FULLTEXT DEL 1 AV 2
Årsredovisning 2023
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2023
Hemnet Group
Annual and sustainability report
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Table of contents
This is Hemnet
4 What is Hemnet?
6 CEO report
9 2023 in numbers
10 Our vision
11 Our strategy
17 Financial targets
18 Hemnet as a workplace
21 The Hemnet share
Sustainability report
22 Sustainability efforts
28 Risk analysis
29 Approach
30 Report on the Sustainability Report
Administration report
31 The financial year 2023
34 Corporate governance report
40 Board of Directors
42 Management
44 Distribution of earnings
Financial statements
46 Consolidated income statement
47 Consolidated statement of financial position
48 Consolidated statement of changes in equity
49 Consolidated statement of cash flows
50 Notes, Group
67 Income statement, Parent company
68 Balance sheet, Parent company
69 Report of changes in equity, Parent company
70 Statement of cash flows, Parent company
71 Notes, Parent company
73 Auditor’s report
The statutory Sustainability Report for Hemnet Group AB (publ) can be found on pages 22-29.
Pages 31-72 cover Hemnet Group AB (publ) annual report and consolidated financial
statements and have been audited by the company’s auditor, Ernst & Young AB.
An audit report can be found on pages 73-76. This publication is a translation of the original
Swedish text. In the event of a discrapency between the Swedish version and this publication,
the Swedish language version shall prevail.
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At Hemnet, we consider it our most important job
to make the journey to finding your next home as
easy, efficient and smooth as possible. We want
to enable home sellers and real estate agents
to reach all prospective buyers – and buyers, in
return, to have access to all available homes.
We believe that an open housing market benefits
everyone. And we want it to fit into your pocket
too, so that you can access it wherever you are.
On the bus, in the restroom, at the café or the
office. The way home should be clear and open
for as many as possible.
Hemnet -
the way home
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What is Hemnet?
1) Google Analytics. 2) Hemnet and FMI. 3) Orvesto internet 2023 average January to October. 4) Hemnet data. 5) Hemnet data. 6) Hemnet data. 7) Hemnet and SCB (the
Swedish Central Bureau of Statistics), regards the second-hand market.
19x
number of visits in
average per listing vs.
the #2 property portal 4)
#4
Among Sweden’s
commercial media
platforms (reach) 3)
500
Million
visits/year 1)
44 eNPS
for Hemnet
employees. Index is
17 for the industry.
A growing and successful property portal...
...with the largest reach...
...and the most engaged audience.
~100%
Hemnet’s traffic
is non-paid 6)
9/10
sold properties in Sweden
are listed on Hemnet 7)
94%
of active
agents use
Hemnet 2)
1
2
3
4
5
1.33
Billion
minutes spent on
Hemnet during 2023 5)
0.53
Billion
EBITDA
(+17.3%)
1
Billion
Net sales
(+13.0%)
4 · Hemnet Group | Annual and sustainability report 2023
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Record revenue and increased margin
driven by product development and a
resilient business model
Hemnet’s results for 2023 demonstrate the strength and resilience of our business model, even under
challenging market conditions. During the year, our net revenue increased by 13 percent and EBITDA by
17 percent, despite a 12 percent decrease in the number of listings. This increase, driven by continued
investments in product development, meant that our net sales for the first time exceeded one billion SEK.
These results underscore the high operational quality of our business and the effectiveness of our
strategic initiatives.
6 · Hemnet Group | Annual and sustainability report 2023
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2023 posed significant challenges for Sweden’s property market,
driven by high inflation, we saw rapidly rising interest rates, which led to
an uncertain period in the market with hesitant home sellers and
buyers. As a consequence, Hemnet’s listing volumes in the first half of
the year saw a 20 percent decrease compared to the more active 2022,
to recover somewhat in the second half of the year. Despite these
market fluctuations, our focus remained steadfast on areas within our
control: developing new products, enhancing our offering, and
continuing to deliver value to our customers.
Our revenue from property sellers increased by 22 percent and our
Average Revenue Per Listing (ARPL) by 37 percent. Meanwhile, total
listing volumes were down 12 percent for the full year. The main drivers
behind our growth are a combination of our commitment to
continuously enhance the value of our products, alongside strategic
pricing and packaging initiatives.
Creating new business opportunities for
real estate agents
One of our top priorities is to ensure that Hemnet offers the best possible
environment and products for agents to build their brand and find new
business opportunities. Throughout the year we have implemented
several improvements to help agents find new customers, adding new
smart ways to nudge our visitors into contact an agent. Furthermore, we
continued to focus our B2B product development on finding unique
marketing solutions that leverage Hemnet’s extensive and relevant
audience.
