainability Policy, the Group establishes its approach to environmental management and climate change mitigation, constituted by commitments to compliance with all relevant environmental laws and regulations, Climate Change Annual & Sustainability Report 2024 102 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 103 ===== a precautionary and preventative approach to envi- ronmental concerns, and continuous improvement of sustainability performance. Viaplay Group’s environ- mental management efforts are focused on the follow- ing topics: energy consumption, renewable energy use, production, technology and services, business travel, use of materials and waste management. Overarching responsibility for the Sustainability Policy, strategy, goals, actions and follow-up rests with the Board of Directors. The Viaplay Group Travel and Expense Directive supports the Group’s business travel emission reduction efforts through encouraging employees to travel less (by opting for digital meetings when feasible, utilising local staff and resources, and combining meetings and activities into fewer trips) and to travel more efficiently (by opting for lower emission modes of travel, walking and using public transport instead of taxis, and when traveling by air by taking direct flights whenever pos- sible). The directive is supported through reminders, notices and recommendations in the Group’s central travel booking system that aim to nudge its employees to travel with a reduced environmental impact. E1-3 Actions and resources in relation to clima te change policies Own operations During the reporting period, Viaplay Group continued to optimise its organisational footprint to align with its market oriented organisational model and strategy. This led to reduced energy consumption, heating use and total business travel volumes across markets. Addition- ally, the Group reduced the number of vehicles it owns and operates, driving reductions in emissions from fuel use. These actions led to emissions from direct com- bustion and purchased energy (Scope 1 & 2) decreasing 27% YoY and 50% compared with 2019 levels, surpass- ing the target of a 21% reduction from 2019 levels for 2024. Additionally, Viaplay Group achieved its stated ambi- tion of establishing a group-wide target for deployment and procurement of renewable energy of >95% by the end of 2030, which applies to all facilities it directly con- trols or influences energy procurement of. See disclo- sure ‘E1-5 Energy consumption and mix’ for information on current levels of renewable energy procurement. Viaplay Group concluded that the effects from organisational changes during the year were considered organic under SBTi guidelines and no revision of climate target base-year or target values was necessary. Value Chain Continued optimisation of the Group’s organisation- al footprint as well as increasing alignment of travel with the Group Travel and Expense Directive lead to continued reduction in emissions from business travel. Emissions from business travel declined 39% YoY and 57% from 2019 levels, leading the Group to achieve its annual emission reduction target. Additionally, divest- ment from business operations in non-core markets at the begining of 2024 as well as significant reduction in the commissioning of scripted content productions contributed to reduced emissions across scope 3 cate- gories. Climate change mitigation efforts targeting the group production supply chain continued during 2024. During the year, the Group’s Sustainable Production Guide (SPG) process was used to measure, reduce, and report carbon emissions in 30% of productions, increas- ing product-specific emission data from productions and meeting the implementation target. Additionally, the Group partially achieved its stated ambition of developing a SPG guide process for sports productions, completing an initial scoping of a sports edition of the SPG before the end of the year. Viaplay Group continues to engage with its suppliers responsible for emissions from purchased goods and services in order to achieve its long-term science-based target of having suppliers responsible for 71% of these emissions covered by science-based targets. The Group fell short of its Scope 3 target for supplier engag- ment, with only 8% of suppliers by emissions covering purchased goods and services having science-based targets at the end of the year. Future actions In 2025, Viaplay Group will complete the development of a sports edition of SPG, integrate SPG use into stan- dard production processes and contracts with produc- tion suppliers. These efforts will further support the col- lection of absolute emission data from commissioned productions and improve Scope 3 emission reporting with product specific emission factors. Additionally, the Group will continue to participate in a collaborative industry effort to create a Nordic Ecological Production Standard aimed at aligning all industry stakeholders on a single set of criteria for sustainable production. Viaplay Group will also participate in a consortium of academic institutions and businesses in a EU Horizon Europe - Innovation Action Programme project enti- tled ‘StreamSCAPES research and innovation project’. StreamSCAPES aims to develop approaches for driving the sustainable climate transition through streaming platforms as central nodes within the audiovisual and cultural sectors. By the end of 2025, the Group will launch an ini- tiative to collect supplier-specific emission factors to support science-based target engagement with its suppliers through due diligence. Climate Change Annual & Sustainability Report 2024 103 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 104 ===== E1-4 Targets related to climate change mitigation and adaptation Long-term target related to energy revised. Targets related to Sustainable Production Guide no longer pursued. Climate Change Climate change mitigation and adaptation Energy Long-term targets Reduce GHG emissions in absolute scope 1 (fuel use), scope 2 (energy) & scope 3.6 (business travel) by 46.2% by end of 2030 from a 2019 base year (SBTs). 71% of suppliers by emis- sions covering purchased goods and services will have science-based tar- gets by end of 2026. Develop and implement Viaplay’s Sustainable Produc- tion Guide, including People & Planet storytelling test in all Viaplay’s Group’s commis- sioned content productions (incl. sports productions) by end of 2026. Achieve >95% renewable energy use across Group operations by the end of 2026. 2024 Annual targets Reduce direct emissions from vehicles and facilities (scope 1), purchased ener- gy (scope 2) and business travel (scope 3.6) by at least 21% from 2019 levels by end of 2024. 15% of suppliers by emis- sions covering pur chased goods an d services will have science-based tar- gets by end of 2024. Develop a Sustainable Production Guide version for Viaplay’s sports produc- tions; implement Sustainable Production Guide in 30% of Viaplay Group’s commissioned content productions by end of 2024. Develop Group-wide target for renewable energy use by end of 2024. Performance Achieved. 74% (Scope 1), 48% (S cope 2), 57% (Scope 3.6) from 2019 levels. Not achieved. 8% of suppliers b y emissions covered by science- based targets. Partially achieved. Sus tainable Production Guide implemented in 30% of productions; only initial scoping of Sports version completed. Achieved. Target dev eloped. 2025 Annual targets Reduce direct emissions from vehicles and facilities (scope 1), purchased ener- gy (scope 2) and business travel (scope 3.6) by at least 25.2% from 2019 levels by end of 2025. By the end of 2025, launch an initiative to collect supplier-specific emission factors to sup- port science-based target engagem ent through due diligence. No longer pursued. Pro- gramme to be integrated with standard production process- es during 2025. 75% renewable energy use by end of 2025. Achiev ed Partially a chieved Not achie ved E1-5 Energy consumption and mix Only energy from electricity included in reporting. 2024 2023 Total energy consumption from fossil sources [MWh] 1,699 2,550 Share of fossil sources in total energy consumption [%] 34% 46% Total energy consumption from nuclear sources [MWh] – – Share of consumption from nuclear sources in total energy consumption [%] 0 0 Fuel consumption from renewable sources [MWh] – – Consumption of purchased or acquired electricity, heat, steam, and cooling from renewable sources [MWh] 3,248 3,048 Consumption of self-generated non-fuel renewable energy [MWh] – – Total energy consumption from renewable sources [MWh] 3,248 3,048 Share of total energy consumption from renewable and low carbon sources [%] 66% 54% Total energy consumption [MWh] 4,947 5,598 Annual & Sustainability Report 2024 104 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 105 ===== Climate Change E1-6 Gross scope 1, 2, 3 and total GHG emissions Retrospective Milestones and target years Base year 2024 2023 % 2024 /2023 2025 2030 Annual % target /Base year Gross Scope 1 GHG emissions (tCO2eq) 161 42 76 76% 120 92 4.2%/2019 Percentage of Scope 1 GHG emissions from regulated emission trading schemes (%) – – – – Gross location-based Scope 2 GHG emissions (tCO2eq) 974 492 488 101% Gross market-based Scope 2 GHG emissions (tCO2eq) 1,960 1,021 1,382 74% 1,466 984 4.2%/2019 Total Gross indirect (Scope 3) GHG emissions (tCO2eq) 74,102 38,959 117,998 33% 1 Purchas ed goods and services 61,153 26,485 105,139 25% Engagement Cloud computing and data centre services – 17 – 2 Capital goods 105 – – – 3 Fuel and en ergy-related Activities (not included in Scope1 or Scope 2) 947 173 325 53% 4 Upstream tr ansportation and distribution 82 5 559 <1% 5 Wast e generated in operations 11 2 48 4% 6 Business tr aveling 5,239 2,240 3,663 61% 4.2%/2019 7 Employee c ommuting 1,500 626 691 91% 8 Upstream leas ed assets – – – 9 Downstr eam transportation – – – – 10 Proce ssing of sold products – – – – 11 Use of s old products 4,894 9,359 7,516 125% 12 End-o f-life treatment of sold products – – – – 13 Downstr eam leased assets – – – – 14 Fr anchises – – – – 15 Inv estments 171 52 57 91% Total GHG emissions (location-based) (tCO2eq) 75,237 39,493 118,562 33% Total GHG emissions (market-based) (tCO2eq) 76,223 40,022 119,456 33% Accounting principles Viaplay Group applies an operational control approach, covering all Scope 1, 2, and 3 emissions under its sub- sidiaries, and discloses downstream emissions from joint ventures and investments. Emission factors are sourced from government databases, academic studies, and regulatory disclosures, with a 100-year Global Warming Potential (GWP) applied per IPCC guidelines, and all six greenhouse gases are included in the calculation and are expressed in CO 2 equivalents. Some energy and waste figures are estimated. • Scope 1 (Vehicles & Fuel): Calculated using the latest DEFRA conversion factors. • Scope 2 (Purchased Energy): Reports both market- and location-based emissions per ESRS and GHG Protocol guidelines. The market-based approach uses supplier-specific data and renewable certifi- cates, while the location-based approach applies national grid mixes (AIB emission factors). Estimates are used for shared office spaces. • Scope 3 (Value Chain Emissions): Primarily estimated using spend and transaction data. Purchased content emissions are based on production spend and 2020 benchmarks. EXIOBASE models upstream emis- sions, while UK DEFRA, Idemat, Quartz, and EPDs inform activity-based calculations. Business travel and Employee commuting follow the well-to-wheel (WTW) methodology. • Scope 3�11 (Us e of Sold Products): Streaming emissions are calculated using the DIMPACT Video Streaming Model, developed with academic and industry partners. E1-7 GHG remo vals and GHG mitigation projects financed through carbon credits Viaplay Group is focused on reducing it emissions and has not engaged in GHG removal projects to date. The primary mitigation efforts undertaken by the company involve collaboration with the industry to standardise methodologies for and mainstream the practice of mea- suring emissions from film and TV production. E1-8 Internal carbon pricing Viaplay Group has no plans to apply an internal carbon pricing scheme at this time. E1-9 Anticipated financial effects from ma terial physical and transition risks and potential climate-related opportunities In its initial double materiality assessment aligned with ESRS guidance, Viaplay Group identified potential financial impacts from climate-related risks and oppor- tunities. The Group will conduct a more detailed anal- ysis of these impacts and integrate the findings with financial reporting in 2025. Annual & Sustainability Report 2024 105 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 106 ===== Own-workforce rights policy is not only a reflection of its values but is embedded within its business practices and culture. The key areas of focus that are directly relevant to Viaplay Group’s workforce are outlined below. Fair treatment and non-discrimination: Viaplay Group is committed to providing equal oppor- tunities for all employees regardless of their race, ethnicity, gender, sexual orientation, religion, disability, age, or any other characteristic protected by Swedish national law. The Group actively works to eliminate any form of discrimination, harassment, or unfair treatment in the workplace. This is reflected in Group diversity and inclusion programs and is supported by regular training and awareness campaigns. Safe and healthy work environment Employee safety and well-being are a priority. Viaplay Group adheres to the highest standards of occupational health and safety, ensuring that our work environments are free from hazards and conducive to productivit y. This includes regular health and safety audits, risk assessments, and providing employees with access to necessary protective equipment, training, and support. These efforts are supported by a Work Environment Policy. SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model At Viaplay Group, ensuring employee well-being and equal opportunities for all is of the utmost importance. The Group continuously monitors the well-being of employees and recognises potential positive and nega- tive impacts concerning well-being, equal gender repre- sentation, equal pay for equal work, and a fair, open, and safe w ork environment. To reduce health and safety risks and to promote employee well-being, Viaplay Group has introduced group-wide standards and a systematic approach to the management of these topics through its People Policy, Work Environment Policy, and Equal Opportunities Directive. S1-1 Policies related to own workforce Human rights Viaplay Group is committed to promoting and pro- tecting human rights in its operations, across its supply chain and be yond. The Group views this commitment as integral to fostering a fair, ethical, and inclusive work environment for all its employees. The Group’s human Buying & creating content Packaging & marketing Content distribution Consumer experience Impacts 2 31 3 421 31 Risks & Opportunites BA A – – * ––+ + € + € Actual Potential + Positive – Negative € Opportunity * Risk 1. Advan cing diversity, equality, and inclusion in workforce and via content. 2. Secure emplo yment, adequate wages, social protection, career development and an inclusive work environment. 3. Pot ential well-being and discrimination related impacts on own work force. 