We are proud of the unique partnership we have with real estate
agents, where a substantial portion of our revenue is reinvested into the
industry. We are excited to further strengthen this partnership in 2024,
with more value-creating products and a revamped, updated model for
compensation and commission for agents.
Enriching user experience
Many of the improvements and new features we launched during the
year have been aimed at enriching the user experience on Hemnet,
providing more relevant information and content to our visitors. We
have improved our valuation data, ensuring that homeowners who
register their home on Hemnet today gain access to a comprehensive
valuation range that covers nearly all owned properties in Sweden. As
the first property portal in Sweden to do so, we have also added
pictures for sold properties, a move that has noticeably increased
visitor engagement for these listings. This not only enhances the user
experience but also creates value for real estate agents, as our visitors
often come here specifically to look for their next agent. In October, we
further enhanced user convenience by introducing the ’Pay when listing
is removed’ option. This feature offers our customers the flexibility to
choose when to pay for their Hemnet listing, either upon publication or
upon its removal.
Taking responsibility and driving
our ESG agenda
During the year, we have gained control over our carbon footprint by
thoroughly mapping all direct and indirect emissions. We believe it is
important that the efforts of the business sector to achieve global
climate goals are based on research and science. This is why we
joined the Science Based Targets initiative in 2022 by committing to a
short-term emission target. In 2023, we complemented this target by
also submitting a long-term net-zero emission target, which we are
now pleased to have had approved by the SBTi.
We have continued to make progress in our commitment to being
a leading employer in Sweden, another of our sustainability targets.
Key initiatives include the formation of a Diversity, Inclusion and
Belonging (DIB) group, which plays a crucial role in advancing our DIB
agenda. Moreover, we have enhanced our approach to health and
safety and executed a management education program to further
strengthen our leadership. Our continued high employee satisfaction
reflects our focused work on creating a work environment that
supports and engages.
Sustaining our path toward continued
success and growth
Reflecting on this year, I am immensely proud of our team’s
accomplishments and the stability of our results, especially given the
challenges that have faced the property market in 2023. During the
year, Hemnet demonstrated its financial strength by returning over
SEK 517 million to its shareholders through a mix of dividends and a
share buyback program. This led to approximately 2.2 million shares
being set for redemption at our next Annual General Meeting, a
testament to Hemnet’s strong cash conversion.
We are here to engage our audiences and to help people
successfully sell their current property and find their new dream
home. With a total of over 500 million visits to our platforms during
the year, and our listings receiving on average 19 times more visits
than those of our nearest competitor, Hemnet is the largest and most
relevant hub in the country for marketing or locating homes. These
strong results have been driven by the passionate team at Hemnet,
who are committed to our purpose of delivering unparalleled value to
our users, as well as contribute to a more mobile, efficient, and
transparent property market. I am excited about the opportunities
ahead, and look forward to continuing our journey in building
Sweden’s most effective and value-creating property platform.
Cecilia Beck-Friis, CEO, Hemnet
CEO Report Hemnet Group | Annual and sustainability report 2023 · 7
”Hemnet is the largest and
most relevant hub in the
country for marketing or
finding homes”
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2021 IN NUMBERS
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2019 2020 2021 2022 2023
65
52
39
26
13
0
42
Million visits
51
63
53
61
2019 2020 2021 2022 2023
200,000
160,000
120,000
80,000
40,000
0
175,300
185,000
198,400
189,300
198,300
Number of published listings
Hemnet Group | Annual and sustainability report 2023 · 9
2023 in numbers
Adjusted EBITDA increased by
17 percent during the year, as a
result of the business’s good
operating leverage combined
with revenue growth and
continued focus on cost control.
Hemnet has the largest traffic by
far of any Swedish property
portals. The lower activity on the
property market was however
mirrored in a decline of visits
during the year compared to last
year and the very active pandemic
years of 2020 and 2021.
2023 was an unusually challenging
year for the Swedish housing market,
with inflation and interest rates
affecting activity. The market during
the first half of the year was cautious,
but after the summer, we began to
notice an increase in activity. For the
full year, we had a total of 12 percent
fewer listings than the year before.
1) Google Analytics
Average revenue per listing (ARPL)
continued to grow as a result of
strong demand for our additional
services following value-creating
product development, as well as
price adjustments.
Net sales increased by 13 percent
during the year, mainly driven by
high demand for value-added
services for property sellers,
packaging and price adjustments.