4. Pot ential incidents relating to information protection and privacy. A. Being an a ttractive employer offering safe and secure jobs and a diverse and inclusive work environment. B. Pot ential financial losses from fines related to data privacy incidents. SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model Annual & Sustainability Report 2024 106 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 107 ===== Fair Wages and Benefits Viaplay Group is committed to providing competitive wages that meet or exceed industry standards, along with a comprehensive benefits package. Group com- pensation policies ensure that all employees are fairly compensated for their contributions, and the Group regularly reviews these policies to remain competitive in the marketplace. Viaplay Group is dedicated to upholding these principles across all levels of its workforce, ensuring that each employee is treated with dignity, fairness, and respect. These policy commitments are embedded in the Employee Code of Conduct and outlined in the Human Rights Policy, various People and Culture policies as well as reaffirmed in the Group’s annual Modern Slavery Act Statements. Viaplay Group follows OECD Guidelines for Multina- tional Enterprises on responsible business conduct and is committed to the UN Global Compact’s principles in areas of human rights, labour rights, environment, and anti-corruption. The Group respects the UN Guiding Principles on Business and Human Rights and works to uphold human rights in accordance with these interna- tionally accepted standards and expects the same from its partners and suppliers. Group policies contain explicit provisions ensuring the protections prohibiting trafficking of human beings, forced labour, compulsory labour, as well as child labour. These policies apply to all employees of sub- sidiaries and entities in which Viaplay Group exercises decisive control (directly or indirectly), as well as con- tractors or individuals under the company’s supervision. SVP People & Culture is responsible for maintain- ing, updating, and ensuring that the People Policy, Non-discrimination and Anti-harassment Directive, and Equality and Diversity Directive are properly published and enforced. Viaplay Group’s Board of Directors has overall responsibility for the Group’s Human Rights Policy. The Head of Sustainability is responsible for its content, maintaining and updating it and for ensuring that it is properly published and enforced. Members of the Group Executive Team are responsible for commu- nicating and implementing all Group Policies, and for ensuring that all employees within their area of respon- sibility are familiar with and follow Group Policies. Equal opportunities and anti-discrimination Viaplay Group acknowledge that its business can potentially have positive and negative impacts on areas such as gender equality, employee diversity, equal pay for equal work and perceptions of equitable treatment. Our commitment to mitigating potential negative impacts while advancing equal opportunities for all in our workplace is outlined in our People Policy, Non-discrimination and Anti-harassment Directive, and Equality and Diversity Directive. These guiding docu- ments emphasise our commitment to recognising the expertise and ability of every individual and to ensuring that no employee is discriminated against by explicitly covering grounds for discrimination based on racial and ethnic origin, sexual orientation, gender identity, dis- ability, age, religion, and national extraction. They also underscore our commitments to equal remuneration, development and promotion opportunities. Viaplay Group’s commitments to equal treatment and oppor- tunities for all are embedded in various workstreams, with a primary focus on two key areas: creating a sense of belonging for all and attracting and retaining diverse talents. Viaplay Group has implemented specific policy com- mitments and initiatives within the following areas: Creating a sense of belonging for all • Inclusion aw areness initiatives, including training, mentorship programmes and events. • The pro vision of free menstrual care products in office restrooms through a collaboration with Red Locker. This initiative aims to create conditions for all employees to manage their everyday lives on equal terms. The products are currently available in our offices in Sweden, Denmark, Norway and the UK. • A menop ause directive that provides support for employees experiencing the menopause, such as flexible work arrangements and access to supportive resources. • Advoca ting for all employees, regardless of gender, to take parental leave. Viaplay Group measures and tracks parental leave metrics to ensure effective follow-up and support systems are in place and addi- tionally, it provides parental pay compensation uplift during the absence. Attracting and retaining diverse talents • Annual gender p ay-gap analyses. • The Group assesses all candidates, internal and extern al, that have applied for positions, based on their skills, experience, and assessed ability to do the job. Job advertisements and publications used are non-discriminatory. • Job applicants will no t be disadvantaged by require- ments that are not essential for the job. Where a person has a disability, appropriate consideration will be given as to whether reasonable adjustments can be made. • Recruitmen t procedures will be reviewed regularly to ensure that individuals are treated based on their rel- evant merits and abilities and that sufficiently diverse sectors of the community, are reached. S1-2 Processes for engaging with own workers and w orkers’ representatives about impacts Viaplay Group recognises the vital importance of engaging with employees and their representatives to foster a culture of transparency, mutual respect, and collaboration. The commitment to ensuring that the perspectives of the Group’s workforce are heard and considered is central to its long-term success. Viaplay Group believes that this engagement not only drives operational improvements but also strengthens its abili- ty to adapt to changing market conditions and enhance employee satisfaction. The Group continuously monitors the well-being of its employees and recognises potential positive and negative impacts concerning well-being, stress, and health and safety. Viaplay Group uses an employee survey tool to identify trends, patterns and areas that need attention within teams and the organisation. The Own-workforce Annual & Sustainability Report 2024 107 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 108 ===== tool generates real-time insights through continuously collecting employee feedback and views in bursts every two weeks, enabling us to be more agile and make timely, data-driven decisions as an organisation. Topics surveyed include: leadership, job satisfaction, mean- ingfulness, autonomy, work situations, participation, personal development, team spirit, and commitment, psychological safety, and equality, diversity and inclu- sion. The tool also provides anonymous 2-way com- munication with open comments and anonymous chat functionality between respondent and managers. We identify health and safety risks through various work streams including the participation of local safety representatives in safety rounds which contribute to work environment development. All employees and workers at Viaplay Group are always encouraged to react to unsafe or unhealthy work situations. Health and safety con- cerns and incidents can be reported locally or through an intern al incident reporting system available to all employees via the Group’s intranet. Viaplay Group’s pol- icies prohibit any form of repercussions against employ- ees who use the incident reporting system. A reported issue or a work-pla ce incident will be handled through a risk assessment process, either in a formal or informal manner, depending on the nature of the situation. Additionally, Work Environment Committees that include employee representatives exist in all countries of operation and represent all Viaplay Group employ- ees. The committees work to ensure a safe working environment and address any concerns related to workplace safety. They are responsible for informing and educating employees on the importance of a good working environment, and for reviewing and following up on incidents and accidents, as well as for making suggestions on changes to processes. The frequency of the committee meetings varies from country to country. The operational responsibility for ensuring these engagement processes are effective lies with the Peo- ple & Culture function, which works closely with leader- ship teams across departments to integrate employee feedback into strategic planning and decision-making processes. By engaging with its workforce in a mean- ingful way, Viaplay Group ensures that the voices of its employees help shape the direction of the company, enabling it to create a positive, inclusive, and high-per- formance work environment. S1-3 Processes to remediate negative impa cts and channels for own workers to raise concerns Viaplay Group encourages all employees and workers to raise concerns, particularly regarding health and safety. These can be reported through the internal incident reporting system on the Group’s intranet, anonymous- ly via the EES tool, or directly to a People & Culture representative. Additionally, work environment commit- tees and employee representatives help communicate collective concerns and suggestions. Employees are also encouraged to address unsafe or unhealthy work situations. The Group grievance mecha- nism provides a structured and confidential process for reporting workplace issues such as harassment, dis- crimination, unfair treatment, safety hazards, or policy breaches. Complaints undergo a risk assessment and may be handled formally or informally, depending on the situa- tion. Serious or complex cases prompt a formal inves- tigation, conducted confidentially to ensure all parties can share their perspectives. Appropriate actions—such as mediation, disciplinary measures, or policy updates— are taken based on the findings. The resolution is com- municated to the involved employees while maintaining confidentiality. S1-4 Taking action on material impacts on own w orkforce, and approaches to mitigating material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions Viaplay Group works to identify risks or issues that could impact employees, related to working conditions, discrimination, harassment, wage-related issues, or oth- er forms of mistreatment or harm and to mitigate them and remediate any negative impacts that may occur in an appropriate manner. The primary approach to miti- gating material risks and pursuing opportunities related the well-being of workforce is through continuous stakeholder engagement via regular employee surveys and the monitoring of results. Continuous monitoring allows for early intervention on any emerging issues, as well as the tracking and assessment of the effectiveness of any intervention. Additionally, the Group’s Data Pri- vacy team works to ensure the security of all employee data in addition to the data of its customers, in order to safeguard their right to privacy. Key actions taken to prevent or mitigate material negative impacts and risks, as well as advance oppor- tunities related to the well-being of the workforce and promoting equal opportunities for all over the course of the reporting period across all markets included: • Holding value s workshops with all employees and leaders after resetting corporate culture with new values to instil a performance driven culture. • Conduc ting an office based working engagement drive across all offices with activities to foster a sense of community, enhance cross function collaboration, and boost productivity. • Increasin g information sharing between functions via implementing regular market-based town halls to support the new organisational configuration. • Conduc ting an annual gender pay gap analysis in each market and acting on the findings, to ensure equal pay for equal work regardless of gender. S1-5 Targets related to managing material ne gative impacts, advancing positive impacts, and managing material risks and opportunities New baseline for Employee well-being targets The Group has revised its baseline for employee well-being targets after using a new AI-based platform that measures our team’s and organisation’s engage- ment, well-being, and development in real-time via bi-weekly pulse surveys for a full-year. The new system uses employee responses to an index of questions relating to their work situation including stress-levels, if the employees feel that they have the right conditions to do a good job, as well as questions about bullying, harassment, and discrimination to determine a well-be- Own-workforce Annual & Sustainability Report 2024 108 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 109 ===== ing index score. The Group wide well-being index score for the reporting period was 74 and this will become the new baseline for both the long-term and 2025 annual target. During the reporting period the Group observed a positive development in well-being index score, with a score of a 73 at the end of the first half of the year improving to a score of a 75 by the end of the year. The Group has revised its long-term ambition to adjust to the new scoring system and has set its long-term target. Gender-balance targets progress development To support our ambition to ensure equal opportunities and respect for all, Viaplay Group sets targets relating to gender balance in our total workforce. The Group had a negative develop ment in r elation to its long-term target of achieving equal gender balance in its total workforce, ending the reporting period with a gender balance across our total workforce of 39% women and 61% men. This was predominantly driven by an increase in hiring within male skewed industry segments includ- ing Tech and Sports broadcasting. S1-6 Characteristics of the company’s employ ees Number of employees (head count) Gender Male 686 Female 440 Total 1,1 2 6 Country Sweden 580 Demark 188 Norway 180 United Kingdom 53 Netherlands 36 Finland 35 Spain 28 Poland 25 United States 1 Total 1,1 2 6 Contract type Female Male Total Number of employees 440 686 1,126 Number of permanent employees 422 628 1,050 Number of temporary employees 18 58 76 Number of non-guaranteed hours employees 0 0 0 Number of full-time employees 416 624 1 040 Number of part-time employees 6 4 10 Employee Turnover 2024 2023 Employee Turnover Rate [%] 23 41 Accounting principles Headcount for full-time employees and part-time employees is based on permanent employees. The most representative figure related to the employment num- bers above found in the financial reporting, is reported in Full-time Equivalent as opposed to Headcount and can be found in Note 29 Average number of employees in Notes to the consolidated financial statements on page 69. The turnover rate calculated based on how many employees left during the year (either voluntarily, due to dismissal, retirement or death in service) divided by the number employees the company had by year end. Employees who left the company after the set end-date of their temporary employment are not included in the turnover figures. Employee well-being Equal opportunities for all Long-term target Increased employee well-being index score of 78 in Employee Engagement Survey by end of 2026 (revised base-line: 74, 2024). Reach and maintain 50F/50M% gender balance in total workforce by 2026 (revised baseline: 41%F/59%M, 2023). 2024 Annual targets Employee well-being index score of 78 in Employee Engagement Survey by end of 2024 (baseline: 77, 2023). Increase female talents to reach 42F/58M% gender balance in total workforce by end of 2024 (revised baseline: 41%F/59%M, 2023). Performance Due to a different scoring system results are not direc tly comparable. Well-being index score of 74 achieved in new scoring system. Not achieved. 39%F/61%M, 2024. 20 25 Target Employee well-being index score of 76 in Employee Engagement Survey by end of 2025 (baseline: 74, 2024). Increase female talents to reach 40F/60M% gender balance in total workforce by end of 2025 (revised base- line: 41%F/59%M, 2023). Achiev ed Partially a chieved Not achie ved Own-workforce Annual & Sustainability Report 2024 109 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 110 ===== S1-7 Characteristics of non-employee workers in the c ompany’s own workforce The most common type of non-employee workers at Viaplay Group are contractors. Due to the project based nature of production work, they are most often used within the Sports and Radio organisation where they work within productions and media broadcasting. Working time of non-employee workers varies depend- ing on the type of work. 243 out of 358 non-employee workers are seasonal and only work for a few weeks a year. 2024 2023 Number of non-employees in the company’s own workforce 358 n.a. Accounting principles In 2024, the People & Culture organisation implement- ed a new process to collect and register all non-em- ployee workers in a centralised system. Reporting on the gender of the non-employee workers is not possi- ble as personal information on external workers is not something that is collected. All numbers are reported at the end of the reporting period. S1-8 Collective bargaining coverage and social dialogue At present, 59 employees or 5% of Viaplay Group’s employees are covered by collective bargaining agreements. For employees not covered by these agreements, Viaplay Group determines their working conditions and terms of employment by mirroring the benefits of collective agreements while often offering additional advantages that go beyond what is generally established through collective negotiations. All Viaplay Group employees working in Spain are covered by collective agreements due to the legal framework for collective bargaining in the country. Coverage Rate, % Collective Bargaining Coverage – Employees in EEA 1 Social Dialouge / Workplac e representation 0–19 Sweden, Denmark, Norway 20–39 40–59 60–79 80–100 Spain Sweden, Denmark, Norway 1) For countries with >50 employees. representing >10% total employ ees. S1-9 Diversity metrics Distribution of top management by gender 2024 2023 Number of women in top management 18 28 Number of men in top management 41 49 Percentage of women in top management [%] 31 36 Percentage of men in top management [%] 69 64 Distribution of employees by age 2024 2023 Number of employees under 30 years old 148 169 Number of employees 30–50 years old 776 959 Number of employees over 50 years old 202 187 Percentage of employees under 30 years old [%] 13 13 Percentage of employees 30–50 years old [%] 69 73 Percentage of employees over 50 years old [%] 18 14 Accounting principles Top Management includes employees with the titles of CEO, Executive Vice President (EVP), Senior Vice Presi- dent (SVP), and Vice President (VP). S1-10 Adequate wages Viaplay is committed to ensuring that its employees receive fair and adequate wages that reflect their con- tributions and meet both legal and ethical standards. The Group believes that adequate compensation is cru- cial for employee satisfaction, retention, and well-being. The methodologies and significant assumptions that guide its approach to determining adequate wages are outlined below. Market Comparison The Group regularly benchmarks employee compensa- tion against industry standards and local labour market conditions. This involves analysing compensation sur- veys, third-party data sources, and reports from labour and employment agencies to ensure that its wages are competitive within its industry and geographic regions. Internal Equity Analysis Viaplay Group ensures that wages are internally equi- table by analysing compensation structures across roles, departments, and levels within the company. This approach ensures that employees are paid fairly for their skills, experience, and responsibilities, while main- taining a balanced pay structure. In all markets the Group is present in it has estab- lished that all employees are paid adequate wages in-line with applicable benchmarks including 60% of the country’s median wage and 50% of the gross aver- age wage. The Group’s adequate wage-related data has been validated externally by independet third-parties. Own-workforce Annual & Sustainability Report 2024 110 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 111 ===== S1-11 Social protection All employees are covered by social protection against loss of income due to major life events, either through public programs or through benefits offered by the company. S1-13 Training and Skills Development metrics Viaplay Group manages performance and learning cul- ture primarily through a performance and development appraisal known as the Development Dialogue. This is an essential component of its talent development strategy, as it allows the Group to set clear performance expectations, identify development opportunities and support all its employees in reaching their full poten- tial. The Development Dialogue enables managers and employees to establishes short- and long-term career development goals, which are followed up on a reg- ular basis. On top of that, in 2024, Viaplay Group has introduced a performance review process assessing key talents but also identifying development areas to set its focus on next. To support specific areas or teams, learning initia- tives like team development trainings and “Hack Days” are conducted. The latter see cross-functional teams collaborating on projects of their choice to discover technology-driven solutions for various aspects of the business. These initiatives promote innovation and cre- ativity, inspiring employees to think outside the box and implement new ideas that can drive business success. Regular performance reviews 2024 2023 Total participation in performance reviews [%] 92 83 Percentage of women who participated in performance reviews [%] 97 82 Percentage of men who participated in performance reviews [%] 89 84 Average training hours 2024 2023 Average training hours per female employee 4.3 0.6 Average training hours per male employee 3.3 0.2 Average number of training hours per employee 3.7 0.5 Accounting principles Average training hours per employee is calculated using the total number of hours of training conducted by employees in each category and the total number of employees in the category. S1-14 Health and saf ety indicators Employees in the company’s own workforce 2024 2023 Fatalities as a result of work-related injuries 0 0 Fatalities as a result of work-related ill health 0 0 Recordable work-related accidents 5 1 Rate of recordable work-related accidents 3.78 n.a. Cases of recordable work-related ill health n.a. n.a. Days lost to work-related injuries and fatalities from work-related accidents and work-related ill health and fatalities from ill health 44 5 Accounting principles The rate of recordable work-related accidents is clac- ulated using the number of recordable incidents and an approximation of the total number of hours worked based on the extrapolated average annual working hours for all markets multiplied by headcount. This figure was not reported in 2023. Cases of recordable work-related ill health have not been separately tracked to date but were previously included in Absentee Rate reporting. Dedicated reporting on these cases will com- mence in 2025. S1-15 Work-life balance indicators Viaplay Group advocates for all employees, regardless of gender, to take parental leave. The Group respects all relevant national legislation relating to family-relat- ed leave and measure parental leave metrics to ensure effective follow-up and support systems are in place. 2024 2023 Percentage of employees entitled to take family-related leave [%] 100 100 Percentage of entitled employees that took family-related leave [%] 7 7 Percentage of entitled women that took family-related leave [%] 7 6 Percentage of entitled men that took family-related leave [%] 8 8 Accounting principles All types of absence are mandatory to report in our markets. Data on parental leave is collected through local time-tracking systems. Own-workforce Annual & Sustainability Report 2024 111 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 112 ===== S1-16 Remuneration metrics Gender pay gap 2024 2023 Aggregated gender pay gap [%] 14 n.a. Accounting principles The aggreated gender pay gap is the percentage difference between the gross hourly earnings of female and male employees. Average gross hourly earnings are calculated using annual working hours. Average annual base salary for men is 822 707 SEK whereas the average annual base salary for women was 708 256 SEK. The average gross hourly earnings by gender was calculated using total annual compensation divided by annual working hours of 1,850. Group Executive Team excluded from calculation. This figure was not reported in 2023. Annual total remuneration ratio 2024 2023 Annual total remuneration ratio 65:1 63:1 Accounting principles Annual total remuneration ratio is the ratio between the annual total remuneration of the highest paid individ- ual and the average annual total remuneration of all employees. S1-17 Incidents, complaints and severe human rights imp acts During the reporting period four incidents of discrim- ination were reported and acted upon. Three of these were filed through the Group’s channels for the work- force to raise concerns on the company intranet and one was reported directly to members of the People & Culture function. No reports were recorded in the third-party whistle-blowing channel or in the speak-up line. Work-related grievances, incidents and complaints 2024 2023 Total number of incidents of discrimination, including harassment 4 6 Number of complaints filed through channels for own workers to raise concerns (including grievance mechanisms) 3 2 Total amount of fines, penalties, and compen- sation for damages as a result of incidents and complaints [EUR] 0 0 Total number of severe human rights incidents connected to the company’s workforce 0 0 Own-workforce Annual & Sustainability Report 2024 112 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 113 ===== value chain are of paramount importance to Viaplay Group. Group policies work to safeguard human rights, health and safety, gender equality and labour rights for workers in the value chain by promoting responsible content production and acquisition, following up on the implementation of the Group Supplier Code of Con- duct, and other sustainability criteria across the supply chain. Viaplay Group policy commitments related to val- ue chain workers explicitly address trafficking of human beings, forced labour, and child labour in accordance with EU legislation. S2-2 Processes for engaging with value chain work ers about impacts Workers in the Group’s value chain are encouraged to raise concerns through Viaplay Group’s whistleblow- er channel, Compliance or Sustainability functions, at any time. This commitment is emphasised in Viaplay Group’s Supplier Code of Conduct. Viaplay Group takes proactive steps to engage with workers through its third-party production audit programme. Central to this programme is the dialogue it fosters with workers in the value chain via interviews, ensuring their voices are heard and any concerns raised are documented and addressed effectively with relevant suppliers. SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model At Viaplay Group safeguarding human rights, health and safety, gender equality and labour rights for work- ers in its value chain is a priority. The Group works to ensure responsible content production in its value chain through following up on the implementation of the Sup- plier Code of Conduct and conducting robust human rights due diligence across the value chain. Additionally, the Group works to ensure equal opportunities for all in its industry through monitoring and tracking gender representation in its creative value-chain. S2-1 Policies related to value chain workers Viaplay Group is committed to ensuring that workers in its value chain have fair and ethical workplaces and are treated with dignity and respect. The Group’s Supplier Code of Conduct, Sustainability Policy, Human Rights Policy and Work Environment Policy define its approach to managing impacts, mitigating potential risks, and acting on its commitments. As a primary business activ- ity, content production and workers in the associated Buying & creating content Packaging & marketing Content distribution Consumer experience Impacts 3 421 Risks & Opportunites BA B 1. Advancing diversity, equality, and inclusion in workforce and via con tent. 2. Job creation an d engagement on standards for decent work, human and workers’ rights across the value chain. 3. Pot ential heath and safety risks and impact on human rights for workers in the value chain. 4. Pot ential incidents relating to information protection and privacy. A. Pot ential for reaching new demographics through diverse and inclusive content. B. Pot ential financial losses associated with reputational impacts from human rights related incidents in the value chain. – – * * + + € Actual Potential + Positive – Negative € Opportunity * Risk Workers in the value chain SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model Annual & Sustainability Report 2024 113 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 114 ===== Workers in the value chain S2-3 Processes to remediate negative impacts and ch annels for value chain workers to raise concerns Whistleblower channel and Sustainability Production Principles Information on the Group whistleblower channel, as well as a QR code providing easy access to it, is shared with all workers engaged in any Viaplay Group produc- tion via a ‘Sustainable Production Principles’ memo. This outlines principles for productions, which establish what an acceptable working environment should be in a production and how the Group intends people working on productions to be treated and to treat each other. In each production, the contents of the memo are discussed, and Viaplay Group provides information about its whistle-blower service to all production staff, both at start-up meetings and during set visits to ensure that everyone knows what to do and who to contact in the event of any issues. Additionally, informa- tion and access to this whistle-blower channel can be found on sets and in relevant production common areas via large-format posters. This grievance mechanism is designed to provide workers in the value chain with a safe and structured process to raise concerns related to workplace issues such as harassment, discrimination, unfair treatment, safety hazards or any breaches of the supplier code of conduct. It is open to all workers and sub-contractors. The Group additionally encourages direct communi- cation with Viaplay Representative involved in produc- tions. S2-4 Taking action on material impacts on value ch ain workers, and approaches to mitigating material risks and pursuing material opportunities related to value chain workers, and effectiveness of those actions Screenings and third-party audit programme Viaplay Group annually screens all planned produc- tions, based upon an assortment of criteria, to identify productions that may have a higher risk profile, and then conducts additional screening of the highest risk productions during the year through on-site audits. Viaplay Group’s third-party audit programme helps us to have oversight and ensure that policies and proce- dures are implemented and followed. At the same time, it enables us to identify best practices and systematical- ly to improve processes involving suppliers. A pre-de- termined number of audits are conducted each year depending on the initial screening. The audits cover requirements set out in the Supplier Code of Conduct and are conducted by a third-party auditor in coop- eration with the Viaplay Group Sustainability team. If required, a corrective action plan is established, agreed upon and followed up with the supplier concerned. In the event of major non-conformities, a follow-up audit is conducted. Additionally, Viaplay Group initiated an extended human rights impact assessment of value chain to strengthen the Group’s Human Rights Due Diligence process outside of the due-diligence processes con- ducted in the production value chain. Equal Opportunities and treatment for all Viaplay Group is committed to promoting equal gender representation in its creative value chain and to ensuring equal opportunities for all in the industry in which it oper- ates. Viaplay Group has implemented several initiatives to support this, includin g the tracking of gender balance of key roles in its creative value chain as well as integrating gender equality targets into its Sustainable Production Guide, a system which establishes actions suppliers can take when planning and producting content. S2-5 Targets related to managing material negative impacts, advancing positive impacts, and man aging material risks and opportunities Working conditons Equal opportunites and treatment for all Ambitions and long-term targets Ensure ethical behavior, human rights and well-being in all Viaplay Group’s commissioned content produc- tions by strengthened processes, trainings and audit programme. Reach and maintain 50F/50M% gender balance in Viaplay Group’s production value chain by 2026 (baseline 47F/53M%, 2021). 