Adjusted EBITDA
Number of visits per month 1)
Number of published listings 1)
Average revenue per listing (ARPL)
Net Sales
2019 2020 2021 2022 2023
900
720
540
360
180
0
2019 2020 2021 2022 2023
450
360
270
180
90
0
1,005526
2019 2020 2021 2022 2023
4 500
3 600
2 700
1 800
900
0
SEK million
SEK million
SEK
889
544
444
728
448
202
172
355
3,275
1,760
1,414
2,467
4,490
526
SEK million
+17%
-15%
4,490
SEK
+37 %
1
SEK billion
+13%
42
Million visits
-12 %175,3
Thousand
listings
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About Hemnet
Our vision
10 · Hemnet Group | Annual and sustainability report 2023
The key to
your property
journey.
We increase efficiency, transparency and mobility
in the housing market
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Hemnet Group | Annual and sustainability report 2023 · 11
Our strategy
Hemnet’s growth strategy is based on our vision to be the key to your property journey, which for us
means becoming the destination for all things related to homes. Our strategy provides the
framework for how we will achieve our financial and strategic goals. It is based on three pillars
focused on our key customer groups:
Our strategy
Consumers
ENGAGE – Increase
engagement and strengthen
loyalty across the property
journey
Hemnet is the top player in
matching property buyers and
sellers in Sweden, with a strong
brand, large audience, and high
consumer preference. Our strong
partnership with real estate agents
allows us to bring the Swedish
housing market together in one
reliable and trusted place,
contributing to a convenient,
seamless, and efficient experience
when selling or buying a home - or
when just researching the market.
We are committed to developing
functionalities that contribute to
mobility on the market at the same
time as creating engagement and
long-lasting relationships with
consumers. By providing
consumers with relevant features,
information, and more reasons to
spend more time on Hemnet, we
also create more value for our
business partners.
Home sellers
GROW – Maximise seller
revenues through a balance of
product, packaging and price
As the largest property portal in
the country, Hemnet offers the
best possible conditions to anyone
listing their home for sale to reach
the maximum number of
prospective buyers. To help home
sellers get the most out of their
property sale, Hemnet has
developed a range of value-added
products. Depending on the
seller’s needs, these products help
maximise the visibility of the
property listing to Hemnet’s large
audience. We continue to see a
growing number of sellers that
choose to invest in our value-
added services as we continue to
improve and develop these
products while working with
packaging and pricing.
Real estate agents
and business partners
TRANSFORM – Broaden our
B2B-portfolio
Over the years, Hemnet has
developed a close relationship
with our business partners
through a broad product portfolio
to real estate agents, property
developers, and other advertisers.
We intend to deepen our
relationships even further by
helping our partners throughout
the customer acquisition process
in better ways than what can be
achieved through products
available on the market today.
An example is the product ”Sold
by Us” which allows real estate
agents to market themselves
through previously sold properties
in a way that no other market
player can match in terms of
relevance and visibility.
As property developers and
agents today spend a relatively
small share of their marketing
budgets on Hemnet, we see a
potential in further capitalising on
our strong audience reach and
market position and helping our
customers in even better ways
than today.
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12 · Hemnet Group | Annual and sustainability report 2023
Audience
A unique business model with strong network effects
Hemnet enjoys a strong, stable and scalable business model as the
leading platform where all participants in the housing ecosystem can
connect and fulfill their needs. It is built on a foundation of network
effects, by gathering virtually all participants in the Swedish housing
market in one place. Leveraging this position, Hemnet can develop
products that enable a closer relationship with our consumers, as well
as addressing the needs of each customer group through the most
effective and relevant products and services.
By building on our position as the go-to place for buyers and sellers,
we can facilitate more connections, in turn leading to a more efficient
property market for all, which strengthens Hemnet’s proposition to
all our clients.
Consumers
9 out of 10 of all transacted properties in Sweden are at some point
listed on Hemnet and we have the largest audience by far of any
property portal in the country. This creates the best possible
conditions for all participants in the property market to meet and
contributes to a more efficient property market.
Home sellers
The majority of Hemnet’s growth and revenue comes from home
sellers, where Hemnet’s business model stands out most
compared to international peers. Firstly, it is the seller who pays for
the listing. Hemnet has a direct relationship with the home seller,
who selects a listing package and pays for the service directly to
Hemnet. This provides Hemnet with an effective channel through
which products aimed at home sellers can be sold. Secondly,
Hemnet has a win-win partnership with the real estate agents,
where Hemnet contributes a revenue stream to the agent offices.
An administration fee is paid out to all agent offices for
administering and publishing a listing on Hemnet, and all agent
offices have the opportunity to receive a commission for the sale of
value-added services.
Agents and Other Business Partners
Because virtually all all buyers and seller in Sweden are on Hemnet, it
is an important marketing channel for business customers operating
in the housing market or adjacent sectors. This includes real estate
agents, property developers, banks and other content-close
businesses. Today, much of the revenue from these groups comes
from display advertising. However, Hemnet is continuously developing
new products and services based on our strong market position and
the large and relevant traffic to Hemnet, in order to better meet the
needs of our business customers.
Real estate agents
Finding buyers, marketing,
connecting with sellers,
market insight
Home sellers
Looking to maximise
the success of their
property sale
Mutually beneficial
relationship
Administration fee and
sales commission
An efficient property
transaction and
maximisation of sale price
Payment for listing and
value-added services
Administration of listing and value-added
services recommendation
Consumers
Browsing for
information and
inspiration
Property developers
Marketing projects and strengthening brand
Banks
Generating mortgage leads and strengthening brand
Advertisers
Reaching the most relevant audience
Business partners
Creating value to all players
on the property market
Buyers
Searching for their
next home
Essential factor behind
Hemnet’s success
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Hemnet Group | Annual and sustainability report 2023 · 13
Net sales by customer group
Hemnet has a product portfolio catering to the needs of our four key customer groups. For home
sellers, we create products that enable them to play a more proactive role in choosing the most
effective marketing of their property listing. For real estate agents, our products aim to help them
find their next seller, strengthen their brands (on a HQ, office and individual level) as well as to
educate through market analysis and insights. For property developers, we are creating products
that help them find a buyer throughout the life of a new construction project, as well as to strengthen
their brand. For other advertisers, Hemnet offers the best platform through which to reach a housing-
interested customer base, connecting these advertisers with the most relevant audience through our
integrated products.
78%
Home sellers
4%
Property developers
7%
Advertisers
1,005
SEK billion
2023 Net sales
11%
Real estate agents
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14 · Hemnet Group | Annual and sustainability report 2023
Home sellers
Customer needs:
• Looking to maximize the success of
their property sale
• Smooth and efficient marketing
• Great return on investment
• Ability to follow and impact the
visibility of their home for sale
Our commercial offering to create
value for our customers
Hemnet products to meet the needs:
Real estate agents
Customer needs:
• Finding the best buyer for their seller
• Finding their next seller to sell a property for
• Market themselves and their brand
• Stand out in a competitive market
Hemnet products to meet the needs:
Display advertising
Be more
visible for
sellers
Broker tip
Sold by us
Listing packages
RepublishingRaketen
Additional services
Subscriptions
Additional services
Enhanced exposure
Analysis and insights
Enhanced media
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Hemnet Group | Annual and sustainability report 2023 · 15
Property developers
Customer needs:
• Finding sellers throughout
the lifecycle of a project
• Branding and marketing
Hemnet products to meet the needs:
Advertisers
Customer needs:
• Cost effective way to reach
the most relevant audience
• Branding and marketing
Hemnet products to meet the needs:
Display advertising
Native and integrated products
Listing packages and subscriptions
Property listing
Project listing
Project unit
Native advertising products
(ads designed to seamlessly integrate with
the platform’s other content)
Banks
Utilities
Near core
advertisers
RepublishingRaketen
Additional services
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Hemnet has a scalable business model underpinned by multiple opportunities
for future growth and margin expansion.
2019 2020 2021 2022 2023
40
32
24
16
8
0
2019 2020 2021 2022 2023
419
2019 2020 2021 2022 2023
5
4
3
2
1
0
13%
2019 2020 2021 2022 2023
50
40
30
20
10
0
52%
22%
22%
19%
34%
50%
37%
37%
49%
31856
98
0.8x
450
360
270
180
90
0
0.5x
2.1x
3.0x
0.5x
Hemnet Group | Annual and sustainability report 2023 · 17
Financial targets
Growth
15-20%
Annual revenue
growth
Profitability
>55%
Long-term adjusted
EBITDA margin
Financial targets
Leverage
<2.0x
A Net Debt to
adjusted EBITDA
Dividend policy
>1/3
A minimum annual dividend
of one third of net income
Dividend Share repurchase
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18 · Hemnet Group | Annual and sustainability report 2023
We strive to be one of Sweden’s
best employers
A safe, inclusive and diverse workplace is one of our top priorities. We want Hemnet to be a place
where people thrive, grow and develop, creating a work environment that ignites innovation and
creativity. We simply want to be one of Sweden’s best employers – and we believe we are well on our
way to achieving this.
Hemnet as a workplace
friendly
inclusive
warm teamwork
kind competence generous
personal
creative
super
open
helpful
peppy
great
welcoming
cooperation
including
cautious
mångkuturellsafe user-centered
international fun
family
On our newcomer’s day, we ask our new colleagues to describe our company culture, and above is the word cloud they create.