2024 Annual targets Conduct sustainability screening of all Viaplay produc- tions including sports, and onsite audits of all identi- fied high-risk productions by end of 2024. Conduct extended human rights impact assessment of value chain to strengthen the Group’s Human Rights Due Diligence process by end of 2024. Maintain a 50F/50M% gender balance in the creative value chain in all Viaplay Group’s commis- sioned content productions by end of 2024. Performance Achieved. Conducted sustainability screenings of all planned pr oductions and audits of identified high-risk productions. Partially achieved. Human Rights impact assessment under taken but not completed by end of reporting period. Achieved. 49F/51M% gender balance in the creativ e value chain. 2025 Annual targets Conduct sustainability screening of all Viaplay productions including sports, and onsite audits of all identified high-risk productions by end of 2025. Maintain a 50F/50M% gender balance in the creative value chain in all Viaplay Group’s commis- sioned content productions by end of 2025. Achiev ed Partially a chieved Not achie ved Annual & Sustainability Report 2024 114 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 115 ===== Group works proa ctively to make content accessible to as many people as possible. The Group’s Editorial Compliance Pack specifies its responsibilities to ensure accessibility on its platforms in-line with relevant reg- ulatory requirements that exist in markets in which it operates. To manage its impact and promote content accessi- bility, Viaplay Group aims to implement subtitling, sign language, audio description and spoken text across all relevant devices wherever possible. Accessibility is jointly managed by the Group’s Content Compliance, Programme Planning, Content and Sustainability teams. Content compliance and protection of children Viaplay Group has a responsibility in shaping the viewing experience of children and young adults. Given the increase in media literacy and exposure among chil- dren, Viaplay Group aims to provide a safe environment on its platforms and ensure that parents can effective- ly moderate the content their children view. The Group recognises its ability to contribute to potential negative impacts on children through its streaming platform, stemming from the portrayal of graphic violence or other dangerous material that could negatively impact their well-being. Conversely, Viaplay Group also strives to influence the development of children in a positive way by offering educational SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model Viaplay Group’s approach to managing material impacts, risks and opportunities related to customers and end-users of its services aims to increase social inclusion through content accessibility, ensure the protection of children through content compliance, as well as safeguard consumers’ right to privacy through protection of personal data. S4-1 Policies related to consumers and end-us ers Social inclusion of viewers Viaplay Group recognises that content accessibility plays a vital role in ensuring that everyone, regardless of their abilities or background, can enjoy what its plat- forms have to offer. The Group recognises its ability to positively influence the social inclusion of viewers by prioritising accessibility on its platforms. Conversely, if the Group does not excel in its efforts, it risks con- tributing to negative impacts on the social inclusion of its viewers. It is therefore of high importance that the SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model Buying & creating content Packaging & marketing Content distribution Consumer experience Impacts 21 3 421 Risks & Opportunites BA 1. Promotion of climate change mitigation and adaptation via con- ten t. 2. Advan cing diversity, equality, and inclusion in workforce and via content. 3. Pot ential incidents relating to protection of children and social inclusion of customers / end-user s. 4. Pot ential incidents relating to information protection and privacy. A. Pot ential for reaching new demographics through diverse and inclusive content. B. Pot ential financial losses from fines related to data privacy incidents. * + ++ + € Actual Potential + Positive – Negative € Opportunity * Risk Customers / End-users – – Annual & Sustainability Report 2024 115 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 116 ===== content on themes such as mathematics and chemistry. Group Child Protection Guidelines guide it in how to protect children from sensitive content and safeguard their well-being. Whenever Viaplay Group work involves the presence of minors, for example child actors in productions, Viaplay Group ensures that there are clear guidelines for those in charge of their welfare. These commitments are emphasised in the Child Protection Guidelines. Information-related impacts and data privacy The Group’s Data Protection Policy ensures lawful pro- cessing of personal data of consumers and end-users to safeguar d their data protection and privacy rights. The policy establishes uniform data protection standards in compliance with the applicable local laws. The policy applies to all personal data processed by Viaplay Group across the value chain. It covers data from consumers and end-users in all operating geographies. Exclusions are limited to anonymised information, i.e., information that cannot be used to identify a living individual in any way. During 2024, the policy was updated to include an obligation to perform enhanced due diligence of all third parties contracted by Viaplay Group that process personal data of consumers and end-users. S4-2 Processes for engaging with consumers and en d-users about impacts Viaplay Group engages with consumers and end-users directly through its customer support channels, as well as through credible proxies such as national consum- er protection bodies in relation to matters related to both content compliance as well as data protection. A dedicated customer service function has operational responsibility for direct engagement with consumers and end-users of Viaplay Group services. This team has been trained in how best to facilitate customer relations and to receive feedback related to impacts on consumers and end-users. This team is also responsible for handling direct communication and engagement with customer protection authorities, not related to media specific matters, as a credible proxy for con- sumers and end users in all markets. Additionally, this team ensures that feedback from customers related to impacts is directed to relevant decision makers within Viaplay Group. Customer engagement relating to data privacy and the handling of consumer data is facilitated through Integritetsskyddsmyndigheten, the Data Pro- tection Authority in Sweden, and Viaplay Groups Data Privacy team has operational responsibility for handling engagement with these proxies. Customer engagement relating to content compliance is facilitated through on-going communication with Mediemyndigheten and Medieombudsmannen, the customer protection author- ities in Sweden relating to Radio and TV. S4-3 Processes to remediate negative impacts and ch annels for consumers to raise concerns Viaplay Group’s approach to remediating material negative impact on consumers or end-users consists of acknowledging the issue and conducting investigation to assess the scope and cause of the impact, followed by potential engagement with affected consumers and end-users to understand their concerns and needs. Actions such as product recalls, service adjustments, or financial compensation can be implemented to address the impact. Insights from the issue are used to improve technical systems, content review processes, or data security processes to prevent recurrence. Viaplay Group provides multiple channels for con- sumers and end-users to raise concerns or express needs, including dedicated email support, customer support hotline, and online help centre. All channels are established by Viaplay Group and are designed to ensure timely responses and effective resolution of user concerns. Consumers and end-users can raise concerns via platforms provided by the specific company or busi- ness unit responsible for the impact, ensuring targeted issue resolution. Compliance-related issues and data protection concerns are addressed at the Group level. Viaplay Group tracks and monitors issues raised through its communication channels and ensures their effectiveness through the following processes: • Issue trackin g system. All concerns are logged in a centralised system and tracked from submission to resolution. • Regular m onitoring. Periodic reviews for response times are conducted. • Acc essibility and awareness. Channels are publicised and accessible to all stakeholders. • Contin uous learning. Insights from issues are ana- lysed to identify trends, improve processes, and prevent future impacts. Every concern raised by consumers and end-users on suspected violations of law or Viaplay Group’s Code of Conduct is handled with confidentiality and strict adherence to the applicable data protection rules. S4-4 Taking action on material impacts on consum ers and end-users, and approaches to mitigating material risks and pursuing material opportunities related to consumers and end- users, and effectiveness of those actions Social inclusion of viewers Viaplay Group works to ensure it is employing the latest technologies, selecting the most interesting and valuable content, and monitoring feedback from its viewers on the standard of its offering. To this end, the Group selects the most popular programmes for accessibility uplift so that all viewers can experience the best of Viaplay, and continuously aims to increase the catalogue of content available on the platform with accessibility options. Currently, the Group provides the following accessibility options across its TV and stream- ing services: • Subtitlin g: All pre-recorded content newly published in a local language is provided with subtitles wherev- er they are available. • Audio des cription: This is offered on a variety of con- tent in Sweden and Denmark on Group TV channels. The development work is ongoing, and the Group anticipates making this available in 2025 on the Viaplay streaming service. Customers / End-users Annual & Sustainability Report 2024 116 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 117 ===== • Sign language: All programmes with sign language bro adcast on Group TV channels are also available on Viaplay with sign language if the Group has the streaming rights to these programmes; in addition, selected popular series are shown with sign language interpretation. Viaplay Group tracks the progress of its initiatives by conducting annual assessments to measure the accessibility of its content offerings for viewers. During the reporting period, the Group piloted the use of AI subtitling on local language content. The Group aims to optimise the use of AI services to increase accessibility of its content offerings by the end of 2026. Content compliance and protection of children Viaplay Group has a dedicated Content Compliance team who implement content compliance requirements across its markets in accordance with relevant national regulations applicable to its programmes, sponsorships, commercials and trailers. Additionally, the team drives compliance through dedicated briefings on potential issues prior to productions, and through updating and maintaining a dedicated compliance handbook and training of all relevant staff in principles essential to their work. The Content Compliance team also reviews all programmes prior to inclusion on any of its services to ensure everything is thoroughly vetted. Viaplay Group protects younger viewers through parental controls, such as PIN locks, which help keep children safe from unsuitable materials on Viaplay streaming platform. The Group also ensures that all material is appropriately scheduled on it’s TV services. Age rating information is provided for all titles along with further information in plot summaries to help parents to make informed decisions on the content they allow their children to view. In addition, parents can create dedicat- ed child profiles that filter out unsuitable content. The child profile s also ensure that children can only access age-appropriate titles, thereby protecting them from unsuitable content. Information-related impacts and data privacy During 2024, Viaplay Group conducted periodic inter- nal data protection audit to evaluate the performance of risk mitigation actions. Based on the audit report, the Group implemented advanced bot detection tool to protect consumer data and mitigate privacy-related risks. Planned actions include establishing automated processes for consumers and end-users to exercise their data protection rights. Expected outcomes of the planned actions include: S4-5 Targets related to managing material negative impacts, advancing positive impacts, and man aging material risks and opportunities Social inclusion Information-related impacts Long-term targets Enhance content accessibility by providing subtitles for 65% and audio description, sign language, and spoken text for 10% of content subject to national accessibility requirements across all markets by the end of 2026. Achieve a 40% reduction in data privacy incidents by the end of 2026 by enhancing customer privacy and facilitating the exercise of privacy rights. (Reference year: 2024). 2024 Annual targets Pilot AI subtitling on local language content by end of 2024. Continuous improvement and development of incident response processes to protect customer data. Performance Achieved. AI subtitlin g was successfully piloted. Achieved. Adv anced bot detection tool deployed. 