Attracting the best talents is one of our most important focus areas.
During the year we have welcomed 32 new talents.
People from all over the world work at Hemnet. Today, our
employees come from 17 different countries.
154
Employees
17
Hemnet was honoured with Universum’s ‘Newcomer of the
Year’ award in the field of employer branding, a testament to our
intensified work with strengthening and developing our employer
brand to attract the best talents.
NEWCOMER OF THE YEAR
#1
IN SWEDEN
2023
FINALIST
Hemnet was one of six finalists for the Human Growth Awards 2023,
Sweden’s most prestigious award in HR. The award recognizes and
celebrates the HR team in Sweden that has been most successful in
advancing HR during the year through innovation and new thinking. The
Human Growth Award is presented by Wise Consulting.
HUMAN GROWTH AWARD
EMPLOYER BRANDING AWARDS 2023
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Hemnet Group | Annual and sustainability report 2023 · 19Hemnet as a workplace
A value driven culture
A few Hemnet voices:
“To work on developing one of Sweden’s
most used and popular products, alongside
incredibly talented colleagues who
challenge and push each other every day,
is tremendously motivating. We listen and
take action, constantly move forward, and
achieve successes together. The culture here
is unparalleled and truly a great strength for us
as a company in our ongoing journey to grow
alongside our partners.”
Henrik, Product Manager
“Working at Hemnet is an extraordinary
experience marked by a vibrant culture and
a welcoming atmosphere. Our commitment
to innovation is fearless, consistently
exploring new ideas to elevate the value we
provide to users and customers. We thrive
on collaboration, challenging each other
across teams to enhance both our working
processes and our product. Hemnet places a
high priority on maintaining a crucial balance
between work and life, offering flexible hours
and remote work options to foster a positive
and supportive professional environment.”
Johanna, Key Account Manager
“When I started at Hemnet and visited our
beautiful office for the first time, I was greeted
by warm and friendly people who were eager
to help me settle in. I immediately felt like
I had landed in the right place. At Hemnet,
we have a strong focus on delivering high
quality and a great user experience. Here,
everyone has the opportunity to dive into new
challenges and fully realise their potential.
The culture is incredibly inclusive, where
experimentation and constant change are not
only accepted but actively encouraged.”
Alireza, Developer
We listen and act We always move forward We succeed together
Our culture rests on three core values that guide us in our interactions within and outside the company, in our way of working and in how we behave
and treat each other: We listen and act, We always move forward and We succeed together. Our values help us when setting our strategies as well
as in making everyday decisions. We have also translated them into good and great leadership practices.
Our core values
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===== SIDA 23 =====
Hemnet Group | Annual and sustainability report 2023 · 21
The Hemnet share
Turnover
In 2023, the turnover of Hemnet’s ordinary shares on Nasdaq Stockholm
amounted to 47.8 million shares, accounting for 29 percent of the total share
turnover across all exchanges. On average, approximately 190,000 Hemnet
shares were traded per day on Nasdaq Stockholm.
Ownership structure
Hemnet had a total of 9,417 shareholders as of 31 December 2023. In terms of
numbers, Swedish private individuals make up the largest category of owners,
while institutional owners dominate in terms of share capital.
Ownership by employees
An up-to-date description of Hemnet’s long-term incentive programs (LTIP)
for key individuals and the share savings program for employees can be found
on our corporate website: https://www.hemnetgroup.se/en/governance/
incentive-programs/.
Dividend policy and proposal to the Annual General Meeting 2024
Hemnet’s dividend policy is to distribute at least one third of the annual
profit after tax. If the company has surplus liquidity, it shall be returned to the
shareholders through, for example, special dividends or share buybacks. The
proposal to the 2024 AGM is a dividend of SEK 1.20 per share and that the AGM
authorises the Board of Directors to implement a buy-back programme over a
twelve-month period, amounting to a maximum of 10 percent of the total shares
outstanding.
Ownership structure - the 10 largest owners
Sweden 33.3%
United States 25.0%
United Kingdom 15.6%
Norway 4.0%
Singapore 3.8%
Rest of world 4.6%
Anonymous ownership 13.7%
Swedish institutional owners 16.7%
Foreign institutional owners 51.9%
Others 13.9%
Swedish private individuals 4.0%
Anonymous ownership 13.7%
Ownership by country, % of capital 1)
Name
Number of
shares* Capital Verified
Vor Capital LLP 10,283,243 10.5% 2023-08-31
Mäklarsamfundet Bransch I Sverige 10,263,148 10.4% 2023-12-27
Capital Group 5,572,602 5.7% 2023-12-31
Didner & Gerge Fonder 5,481,338 5.6% 2023-12-31
Fidelity Investments (FMR) 4,030,774 4.1% 2023-12-31
Brown Capital Management, LLC 3,899,762 4.0% 2023-09-30
Government Of Singapore (GIC) 3,773,720 3.8% 2023-12-27
Swedbank Robur Fonder 3,751,277 3.8% 2023-12-31
Vanguard 3,295,742 3.4% 2023-12-31
Alfreton Capital LLP 2,800,000 2.8% 2023-04-17
* Holdings as of 31 December 2023. Direct and nominee registered holdings with
NCSD. Filing dates for foreign owners may vary.
Source: Modular Finance
The Hemnet share price increased 85% in 2023, and was the second-best performing
among all large cap equities on NASDAQ Stockholm. This can be compared to a 14%
increase in the NASDAQ OMXSPI during the same time period. Since the IPO, the Hemnet
share price has increased 110%.
Ownership, % of capital 1)
Facts in brief
Stock exchange Nasdaq Stockholm (Large Cap)
ISIN code / Ticker SE0015671995 / HEM
Listing date 27 April 2021
Share classes There are two classes of shares in the company:
ordinary shares and series A1 shares. Both share
classes have the same voting and dividend
rights. The main difference is that series A1
shares have a veto right against alteration of the
business object in the articles of association.
These shares are owned by Mäklarsamfundet.
For complete information on the rights of the
share classes, see the company's prospectus.
Total registered shares: 98,351,050, of which 93,294,476 ordinary
shares and 5,056,574 series A1 shares
Share price and market
capitalisation as of
31 December 2023 SEK 241.1 / SEK 23.7 billion
Highest / lowest
price 2023 SEK 250.0 / SEK 136.0
Companies that perform
analysis of Hemnet AB
Barclays, Carnegie, Citi, Jeffries,
Morgan Stanley, Nordea, Pareto
Consensus estimate Available via Modular Finance and Infront
1) Source: Modular Finance. Data compiled by Modular Finance. Sources include: Euroclear,
Morningstar, Swedish FSA.
The Hemnet share
300
250
200
150
100
50
0
The Hemnet share
2023, OMXSPI rebased to Hemnet share price
HEM OMXSPI
SEK
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
===== SIDA 24 =====
22 · Hemnet Group | Annual and sustainability report 2023
Sustainability Report
Sustainability report
Our sustainability efforts during 2023
Throughout 2023, Hemnet has undertaken several key initiatives
to advance our sustainability goals. Here are some notable ESG
efforts that we have made this past year:
• Consistent with our 2023 ambitions outlined in the previous report,
we have completed a full green house gas screening.
• We had our long-term target to reach net-zero emissions by 2050
approved by the Science Based Targets initiative.
• We have integrated an energy efficiency label on property listings
to help our visitors to make sustainable housing choices.
• We established an internal Diversity, Inclusion, and Belonging (DIB)
group dedicated to advancing Hemnet’s DIB agenda and driving
internal engagement in these important areas.
• We launched a comprehensive leadership training program, in
which all of our leaders participated.
• We have enhanced our community engagement through initiatives
such as providing employee volunteer opportunities with
Stockholm’s City Mission, organizing a fundraiser for Sweden for
UNHCR, and using our platforms to raise awareness about the key
issues these organisations tackle.
We are currently making necessary preparations to ensure that
Hemnet is ready for the upcoming Corporate Sustainability Reporting
Directive (CSRD) and ESRS reporting standard which will come into
force on 1 January 2026 for companies of Hemnet’s size. During 2024
we will perform a double materiality analysis and gap analysis that will
be the base for our future sustainability reporting. We have chosen to
start early in order to get an overview and create a common
understanding of the scope, and to allocate the resources required to
meet the demands. As part of the work with the upcoming reporting,
Hemnet uses a digital platform to report and follow up on our data.
Until we have our new reporting structure in place, we are not making
any changes to our current sustainability framework and structure.
Approach to reporting standards
As one of Sweden’s most visited digital platforms and a hub for the country’s housing businesses,
Hemnet plays an important role in the Swedish housing market. With our position comes great
responsibility and we want to leverage our influence to have a positive and sustainable impact both
within the market and across society at large.
Living by strong ethical principles Combating climate change
In our sustainability efforts, we also take guidance from the UN:s Sustainable Development Goals (SDGs),
where we, in particular, contribute to goals 5, 8, 9 and 13:
In our committed work to become
one of Sweden’s best employers,
diversity, inclusion and belonging
are a key focus. We strive towards
gender equality within all layers of
our organisation and support the
industry initiative Women in Tech
to inspire more women to choose a
career within tech.