2025 Annual targets Implement AI solution to ensure that 60% of live pro- gramming, subject to national accessibility require- ments, includes subtitles by the end of 2025. Achieve a 30% decrease in response time for handling privacy rights request from 2024 levels by implement- ing automated systems by the end of 2025. Achiev ed Partially a chieved Not achie ved Customers / End-users S4-5 Entity specific metrics relating to content complian ce Incidents of non-compliance concerning marketing communications, product and service information and labelling - TV , Radio & Streaming 2024 2023 Marketing communications – advertising, promotion and sponsorship Resulting in a fine or penalty 0 3 Resulting in a warning 0 0 Relating to voluntary codes 0 0 Relating to minors 1 0 Product and service information and labelling Resulting in a fine or penalty 0 0 Resulting in a warning 0 0 Relating to voluntary codes 0 0 Relating to minors 0 1 Total number of incidents 1 4 Still pending at the end of reporting period 0 0 Accounting Principles All Viaplay Group’s Swedish-licensed TV channels, Norwegian and Swedish radio stations and streaming services are included in these figures. ‘Still pending’ means that the complaint had yet to be ruled upon. • Increas ed Efficiency. Consumers and end-users will experience faster response times when exercising their data protection rights, such as access or dele- tion requests. • Enhanc ed User Experience. A user-friendly interface will simplify the process, making it more accessible for all stakeholders. • Stron ger Trust. Transparency and responsiveness in addressing data rights requests will strengthen consumer confidence in Viaplay Group. Completion timeframe of data protection rights auto- mation is planned by Q2 2025. No severe human rights issues or incidents connected to the Viaplay Group’s customers or end-users have been reported during the reporting period. Annual & Sustainability Report 2024 117 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 118 ===== Business conduct conditions, asset protection, anti-corruption practices, conflicts of interest, fair competition, data protection and much more. It is a practical guide to how the Group does business, and it helps the workforce navigate ethi- cal and legal challenges they may face at work. Additionally, the Viaplay Group supports its corpo- rate culture through core values embedded in leader- ship behaviour and day-to-day operations. During the reporting period the Group launched new values aimed at ensuring a performance-based culture is in place across the Group. To achieve this the Group held both leadership workshops as well as values workshops with employees during the reporting period. In 2023, Viaplay Group implemented a new man- datory Code of Conduct E-Learning Programme for all employees. All employees undergo this mandatory training every two years, while new joiners complete it as part of their onboarding process within their first week of employment. Corruption and bribery Corruption and bribery are identified as one of Viaplay Group’s operational risk areas, and its Ethics and Compliance Programme is in place to mitigate this risk. The Programme provides a systematic way to detect and prevent corruption and violations of anti-corrup- tion laws. Furthermore, the Group’s Anti-Bribery and SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model Viaplay Group aims to foster an open, inclusive and engaging culture that inspires employees and audi- ences, and creates long-term business value. Group policies support its commitment to conducting busi- ness responsibly and with integrity and extend these expectations to its suppliers and business partners. As a media organisation, the Group stands by the principles of freedom of expression, editorial independence and responsible content. G1-1 Business c onduct policies and corporate culture Corporate Culture Viaplay Group is committed to conducting business responsibly and with integrity, while working to ensure that its suppliers and partners do the same. Viaplay Group’s Code of Conduct describes its responsibilities to customers, business partners, shareholders and each other. It sets out Viaplay Group’s guiding principles and values, and its position on topics such as fair working Buying & creating content Packaging & marketing Content distribution Consumer experience Impacts 21 21 21 Risks & Opportunites A A B 1. Engagement on business conduct, compliance, anti-corrup- tion, and o ther sustainability topics. 2. Pot ential incidents related to compliance and business ethics. A. Pot ential financial losses from fines associated with various business conduct risks. B. Pot ential financial losses associated with reputational impacts from business conduct incidents. – – – * * * + + + Actual Potential + Positive – Negative * Risk SBM-3 Material imp acts, risks and opportunities and their interaction with strategy and business model Annual & Sustainability Report 2024 118 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 119 ===== Corruption Policy is a robust framework that helps to prevent any type of corruption within the organisation. Viaplay Group strictly adheres to the provisions that prohibit bribery of both foreign and domestic officials, as outlined in the Swedish Penal Code (1962:700), the US Foreign Corrupt Practices Act and the UK Bribery Act. Viaplay Group has a strict policy against any kind of bribery and corruption. It prohibits facilitation payments and takes this principle a step further by not allowing the giving of anything valuable to public officials. Viaplay Group’s Business Integrity Screening (BIS) process thoroughly evaluates potential corrup- tion risks associated with the third parties with which it collaborates. This ensures that the Group steers clear of transactions that go against its commitment to ethical business practices. Stakeholders working in operations and supply chain management are at risk of attempts at bribery or kickbacks to influence decisions due to their involvement in negotiating contract, managing supplier relationships, and purchasing goods/services. Whistleblowing Viaplay Group’s speak-up culture is critical to pro- moting and maintaining an ethical work environment and business practices. Therefore, the Group strives to ensure that everyone at, or operating on behalf of it, is heard. Group employees, including work-related third parties such as suppliers, can in good faith report concerns or potential violations of its Code of Conduct and/or applicable laws and regulations anonymously, and without the risk of retaliation. In turn, the Group ensures a proper investigation and act when needed. In 2022, the Group updated its whistle-blower procedure, and in 2023 its new third-party whistle-blower function, and established procedures aligned with the EU Whis- tleblowing Directive, were in place. G1-2 Management of relationships with suppliers Viaplay Group adopts a comprehensive approach to managing supplier relationships, focusing on minimising risks and promoting lawful and ethical business con- duct. Viaplay Group’s Supplier and Business Partner Code of Conduct is central to developing and maintain- ing positive business relationships with suppliers. This Code of Conduct is incorporated into supplier contracts and stipulates requirements relating to human rights, labour rights, environment, anti-corruption and bribery standards, and data protection practices. Viaplay Group has implemented a centralised due diligence process to screen, evaluate, and classify third parties (suppliers and business partners) based on their risk profile, taking into account factors such as contract value, product/service type, and operational location. Third parties that reach certain risk thresholds undergo a business integrity screening, where their compliance with relevant laws and regulations, including but not limited to sanctions, bribery, corruption, working condi- tions, data protection and privacy, is evaluated. Viaplay Group integrates social and environmental criteria into its supplier selection process as follows: 1. Screening for compliance. Suppliers are required to c omply with applicable human rights standards, labour laws, and environmental regulations. 2. Evalua tion criteria. Social criteria include fair labour practices, workplace safety, and diversity policies. Environmental criteria focus on suppliers’ commit- ment to climate change mitigation efforts. 3. Due diligence. Viapla y Group conducts third party audits and reviews documentation to verify compli- ance with social and environmental standards. 4. Weightin g in selection process. These criteria are weighted alongside cost, quality, and delivery reli- ability during supplier evaluation. G1-3 Prevention and detection of corruption or bribery Viaplay Group’s Ethics and Compliance Programme is in place to mitigate the risk of corruption and bribery. The programme provides a systematic way to detect and prevent corruption and violations of anti-corruption laws, including: 1. A strict polic y against any kind of bribery and corrup- tion. The Group prohibits facilitation payments and take this principle a step further by not allowing the giving of anything valuable to public officials. 2. Existing an d new significant third-party relation- ships are subject to the Group’s Business Integrity Screening (BIS) process that is intended to ensure that it steers clear of transactions that go against its commitment to ethical business practices. 3. Employee s are trained on anti-bribery and corruption through regular e-learning, coupled with additional training sessions where necessary. 4. Employee s can report suspicions or knowledge of bribery and/or corruption anonymously through the Whistleblower Speak Up line without the risk of retaliation. 5. Viaplay Group ’s Internal Audit performs internal control to ensure that the business is conducted in a way that aligns with Viaplay Group’s Governance Framework, part of which is the Anti-bribery and Corruption Policy. Viaplay Group ensures that investigators or the inves- tigating committee are independent of the chain of management involved in investigating allegations or incidents of corruption and bribery reported through the dedicated Whistleblowing channels. Investigations are primarily conducted by the Group’s Head of Com- pliance who reports directly to Viaplay Group’s Board of Directors. This structure eliminates potential conflicts of interest and ensures objectivity in handling the investi- gation. In cases where the concerns raised are found to be valid by the investigator, the investigator compiles a detailed report summarising findings, evidence, and conclusions of the investigation. The report includes recommendations for corrective actions, policy chang- Business Conduct Annual & Sustainability Report 2024 119 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 120 ===== es, or preventive measures to address identified issues. Then, the following actions may be taken: • ref erral of the matter to the Chairman of Viaplay Group’s Audit Committee; or • ref erral of the matter to Viaplay Group’s Board of Directors; or • ref erral of the matter to the appropriate external regulatory body; and/or • ref erral of the matter to the police. Corruption and bribery policies Communication of corruption and bribery related poli- cies occurs via: • policy dissemin ation through multiple channels, including the company website and intranet portal. • manda tory training and awareness programs, where regular training sessions are conducted for employ- ees to ensure they understand the policies and their implications at least every second year. • onboardin g processes, ensuring new hires receive comprehensive information at time of concluding employment contract and as part of the onboarding training. Anti-corruption and bribery training Viaplay Group’s Code of Conduct training, which all employees and contractors employed by the group are required to complete at least every two years, includes a module on anti-corruption and bribery. The module covers topics including: • Definitions of corruption and what constitutes a bribe. • How an employee should act in the event a bribe is solicit ed. • Channels t o report potential incidents All at-risk functions are covered by the training pro- gramme. During the reporting period, an additional targeted training for employees in high-risk positions was completed by 78% of employees in such positions. Members of the Group Executive Team also complete the training at least every two years. The Board of Directors are not included in the training program. G1-4 Confirmed incidents of corruption or bribery Number of convictions of violation of anti-corruption and anti-bribery laws: 0 Amount of fines for violation of anti-corruption and anti-bribery laws [SEK]: 0 No actions have been taken to address breaches, as no substantiated breaches occurred. G1-6 Payment Practices Viaplay processes invoice payments based on the due date specified on the vendor invoice. The Group col- laborates with a variety of SMEs, including contractors and freelancers (such as commentators, studio person- nel, radio hosts), restaurants and catering companies, and event companies. Contractors and freelancers are either paid according to the due date on their invoic- es or processed as urgent payments to ensure timely compensation. In line with the Group’s Indirect Purchasing Directive, it aims to engage with vendors who offer at least 30-day payment terms whenever possible. However, the Group still adheres to the due date on the invoice, even if the payment terms are shorter than 30 days. Business Conduct Annual & Sustainability Report 2024 120 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 121 ===== Theme Recommend disclosures Disclosure reference Page Governance a) Describe th e board’s oversight of climate-related risks and opportunities GOV-1, GOV-2, IRO-1 88, 89, 93 b) Describe m anagement’s role in assessing and managing climate-related risks and opportunities GOV-2. IRO-1 89, 93 Strategy a) Describe th e climate-related risks and opportunities the organisation has identified over the short, medium, and long term IRO-1 93 b) Describe th e impact of climate-related risks and opportunities on the organisation’s businesses, strategy, and financial planning SBM-3 92 c) Describe th e resilience of the organisation’s strategy, taking into consideration different climate related scenarios, including a 2 °C or lower scenario SBM-3, IRO-1 92, 93 Risk Management a) Describe th e organisation’s processes for identifying and assessing climate-related risks IRO-1, E1-9 93, 105 b) Describe th e organisation’s processes for managing climate-related risks E1-1, E1-2, E1-3 101, 102, 103 c) Describe h ow processes for identifying, assessing, and managing climate-related risks are integrated into the organisa- tion’s overall risk management SBM-3 102 Metrics and targets a) Disclose th e metrics used by the organisation to assess climate-related risks and opportunities in line with its strategy and risk management process E1-1, E1-4, E1-5 101, 104 b) Disclose s cope 1, scope 2, and, if appropriate, scope 3 green-house gas (GHG) emissions and the related risks E1-6 105 c) Describe th e targets used by the organisation to manage climate-related risks and opportunities and performance against targets E1-4 104 Alignment with TCFD recommendations Annual & Sustainability Report 2024 121 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 122 ===== GRI-index GRI Standard Content Indicator Location Comments, omissions & restatements GRI 2: General Disclosures 2021 Organisation and its reporting practices 2-1 Organisational details About Viaplay Group, Directors’ report 4, 6, 14 2-2 Entities included in the organization’s sustainability reporting Note 14 Entities included in sustainability reporting are the same as those included in financial reporting, BP-1 55, 88 2-3 Reporting period, frequency and contact point About Viaplay Group, Contact 2, 4, 6, 136 2-4 Restatements of information GRI Index (Omissions & restatements) 122–125 2-5 External assurance Independent assurance statement 126 (Incomplete) No reporting on policy related to external assurance. Activities and workers 2-6 Activities, value chain, and other business relationships Our Strategy 9–10 2-7 Employees S1-6 109 2-8 Workers who are not employees S1-7 110 (Incomplete) In 2024, no significant part of the Group’s work was performed by non-employees. Governance 2-9 Governance structure and composition Governance and responsibility, GOV-1 27–30, 88 (Incomplete) The number of other significant positions and commitments held by each member, and the nature of the commitments not included. 