As a digital and comprehensive
marketplace, Hemnet enables faster
and easier property transactions for all
market participants. This creates a more
efficient property market and
contributes to sustainable economic
growth. Through our civic engagement
and by supporting Stockholm City
Mission and Sweden for UNHCR, we
help to improve living standards for
people in vulnerable situations.
Hemnet is an independent and
transparent marketplace. Through
our platform, we provide a high-
quality and reliable digital
infrastructure for the Swedish
property market giving equal access
to all market participants.
We strive to limit our emissions and
we review how we can help our
customers make more sustainable
housing choices through our
services and platforms.
===== SIDA 25 =====
Hemnet Group | Annual and sustainability report 2023 · 23
Sustainability framework and focus areas
As an independent platform, we offer homebuyers, sellers and real
estate agents equal access to the market we represent. Hemnet is to
be a reliable partner that can be trusted at all times. Thus, ensuring the
accuracy, credibility, and high quality of content on Hemnet is a
priority. We maintain strict standards for real estate agents listing
properties on our platform and monitor adherence to our publication
guidelines. We constantly invest in our services to ensure the best
quality in our offering and high accessibility to the millions of Swedish
consumers turning to our platforms weekly.
We enhance market efficiency and mobility by consolidating a
substantial portion of the Swedish housing market in one location.
Coupled with our high visitor traffic, this creates an ideal environment
for various market players to connect. With nine out of ten properties
that are sold in Sweden over a year listed on Hemnet, we contribute to
the effectiveness on the property market, and thorough information
also about sold objects, including pictures, contributes further to
transparency and mobility.
Sustainability focus areas
As described above, contributing to a sustainable and well-functioning
market for buying and selling real estate in Sweden is at the core of our
business model and vision to enable a mobile, transparent and
efficient property market. It is also the core of our sustainability
framework. In addition to this our sustainability efforts focus on four
areas in which we strive to create positive change:
• Being one of Sweden’s best workplaces
• Contributing in the combat against climate change
• Living by strong ethical principles
• Creating positive social impact
Sustainability report
The core of our sustainability approach: Being a trusted and independent marketplace enabling a mobile,
efficient and transparent property market
Ethical principles Climate change
Social impact
WorkplaceCreating positive social impact Being one of Sweden’s best workplaces
Living by strong ethical principles Combating climate change
===== SIDA 26 =====
24 · Hemnet Group | Annual and sustainability report 2023
Sustainability results and progress
Working environment
We want to offer our employees the best possible organisational, social and
physical working environment built on mutual respect and free from harassment
and discrimination. We believe in a sustainable work-life balance and strive for
zero cases of stress and work-related illness. At Hemnet, we offer our
employees flexibility depending on whether they want to work from home or in
the office. At the same time, the collective presence in the office is important
from both business and social aspects, and all employees are expected to be in
the office 1-2 days a week and when physical meetings require presence. We
monitor our work environment regularly through surveys, ongoing conversations
with employees and our Health & Safety committee. This helps us identify risks,
conduct risk assessments, and take remedial actions when needed.
In the recent years of rapid company growth and expansion, we have managed
to maintain our strong inclusive and collaborative culture, which is one of our key
strengths in recruiting new employees and employee retention. Our culture and
high employee satisfaction are reflected in our very high employee Net Promoter
Score (eNPS), where most of our employees say they would recommend
Hemnet as a great place to work.
Health and wellness
We prioritise the health and well-being of our employees and believe that well-
designed wellness practices increase employee engagement, motivation and
satisfaction at work while preventing injuries and accidents. At Hemnet, all
employees receive an annual wellness allowance. We also allocate a budget to
encourage and promote social health and wellness initiatives that can come from
anywhere in the organisation. To proactively work on maintaining mental health, all
employees have access to counselling for personal or work-related problems.
Diversity, inclusion and belonging (DIB)
Hemnet has grown with more than 50 employees in the last two years and today
we have colleagues from over 15 different countries working with us. his higher
level of diversity has resulted in a more dynamic, creative and innovative
company. A growing organisation also places greater demands on us as an
employer and requires us to take responsibility for making all colleagues feel
connected and included. Hemnet should be a workplace where we see our
employees’ differences as an asset, and where everyone feels included
regardless of cultural or religious background, language, gender, or sexual
orientation. In early 2023 our first DIB group was created, a cross-functional
group that meets regularly to share different views and perspectives on all
aspects of diversity, inclusion and belonging. Topics like language barriers,
different communication styles and cross-functional collaboration have led to
concrete activities including English training, communication seminars and our
“Swedish lunches” where international colleagues are invited to practise
Swedish during their lunch hour.