2-10 Nomination and selection of the highest governance body Governance and responsibility (The Nomination Committee) 23 2-11 Chair of the highest governance body Governance and responsibility (The Board of Directors) 23, 27 2-12 Role of the highest governance body in overseeing the management of impacts GOV-1, GOV-2 88–89 This index provides a reference list of disclosures with referen- ce to GRI Standards and refers to the locations where they can be found in the Annual & Sustainability Report. Data Boundaries: Unless otherwise stated, the Group’s conso- lidated performance figures expressed in this report relate to the par ent company, Viaplay Group AB, and all the companies which the Group holds over 50% of the voting rights directly or indirectly. Date of most recent report: 27 March 2024. Changes from most recent report: 2-28, 302-3 and 403-5 excluded from this years reporting. Statement of use: Viaplay Group AB has reported in accordan- ce with the GRI Standards for the period 1 January 2024– 31 December 2024. Annual & Sustainability Report 2024 122 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 123 ===== GRI Standard Content Indicator Location Comments, omissions & restatements 2-13 Delegation of responsibility for managing impacts GOV-1, GOV-2, G1-3 88–89, 119–120 2-14 Role of the highest governance body in sustainability reporting GOV-5, IRO-1 90, 93 2-15 Conflicts of interest Governance and responsibility, G1-1 22–26, 118-119 (Incomplete) Information on whether conflicts of interest are communicated to stakeholders not included in reporting. 2-16 Communication of critical concerns Governance and responsibility, GOV-2, G1-1, G1-3 22–26, 89, 118, 119 2-17 Collective knowledge of the highest governance body Governance and responsibility (The Board of Directors), GOV-1 27, 28, 88 2-18 Evaluation of the performance of the highest governance body Governance and responsibility (Evaluation of the Board of Directors and the Chief Executive Officer) 24 2-19 Remuneration policies Note 7, GOV-3 43, 89 2-20 Process to determine remuneration Governance and responsibility, Note 7, Remuneration report 24, 43, 46, 127 2-21 Annual total compensation ratio S1-16, Remuneration report 112, 127 (Comment) ESRS standards used, reporting on measure in relation to the mean instead of median wage as required by the GRI standard. Strategy, policies and practices 2-22 Statement on sustainable development strategy CEO Statement 7–8 2-23 Policy commitments GOV-4, E1-2, S1-1, S2-1, S4-1, G1-1 89, 102, 106, 113, 115, 118 (Comment) All policies can be found on www.viaplaygroup.com. 2-24 Embedding policy commitments GOV-2, S1-4, S2-4, S4-4, G1-1 89, 108, 114, 116–117, 118 2-25 Processes to remediate negative impacts S1-1, S1-3, S2-3, S4-1, S4-3, S4-4 106–108, 114, 115–117 (Incomplete) Viaplay Group is developing its grievance processes and is currently not reporting on d. and e. 2-26 Mechanisms for seeking advice and raising concerns S1-1, S2-3, S4-3, G1-1, G1-3 106, 114, 116, 118–119 2-27 Compliance with laws and regulations SMB-3, S2-4, S1-17, G1-4 112, 117, 120 2-28 Membership associations Omitted Stakeholder engagement 2-29 Approach to stakeholder engagement SMB-2, S1-1, S1-2, S2-1. S2-2, S4-1, S4-2 91, 106–108, 113–114, 115 2-30 Collective bargaining agreements S1-8 110 Annual & Sustainability Report 2024 123 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 124 ===== GRI Standard Content Indicator Location in Sustainability Statement Comments, omissions & restatements GRI 3: Material Topics 2021 3-1 Process to determine material topics BP-1, IRO-1 88, 93 3-2 List of material topics SBM-3 92–93 Anti-corruption 2017 3-3 Management of material topics SBM-3, G1-1, G1-3 118–120 205-2 Communication and training about anti-corruption policies and pr ocedures G1-3 119–120 (Incomplete) Viaplay Group only discloses % of employees who were trained. 205-3 Confirmed incidents of corruption and actions taken G1-4 120 Customer Privacy 2016 3-3 Management of material topics S4-1, S4-2, S4-4 115–117 418-1 Substantiated complaints concerning breaches of custom er privacy and losses of customer data S4-3, S4-4 116–117 (Incomplete) Viaplay Group does not disclosue total number of identified leaks, thefts, or losses of customer data. Diversity and equal opportunity 2016 3-3 Management of material topics SBM-3 106 405-1 Diversity of governance bodies and employees GOV-1, S1-6, S1-9 88, 109–110 (Incomplete) ESRS standards, reporting does not include percentage breakdown by category and gender for goverance bodies employees; or age breakdown information for goverance bodies. 405-2 Ratio of basic salary and remuneration of women to men S1-16 112 (Incomplete) ESRS standards, reporting does not include breakdown by category and significant locations of operations, or defintion of signficant locations of operations. Emissions 2016 3-3 Management of material topics SBM-3, E1-2, E1-3, E1-4, E1-7 102–105 (Comment) No emissions to report from biogenic sources across all scopes, base year of 2019 was first full year of Group emissions reporting. 305-1 Direct (Scope 1) GHG emissions E1-4, E1-6 104, 105 305-2 Energy indirect (Scope 2) GHG emissions E1-4, E1-6 104, 105 305-3 Other indirect (Scope 3) GHG emissions E1-4, E1-6 104, 105 Employment 2016 3-3 Management of material topics S1-1, S1-2, S1-4, S2-1 106–108, 113 401-1 New employee hires and employee turnover S1-6 109 (Incomplete) ESRS standards, reporting does not include number and share of new hires by age, gender and region; and number of leavers and breakdown by age, gender and region. 401-3 Parental leave S1-15 111 (Incomplete) ESRS standards, reporting does not include number of employees who took leave, returned from leave, or where still employed after 12 months of returning by gender, or ratios. Annual & Sustainability Report 2024 124 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 125 ===== GRI Standard Content Indicator Location in Sustainability Statement Comments, omissions & restatements Energy 2016 3-3 Management of material topic SBM-3, E1-2, E1-3, E1-4 102–104 302-1 Energy consumption within the organisation E1-5 104 (Incomplete) No reporting on standards, methodologies, assumptions, and/or calculation tools used or source of the conversion factors used. Reporting only includes energy from purchased electricity Marketing and labelling 2016 3-3 Management of material topic S4-1, S4-2, S4-4 115–117 417-2 Incidents of non-compliance concerning product and service information and labelling S4-5 117 417-3 Incidents of non-compliance concerning marketing commu- nications S4-5 117 Non-discrimination 2016 3-3 Management of material topic S1-1, S1-2 106–108 406-1 Incidents of discrimination and corrective actions taken S1-17 112 (Incomplete) No reporting on status of the incidents and actions taken. Occupational health and safety 2018 3-3 Management of material topic S1-1, S1-2, S1-4, S2-1, S2-2, S2-5 106–108, 113–114 403-2 Hazard identification, risk assessment, and incident investiga- tion S1-2, S1-3 107–108 403-3 Occupational health services S1-1 106–107 403-4 Worker participation, consultation, and communication on occupational health and safety S1-2, S1-3 107–108 403-6 Promotion of worker health S1-11 111 403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships S2-4 114 403-9 Work-related injuries S1-14 111 (Incomplete) ESRS standards, no reporting on: high-consequence work-related injuries, types of injury, number of hours worked for employees; disclsoures related to workers who are not employed; use of the hierarchy of controls in minimising risks posed by hazards. Training and education 2016 3-3 Management of material topic S1-1, S1-2 106–108 404-1 Average hours of training per year per employee S1-13 111 (Incomplete) ESRS standards, no breakdown by category provided for this measure. 404-3 Percentage of employees receiving regular performance and career development reviews S1-13 111 (Incomplete) ESRS standards, no breakdown by category provided for this measure. Annual & Sustainability Report 2024 125 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 126 ===== To Viaplay Group AB (publ), Corp� Id� 559124-6847 Introduction We have been engaged by the Board of Directors and the Chief Executive Officer of Viaplay Group AB (publ) to undertake a limited assurance engagement of Viaplay Group AB (publ) Sustainability Report for the financial year 2024. Viaplay Group AB (publ) has defined the scope of the Sustainability Report that is also the Statutory Sustainability Report on page 2. Responsibilities of the Board of Directors and the Chief Executive Officer The Board of Directors and the Chief Executive Officer are responsible for the preparation of the Sustainability Statement including the Statutory Sustainability Report in accordance with applicable criteria and the Annual Accounts Act in accordance with the older wording that applied before 1 July 2024. The criteria are defined on pages 122-125 in the Sustainability Report and are part of the Sustainability Reporting Guidelines published by GRI (The Global Reporting Initiative), that are appli- cable to the Sustainability Statement, as well as the accounting and calculation principles that the Company has developed. This responsibility also includes the internal control relevant to the preparation of a Sus- tainability Statement that is free from material misstate- ments, whether due to fraud or error. Auditor’s responsibility Our responsibility is to express a conclusion on the Sustainability Statement based on the limited assur- ance procedures we have performed and to express an opinion regarding the Statutory Sustainability Report. Our responsibility is limited to the historical information reported and thus does not include future-oriented information. We conducted our limited assurance engagement in accordance with ISAE 3000 (Revised) Assurance engagements other than audits or reviews of financial information. A limited assurance engagement consists of making inquiries, primarily of persons responsible for the preparation of the Sustainability Statement and applying analytical and other limited assurance proce- dures. Our examination regarding the Statutory Sustain- ability Report has been conducted in accordance with FAR’s auditing standard RevR12 The auditor’s opinion regarding the Statutory Sustainability Report. A limited assurance engagement and an examination according to RevR 12 is different and substantially less in scope than an audit conducted in accordance with Interna- tional Standards on Auditing and generally accepted auditing standards in Sweden. The firm applies International Standard on Quality Man- agement 1, which requires the firm to design, imple- ment and operate a system of quality management including policies or procedures regarding compliance with ethical requirements, professional standards and applicable legal and regulatory requirements. We are independent of Viaplay Group AB (publ) in accordance with professional ethics for accountants in Sweden and have otherwise fulfilled our ethical responsibilities in accordance with these requirements. The limited assurance procedures performed and the examination according to RevR 12 do not enable us to obtain assurance that we would become aware of all significant matters that might be identified in an audit. The conclusion based on a limited assurance engage- ment and an examination according to RevR 12 does not provide the same level of assurance as a conclusion based on an audit. Our procedures are based on the criteria defined by the Board of Directors as described above. We consider these criteria suitable for the preparation of the Sus- tainability Statement. We believe that the evidence obtained is sufficient and appropriate to provide a basis for our conclusions below. Conclusions Based on the limited assurance procedures performed, nothing has come to our attention that causes us to believe that the Sustainability Statement is not pre- pared, in all material respects, in accordance with the criteria defined by the Board of Directors. A Statutory Sustainability Report has been prepared. Stockholm, March 26, 2025 KPMG AB Tomas G erhardsson AUTHORIZED PUBLIC ACCOUNTANT Torbjörn Westman EXPERT MEMBER OF FAR Auditor’s Limited Assurance Report on Viaplay Group AB (publ)’s Sustainability Statement and statement regarding the Statutory Sustainability Report Annual & Sustainability Report 2024 126 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 127 ===== Remuneration report Introduction This Remuneration report¹ provides an outline of how Viaplay Group’s Remuneration Guidelines for executive remuneration (the “guidelines”) adopted by the 2024 Annual General Meeting (the “AGM”) were implement- ed in 2024. The report also provides details of the Pres- ident and CEO’s, Jørgen Madsen Lindemann’s, remu- neration during the year and a summary of the Group’s outstanding share-based incentive plans. Key developments 2024 On 9 February 2024, Viaplay Group announced the successful completion of its comprehensive recapi- talisation programme, which had been initiated on 1 December 2023. The programme included a SEK 4 bil- lion equity capital injection, comprising a SEK 3.1 billion directed share issue and a SEK 0.9 billion rights issue; a SEK 2 billion reduction in existing debt obligations; amendments and extensions to existing bank and bond commitments totalling SEK 14.6 billion; and a range of self-help measures aimed at improving Viaplay Group’s liquidity and profitability. In 2024, the Group continued executing its core strategy with focus on the Nordics, the Netherlands, and Viaplay Select. This included exiting the Baltics in March, selling the UK business in April, and clos- ing Viaplay Studios Nordics in July. Additionally, the Group advanced in its continued focus on performance improvements, monetisation, and strict cost control. In addition to his role as President and CEO of Viaplay Group, Jørgen Madsen Lindemann also served as interim CEO of the Swedish operations until January 16, 2024, and interim CEO of the Finnish operations until January 29, 2024. Impact on remuneration Base salary: The gross annual base salary of the Pres- ident and CEO for 2024 was set at SEK 12.57m, rep- resenting a 3% increase compared to the 2023 salary level. Annual bonus: The President and CEO’s maximum short-term incentive (STI) opportunity is 100% of the gross annual base salary. The 2024 STI targets for the President and CEO focused on growth in net sales, prof- it and cashflow (accounting for 80% weight of the total incen tive potential). The remaining targets (20% weight of the incentive) related to Viaplay subscribers and other key strategic organisational objectives. The President & CEO’s 2024 STI outcome resulted in a 91% fulfilment. Long-term incentive plan: The Remuneration Guide- lines, as approved at the 2024 Annual General Meeting (AGM), establish a maximum Long-Term Incentive (LTIP) opportunity for the President and CEO equivalent to 165% of the annual base salary. However, no LTI was implemented in 2024 due to the necessity of aligning with Viaplay Group’s owners’ intentions. The LTI was instead replaced with a short-term deferred cash incen- tive with share purchase requirement (STID), supporting the retention of key executives during a period of sig- nificant challenges. Under the STID, the President and CEO is eligible to receive a deferred cash award up to 165% of the gross annual base salary per year, aligning with his LTIP eligibility, with a requirement to allocate 50% of the net amount towards the purchase of Viaplay shares, which must be held during a 12-month period. For the 2024 financial year, the STID plan for the period January to June 2024 (H1) was part of the 2023 STID program, which had two half-year terms. However, since it was earned in 2024, it is included in the President and CEO’s 2024 financial reporting. As a result, the potential award under the STID 2024 plan strictly applies to the period from July to December 2024 (H2) and amounts to 82.5% of the gross annual base salary. This corre- sponds to half of the maximum 165% opportunity for the full year. The payout of the cash award, planned for July 2025, is conditional upon continued employment with the Group as well as the achievement of perfor- mance conditions related to revenue, EBIT and cash- flow. Additionally, the shares purchased with 50% of the received amount must be held until July 2026. The STID adheres to Viaplay Group’s remuneration guidelines, aligning with their variable, long-term element. Extraordinary item (Investment bonus): During Viaplay Group’s recapitalisation, the President and CEO’s unique expertise was essential in leading the financial restructuring, securing investor confidence, and ensuring the company’s long-term stability. This bonus recognised his leadership in executing complex negotiations, executing on operational transformation and driving strategic initiatives. As part of this recog- nition, a one-off cash incentive with a share purchase requirement was implemented in 2024 for the President and CEO, who, in accordance with the Remuneration Guidelines, is required to over time hold shares equiv- alent to at least 150% of the annual net base salary. The incentive required the purchase of Viaplay Group shares equivalent to 100% of the received net lump sum, ensuring alignment with the Company’s long-term objectives and supporting shareholder value creation. The President and CEO received a cash award of 100% of the 2023 gross annual base salary and is required to hold the purchased shares over a 24-month period. The investment bonus adheres to the Remuneration Guide- lines, aligning with its extraordinary arrangements. Pension and benefits: The President and CEO receives a pension allowance corresponding to 10% of the base salary, while benefits include car allowance and insur- ance coverage in accordance with policy. The insurance consists of group life, work injury and health insurance. Information on shareholder vote The 2024 Remuneration Report was approved with over 99% shareholder support. Viaplay Group maintains an ongoing dialogue with shareholders and investors 1) The report has been prepared in compliance with Chapter 8, Sec tions 53 a and 53 b of the Swedish Companies Act (2005:551) and the Remuneration Rules (dated December 1, 2020) issued by the Stock Market Self-Regulation Committee. Information required by Chapter 5, Sections 40–44 of the Annual Accounts Act (1995:1554) is available in note 7 on pages 43–49 in the Group´s annual report. No STID 2023 STID 2023 2024 STID 2024 H1 2023 H2 2023 H1 2024 H2 2024 127 Annual & Sustainability Report 2024 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 128 ===== and welcomes feedback on remuneration arrangements and disclosure throughout the year. Total remuneration of the Group Executive Team Viaplay Group’s remuneration policy is designed to: i) drive and reward sustainable Group and individu- al performance; ii) be market competitive to attract and retain best-in-class talent; and iii) incentivise the creation of long-term shareholder value in a rapidly changing industry. Total remuneration shall be on market terms and may include base salary, pension, benefits and performance-linked elements in the form of STI and LTI plans. The remuneration guidelines adopted by the 2024 AGM can be found in note 7 of the 2024 Annual & Sustainability Report. The Auditor’s Report stating whether the guidelines have been complied with, will be available at www.viaplaygroup.com/general-meetings no later than three weeks before the 2025 AGM. In addition to the remuneration elements covered by the guidelines, Viaplay Group had one outstanding share-based LTI plan in 2024. The LTIP 2022, adopted by the 2022 AGM, will vest with no value, and no subsequent LTIP have been implemented since. Additionally, the AGM annu- tions related to the incentive programmes (STID and the one-off investment bonus). Outstanding share-based program Viaplay Group had one outstanding share-based LTI plan in 2024, approved by shareholders at the 2022 AGM. The plan was directed at members of the Group Executive Team, as well as other senior executives and key employees in the Group. Under the plan, partici- pants were granted performance share awards free of charge, which, after a three-year vesting period entitle them to receive Viaplay Group shares. LTIP 2022 Vesting of performance share awards under LTIP 2022 is conditional upon the achievement of two performance targets: (i) Total Shareholder Return (”TSR”) with a 70% weight, and (ii) Viaplay subscribers with 30% weight. Threshold and maximum target levels have been estab- lished by the Board at grant and disclosed to sharehold- ers. If the minimum threshold level is achieved, 25% of the performance share awards will vest, while 100% will vest if the maximum level is reached. For TSR, the thresh- old target level is 19%, and the maximum target level is 64% for the plan. The TSR performance is measured over a three-year period, from the 2022 AGM to the 2025 AGM. In terms of Viaplay subscribers, the threshold target level is 8.8 million subscribers and the maximum target level is 10.4 million subscribers. The subscriber target is measured over a three-year period from 1 January in the year of grant to 31 December in the year prior to vesting. Vesting of shares after the end of the performance period is subject to continued employment throughout the vest- ing period, with certain customary exceptions. The LTIP 2022 will vest; however, it will have no payout or realised value, as none of the performance conditions required for value generation have been met. LTIP 2023 and LTIP 2024 At the 2023 AGM, the Board informed shareholders that that its proposal for a long-term incentive plan 2023 (“LTIP 2023”) had been withdrawn. In 2024, the Board stated the need to align the LTIP with the intentions of Viaplay Group’s new owners and therefore, no LTIP 2024 was presented to Viaplay Group AGM 2024. Total remuneration of the President & CEO Fixed remuneration Variable remu neration Total cash remuneration Remuneration with Share purchase obligation 5 CEO & President (SEK) Financial year Base salary Other benefits 1 Pension expense 2 One-year variable 3 Multi-year variable 4 Extra -ordinary items Multi-year variable Jørgen Madsen Lindemann 2024 12,566,004 378,288 1,256,600 11,309,404 9,634,219 35,144,515 12,200,000 9,634,219 1) Other benefits include car allowance. 2) Pension expense is in the form of a defined contribution based on 10% of base salary. 3) One-year variable remuneration refers to remuneration earned during the current year, consisting of STI 2024. 4) The multi-year variable remuneration includes 50% of the STID deferred cash award (replacing LTIP), of which the President & CEO will receive SEK 7.1m in 2025. 5) Remuneration with share purchase obligation includes “Extraordinary items”, referring to a one-off cash investment bonus subject to a 100% net share purchase obligation and a 24-month holding period. It also includes a “multi-year variable” component, compromising the remain- ing 50% of the 2023 & 2024 STID plans, which replaced the share-based remuneration of LTI plans and is subject to a 50% net share purchase obligation with a 12-month holding period. ally resolves on remuneration to the Board that is not covered by this report. Such remuneration is disclosed in Note 7 of the 2024 Annual & Sustainability Report. Total remuneration of the President & CEO The table below presents the total remuneration of the President & CEO for 2024. The disbursement of pay- ments may or may not have occurred in the same year. Information on the work of the Remuneration Committee in 2024 is provided in the Governance report, on pages 22–30 of the 2024 Annual and Sustainability Report. Share-based remuneration The President and CEO is not included in any share- based long-term incentive plans (LTIP), as no such plans have been in place since his appointment in June 2023. Consequently, no remuneration in shares has been pro- vided, and cash-based plans with share purchase and holding obligations have been implemented instead in the form of STID (Short-Term Incentive Deferred) plans. The President and CEO has fully complied with the share purchase requirements, adhering to the estab- lished remuneration guidelines and fulfilling all obliga- 128 Annual & Sustainability Report 2024 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 129 ===== Share Ownership Requirement To further incentivise the creation of long-term shareholder value, the President and CEO along with members of the Group Executive Team are required to build and maintain a significant shareholding in Viaplay Group. The President and CEO must hold shares equiv- alent to at least 150% of the annual net base salary. Due to the exceptional circumstances experienced by the Group in 2023, the shareholding requirement was temporarily frozen for the year. In 2024, the Remunera- tion Committee resolved to reinstate the shareholding requirement for the President and CEO and Group Executive Team members, with the exception of one executive due to the substantial economic loss incurred after previously fulfilling the share ownership target, which corresponds to 75% of annual net salary. Application of performance criteria Viaplay Group Short-term incentive (“STI”) The performance measures for the STI plan are reviewed and selected annually to incentivise and reward the achievement of annual financial and, when appropriate, non-financial performance measures are linked to the Group’s strategic priorities and sustainable development. Performance of the President & CEO in the reported financial year: Variable cash remuneration The President and CEO’s maximum short-term incen- tive (STI) opportunity is 100% of the gross annual base salary. Th e Corporate STI performance criteria account for 80% of the total incentive potential and are based on the achievement of sales (30%), EBIT (40%), and free cash flow (30%) targets, resulting in a 93% fulfillment of the weighted target conditions. The remaining 20% of the incentive is linked to Viaplay subscriber growth and other key strategic organisational objectives, with an achieved fulfilment of 84%. Based on these weighted outcomes, the President and CEO´s total STI achieve- ment for 2024 is 91%. The President and CEO´s maxi- mum short-term incentive deferred (STID) opportunity is 165% of the gr oss annual base salary. The STID 2024 performance criteria were based on the mentioned Cor- porate targets, divided into H1 (January to June 2024) and H2 (July to Dec ember 2024) resulting in 96.1% and 89.9% fulfilment levels, respectively. The H1 cash amount was disbursed to the President and CEO in January 2025, while the H2 amount will be paid out in July 2025. Additionally, 50% of the net amount must be used to purchase Viaplay shares when trading regulations permit, with a mandatory holding period of 12 months. Derogations and deviations from the remuneration guidelines and from the procedure for implementation of the guidelines The Remuneration Committee and Board have conclud- ed that there were no derogations or deviations from the 2024 remuneration guidelines. KPI tables of sales, profit and free cashflow H1 2024 H2 2024 SEKm Core Sales Core EBIT Group FCF 1 Core Sales Core EBIT Group FCF 1 Weight (total 100%) 30% 40% 30% 30% 40% 30% 100% (max) 9,101 –106 –1,182 9,049 392 –602 80% (entry) 8,105 –699 –1,432 8,449 92 –1,102 Outcome 8,9832 –342 –924 9,0803 160 –928 Fulfillment 98% 92% 100% 100% 85% 87% Weighted outcome 96. 1% 89.9% 1) Group free cash flow excluding tax, financing costs, and the Allente dividend. 2) Repor ted sales were SEK 8,751m compared to the target of SEK 9,101m (–3.9%). This is before adjusting for adverse FX effects from a weaker EUR and DKK against SEK, compared to the budget, totalling SEK 232m. 3) Reported sales were SEK 8,847m compared to the target of SEK 9,049m (–2.2%). This is before adjusting for adverse FX effects from a weaker EUR and DKK against SEK, compared to the budget, totalling SEK 233m. Comparative information on the change of remuneration and company performance Name of director, position, SEKm 2024 2023 Jørgen Madsen Lindemann, Presiden t and CEO 57.0 16.7¹ Group operating income before IAC –269 –1,115 Average remuneration, employees of Viaplay Group² 1.3 1.3 Average remuneration, employees of Parent company³ 2.3 1.5 1) The total remuneration is calculated on a pro-rata basis, effec tive from the appointment date, 5th June 2023. 2) Included as consider ed a better reference group of employees than the parent company which includes a small population. 3) The number o f employees in the parent company is limited and is therefore volatile to turnover and change in employee compensation. 129 Annual & Sustainability Report 2024 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 130 ===== Group (SEK million if not otherwise stated) 2024 2023 2022 2021 2020 Net debt Total financial borrowings 2,058 7,250 3,900 3,300 4,560 Cash and cash equivalents 1,040 2,542 2,775 5,702 2,040 Cash and cash equivalents included in assets held for sale – 273 – – – Financial net debt 829 4,681 1,105 –2,422 2,520 Net debt 1,113 4,976 1,482 –2,059 3,026 Key ratios Net debt/EBITDA before IAC 13.6 –6.6 8.6 –2.1 2.2 Per share data Shares outstanding at the end of the year 4,578,225,962 78,225,962 78,225,962 77,970,071 67,347,526 Basic average number of shares outstanding 4,110,047,635 78,225,962 78,137,402 76,731,753 67,345,231 Diluted average number of shares outstanding 4,110,047,635 78,225,962 78,225,008 77,031,536 67,664,386 Basic earnings per share (SEK) 0.03 –124.61 4.13 4.23 33.06 Proposed ordinary dividend/Cash dividend per share (SEK) 02 0 0 0 0 Market pric e of Class B shares at close of last trading day 0.68 5.18 198.05 469.20 458.60 Group (SEK million if not otherwise stated) 2024 2023 2022 2021 2020 Income statement¹ Net sales 18,490 18,567 15,691 12,661 12,003 Core operations, net sales 17,598 17,332 15,265 n.a. n.a. Reported sales growth, Core operations, % 1.5 13.5 n.a. n.a. n.a. Organic sales growth, Core operations, % 4.7 10.6 n.a. n.a. n.a. Operating income before ACI and IAC –269 –1,115 –372 607 978 Associated income (ACI) 151 63 275 40 100 Items affecting comparability (IAC) –439 –9,224 510 –74 2,109 Operating income –558 –10,276 413 573 3,186 Operating margin, % –3.0 –55.3 2.6 4.5 26.5 Net income for the year, continuing operations 106 –9,747 323 365 2,869 Net income for the year, total operations 106 –9,747 323 325 2,226 Cash flow Cash flow from operations, excluding changes in working capital –919 –1,442 304 1,294 2,2 Change in working capital –1,080 –1,906 –3,305 –817 –674 Cash flow from operating activities –1,999 –3,348 –3,001 477 1,526 Capital expenditures in tangible and intangible assets –43 –159 –186 –216 –147 Acquisitions and divestments of operations 132 5 –387 443 –222 Five-year summary 1) As from Q2 2020 Viaplay Group’s non-scripted, branded entertainment and events businesses was reported as discontinued operations. Periods 20 19–2020 has been restated. Splay One was divested in April 2021 and the sale of the remaining businesses was completed in September 2021. 2) The Bo ard propose no dividend to be paid for the year 2024. Subject to AGM approval. 3) At year- end 2023, the UK operations (formerly Premier Sports) and Paprika Group were classified as assets held for sale. Paprika Group was divested in January 2024 and the UK operations in April 2024. Annual & Sustainability Report 2024 130 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 131 ===== Alternative Performance Measures Below follows so-called alternative performance measures, i.e., financial measures that are not defined under IFRS. Viaplay Group believes that these alternative performance measures combined with other measures that are defined in accordance with IFRS contribute to the understand- ing of trends related to financial performance, return on investment and indebtedness and are useful information to investors. An alternative performance measure is defined as a financial measure of historical or future financial perfor- mance, financial position or cash flows other than a finan- cial measure defined or specified in the applicable financial reporting framework. These alternative performance measures should not be considered in isolation or as an alternative to performance measures defined in accor- dance with IFRS. In addition, such measures, as defined by Viaplay Group, may not be comparable to other similarly titled measures used by other companies. Viaplay Group uses the following Alternative Performance Measures: • Report ed sales growth and organic sales growth, Core operations • Operatin g income before associated company income (ACI) and items affecting comparability (IAC) • Operatin g income before IAC • Net debt an d net debt / EBITDA before IAC • Free cash flo w Reported sales growth and organic sales growth, Core operations Group (SEK million) Reported net sales Acquisitions/ divestments Net sales adjusted for acquisitions/ divestments Changes in FX rates Net sales adjusted for acquisitions/ divestments and changes in FX rates (organic sales) Viaplay streaming subscription 2024 7,930 – 7,930 49 7,979 2023 7,998 – 7,998 – 7,998 Growth –68 –68 –20 Growth, % –0.9% –0.9% –0.2% Linear channel subscription 2024 4,747 – 4,747 28 4,775 2023 4,531 – 4,531 – 4,531 Growth 216 216 244 Growth, % 4.8% 4.8% 5.4% Advertising 2024 3,491 – 3,491 30 3,521 2023 3,552 – 3,552 – 3,552 Growth –61 –61 –31 Growth, % –1.7% –1.7% –0.9% Sublicensing & other 2024 1,430 1,430 7 1,437 2023 1,251 –417 834 – 834 Growth 179 596 603 Growth, % 14.3% 71.5% 72.3% Total, Core operations 2024 17,598 – 17,598 114 17,712 2023 17,332 –417 16,915 – 16,915 Growth, Core operations 266 683 797 Growth, % 1.5% 4.0% 4.7% Reconciliation of reported sales growth and organic sales growth, Core operations Since the Core operations generates the majority of its sales in currencie s other than in the Group’s reporting currency (i.e. SEK, Swedish Krona) and the fact that the currency rates have proven to be rather volatile, and due to the fact that the Group has historically made acquisitions and divestments, the Group’s sales trends and performance are analysed as changes in organic sales growth within the Core operations. This presents the increase or decrease in the overall SEK net sales on a comparable basis, allowing separate discussions of the impact of acquisitions/divest- ments and exchange rates. Annual & Sustainability Report 2024 131 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 132 ===== Alternative Performance Measures Operating income before associated company income (ACI and items affecting comparability (IAC) Group (SEK million) 2024 2023 Operating income –558 –10,276 Items affecting comparability (IAC) (–) –439 –9,224 Operating income before IAC –119 –1,052 Associated company income (–) 151 63 Operating income before ACI and IAC –269 –1,115 Items affecting comparability Group (SEK million) 2024 2023 Exit markets – sports content (Non-core) – –2,650 Write-down and provision – non-sports content (Non-core) – –1,484 Impairment of goodwill & write-down of other assets –116 –641 Write-down and provision – non sports content (Core) –27 –2,268 Write-down and provision – sports content (Core) – –1,855 Restructuring and redundancy costs –96 –300 Acquisition and divestments 73 –3 Advisory costs and recapitalisation costs –38 –23 Currency translation effects1 –234 – Total –439 –9,224 Items affecting comparability classified by function Group (SEK million) 2024 2023 Cost of sales –25 –8,302 Administrative expenses (+) –141 –299 Other operating income and expenses (+) –274 –623 Total –439 –9,224 1) Following the recapitalisation process, the Group has not been able to enter currency forward contracts with our financial counterparties, resulting in a larger sh are of unhedged currency exposure which have resulted in large deviations and currency effects related to acquired content and US dollar exposure in Q4 2024. The Group reports these currency effects as items affecting comparability until the Group can hedge the exposure. The Group also reports currency differences arising from the provisions made in 2023 related to onerous contracts as items affecting comparability. Reconciliation of operating income before associated company income (ACI) and items affe cting comparability (IAC) Operating income before associated company income (ACI) and items affecting comparability (IAC) refers to operating income after the reversal of of the Group’s share of associated company’s and joint ventures net income and reversal of material items and events related to changes in the Group’s structure or lines of business, which are relevant for understanding the Group’s development on a like-for-like basis. This measure is used by management to follow and analyse the underlying profits and to offer more comparable figures between periods. Annual & Sustainability Report 2024 132 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 133 ===== Alternative Performance Measures Group (SEK million) 2024 2023 Cash flow from operating activities –1,999 –3,348 Capital expenditures in tangible and intangible assets –43 –159 Other cash flow from investing activities 16 17 Group – Free cash flow –2,026 –3,490 Core operations (SEK million) 2024 2023 Cash flow from operating activities –1,254 n.a. Capital expenditures in tangible and intangible assets –43 n.a. Other cash flow from investing activities 16 n.a. Core operations – Free cash flow –1,227 n.a. Non-core operations (SEK million) 2024 2023 Cash flow from operating activities –799 n.a. Capital expenditures in tangible and intangible assets – n.a. Other cash flow from investing activities – n.a. Non-core operations – Free cash flow –799 n.a. Rec onciliation of free cash flow Free cash flow refers to the sum of cash flow from oper- ating activities and cash flow from investing activities excluding the acquisitions and divestments of operations. The measure is used to follow and analyse cash flow for the Group. The measure is also an important measure to follow up the Non-core cashflow. Reconciliation of net debt / EBITDA before IAC ratio Net debt is used by Group management to track the indebtedness of the Group and to analyse the leverage and refinancing needs of the Group. The net debt to EBIT- DA before IAC ratio provides a KPI for net debt in relation to underlying cash profits generated by the business, i.e. an indication of a business’ ability to pay its debts. This measure is commonly used by financial institutions to rate creditworthiness. Prepaid borrowing expenses recognised in connection to the recapitalistion February 9, 2024 is reported within net debt. Net debt Group (SEK million) 2024 2023 Short-term borrowings 200 4,700 Long-term borrowings (+) 1,858¹ 2,550 Total financial borrowings 2,058 7,250 Prepaid borrowing expense (–) 189¹ – Cash and cash equivalents (–) 1,040 2,542 Cash and cash equivalents included in assets held for sale (–) – 27 Financial net debt 829 4,681 Lease liabilities (+) 376 401 Lease liabilities included in liabilities related to assets held for sale (+) – 4 Sublease receivables (–) 92 110 Total lease liabilities net 284 295 Net debt 1,11 3 4,976 Net debt / EBITDA before IAC Group (SEK million) 2024 2023 Operating income before IAC, continuing operations –119 –1,051 Depreciation and amortisation continuing operations² 201 301 EBITDA before IAC 82 –750 Net debt 1,113 4,976 Total net debt / EBITDA before IAC 13.6 –6.6 1) The remaining transaction costs December 31 2024 of SEK 216m, related to the refinancing of the Group is partly reported as prepaid borrowing cos ts (SEK 189m) and as a part of borrowings (SEK 27m) and will be expensed over the maturity period of the debt financing. 2) Ref ers to non-current assets only. Annual & Sustainability Report 2024 133 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 134 ===== Ownership structure Viaplay Group had 62,424 shareholders at the end of the year, as recorded in the share register held by Euroclear Sweden AB (Swedish Securities Centre). The shares held by the 10 largest shareholders correspond- ed to approximately 76% of the total number of shares and 76% of the voting rights. Institutional investors owned approximately 19% of the share capital, with Swedish private individuals owning approximately 13%, and approximately 1% held as treasury shares. The remaining 67% was owned by other and anonymous investors. Shareholders as of 31 December 2024 SEK million Viaplay Group A (VPLAY A) Viaplay Group B (VPLAY B) Capital, % Votes, % Groupe Canal+ SA 1,342,833,333 29.33 29.29 PPF Cyprus Management Limited 1,341,208,619 29.29 29.26 Nordea Funds 522,213,420 11.40 11.39 Sissener AS 65,000,000 1.42 1.42 Avanza Pension 2,780 61,706,851 1.35 1.35 Handelsbanken Fonder 43,735,586 0.96 0.95 AB Svensk Exportkredit 29,821,146 0.65 0.65 Nordea Funds (Lux) 28,400,172 0.63 0.63 Exportkreditnämnden 27,734,294 0.61 0.61 SEB Investment Management 27,202,953 0.59 0.59 Share information Marketplace Nasdaq Stockholm, Mid Cap segment Ticker VPLAY A, VPLAY B ISIN code (A share) SE0012324226 ISIN code (B share) SE0012116390 Market cap as of 31 December 2024 SEK 3,104m Share price as of 31 December 2024 0.678 SEK (VPLAY B) Share price development –56.86% Highest closing price during the y ear SEK 3.45 Lowest closing price during the y ear SEK 0.61 France 29. 7% Cyprus 29. 3% Sweden 18.9% Finland 11. 9% Norway 2.6% Denmark 2.4% Other 5.2% Geographic overview of shareholders Analysts covering Viaplay Group Company Name E-mail Kepler Cheuvreux Kristoffer Carleskär kcarleskar@keplercheuvreux.com Carnegie Mikael Laseen mikael.laseen@carnegie.se DNB Markets Martin Arnell Martin.Arnell@dnb.se The Viaplay Group share Annual & Sustainability Report 2024 134 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report ===== SIDA 135 ===== Financial key ratio definitions Associated Company Income (ACI) Associated company income is the Group’s share of the associated companies and joint ventures net income. Asso- ciated companies (excluding joint ventures) are companies in which the Group holds voting rights of at least 20% and no more than 50%. A joint venture is a joint arrangement whereby the parties that have joint control of the arrange- ment have rights to the net assets of the arrangement. EBITDA EBITDA comprises net income before net financial items, taxes, depreciation and amortisation. EBITDA before ACI and IAC EBITDA after reversal of associated company income and items affecting comparability. EBITDA before IAC EBITDA after reversal of items affecting comparability. Free cash flow Free cash flow refers to the sum of cash flow from operat- ing activities and cash flow from investing activities exclud- ing the acquisitions and divestments of operations. Items affecting comparability (IAC) Items affecting comparability refer to mat erial items and events related to changes in the Group’s structure or lines of business, which are relevant for understanding the Group’s development on a like-for-like basis. Net debt Financial net debt is the sum of short and long-term bor- rowings and dividends payable reduced by total cash and cash equivalent, prepaid borrowing expenses, short-term investments, interest-bearing receivables, and dividend receivables. Net debt also includes lease liabilities net of sublease receivables. A negative figure indicat es that the Group has a net cash position (cash in excess of inter- est-bearing liabilities). Net debt/EBITDA before IAC Net debt in relation to EBITDA before IAC for the last 12 months. Operating income Operating income comprises net income before net financial items and taxes, otherwise known as EBIT (reads Earnings Before Interest and Taxes). Operating income before ACI and IAC Operating income after reversal of associated company income and items affecting comparability. Operating income before IAC Operating income after reversal of items affecting compa- rability. Operating margin Operating income as a percentage of net sales. Organic sales growth Organic sales growth is the change in net sales compar ed to the same period of the previous year excluding acquisi- tions and divestments and adjusted for currency translation and transaction effects. Reported sales growth Change in net sales compared to the same period of the previous year in percentage. Operational definitions and glossary ARPU, Average revenue per user ARPU is defined as the average revenue per paying subscribers. CSOL, Commercial share of listening CSOL comprises Viaplay Group’s estimated share of com- mercial radio listening amongst 10+ year-olds in Norway and 12–79 year-olds in Sweden. CSOV , Commercial share of viewing CSOV comprises Viaplay Group’s estimated share of com- mercial TV viewing, including 3-party channels we repre- sent, amongst 30–64 year olds in Sweden, 30–69 years olds in Norway and 30–60 years olds in Denmark. Viaplay subscriber A Viaplay subscriber is defined as a customer who has access to Viaplay and for whom a method of payment has been provided. Viaplay Group only reports paid-for subscriptions where a payment has been received directly from the end-customer or from a partner organisation. As of Q2 2023, the Viaplay subscriber base excludes tempo- rary campaign subscribers that generate no meaningful ARPU via distribution partners. Annual & Sustainability Report 2024 135 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report Definitions & glossary ===== SIDA 136 ===== Contact Viaplay Group AB +46 (0)8 562 025 00 www.viapla ygroup.com Postal address Box 17104 SE-104 62 Stockholm Visitors’ address Ringvägen 52 SE-118 67 Stockholm Financial calendar Q1 Results announcement 24 April, 2025 Silent period starts: 3 April Annual General Meeting 2025 13 May, 2025 Stockholm Documentation and further details of when and how to give notice to attend will be published in advance on www.viaplaygroup.com Q2 Results announcement 17 July, 2025 Silent period starts: 26 June Q3 Results announcement 22 October, 2025 Silent period starts: 1 October Investors investors@viaplaygroup.com Sustainability sustainability@viaplaygroup.com Media press@viaplaygroup.com Annual & Sustainability Report 2024 136 About Viaplay Group Directors’ report Financial statements Sustainability statement OtherRemuneration report