The key indicators in Hemnet’s equality plan are reviewed annually to ensure that
we maintain a high standard in our equality work. Salary surveys are conducted
annually to detect, correct and prevent unequal salary differences between men
and women.
Increasing the share of women in tech
We truly believe that we can and should challenge the male dominance in the
tech industry and reach a 40/60 gender representation also within our product
development organisation by the end of 2025. We are pleased to have made
significant progress and to have welcomed seven new female colleagues to our
tech teams over the year.
To support this ambition we have increased our employer branding efforts and
further strengthened our collaboration and sponsorship with the Women in Tech
initiative. Besides the main Women in Tech event in March, we have hosted three
internal Women in Tech events/meetups at our office with over 300 women
attending.
Building strong leaders
Our leaders play important roles for the future growth of our people and our
business. During the year, we have identified key leadership practices, based on
our core values, capturing the leadership strengths that we are eager to keep, as
well as the areas where we want to improve. To support the development of
these practices and to build an even stronger leadership community, we have
invested in a six-month training programme for all Hemnet leaders, providing a
safe space for practising new leadership behaviours and peer support.
Sustainability report
Long-term goals for being one of Sweden’s best workplaces:
• Excellent employee Net Promoter Score (eNPS) of 50 or above
• Even gender distribution within all parts of the company, including the Board, with a
proportion of women and men in a group being 40/60 percent or more equal
• Zero cases of work-related sick leave
Performance indicators: 2021 2022 2023
eNPS N/A 55 44
Gender Distribution
Share of women/men in the Board
Share of women/men in Management
Share of women/men other managers
Share of women/men developers/technical staff
Share of women/men all staff
25/75%
57/43%
62/38%
20/80%
40/60%
29/71%
63/37%
61/39%
28/72%
43/57%
29/71%
67/33%
55/45%
32/68%
44/56%
Work-related sick leave 0% 0% 0%
Leadership - - 8.3
Staff turnover 17% 20% 8%
Focus area 1: Being one of Sweden’s best workplaces
===== SIDA 27 =====
Hemnet Group | Annual and sustainability report 2023 · 25
Sustainability results and progress
Sustainability report
Sustainability results and progress
Due to Hemnet’s digital business model, we have a low impact on the climate
and the environment. Nevertheless, we are determined to take responsibility and
do our part to create a well-functioning real estate market within the planetary
boundaries. Hemnet strives to have no local physical IT operations and we only
use cloud services, meaning there is no server equipment that Hemnet manages
directly on-site. Today, Hemnet has two primary IT solutions providers, both with
their own ambitious CO2e emissions targets.
Hemnet is committed to bringing hardware returned by former employees back into
service. Obsolete computers, monitors and mobile phones that no longer meet the
company’s needs are sold to companies that specialise in buying back this type of
equipment. The idea is that the products should be reused as much as possible in
the local area by, for example, schools, businesses, and individuals. Other technical
equipment that no longer functions or meets the company’s needs is first examined
to see if there are components that can be reused or resold within the company.
What is considered e-waste is forwarded to certified recycling companies.
Hemnet’s office is located in a building owned by Vasakronan Vasakronan has been
ranked as one of the world’s most sustainable property owners by the organisation
GRESB (gresb. com) and applies very high standards within areas such as circularity
and climate impact. This affects our office’s energy consumption (described under
“Scope 2” below) and waste management. We separate all waste in our kitchenette,
where it is collected daily and transported to the building’s environmental room.
From there it is taken further in the waste cycle in a service provided by Vasakronan.
Promoting sustainable housing choices
We have a unique possibility to guide Swedish property buyers toward more
sustainable choices in their home purchases, as well as to motivate sellers to
see the benefits of climate-positive home improvements. A recent initiative that
underscores our dedication to promoting environmentally responsible housing
choices is the integration of an energy efficiency label on property listings.
Getting in full control of CO2e emissions
During 2023, we completed our task of tracking all of our significant direct and
indirect emissions within all three scopes. We also complemented our short-
term emission target of reducing CO2e emissions by 42 percent by 2030,
submitted to and approved by the Science Based Targets initiative (SBTi) in
2022, with a long-term target of reaching net-zero emissions by 2050. This long-
term target was approved by the SBTi in December.
Emissions within Scope 1
Hemnet has no company cars or other direct emissions that fall under scope 1.
Emissions within Scope 2
An essential part of our climate efforts is reducing energy consumption in our office,
which is our only source of CO2e emissions within Scope 2. Our office building is
powered by renewable electricity and for our office space, we have an additional
service from our electricity provider that includes electricity from 100 percent
renewable sources (solar, hydro or wind). The building in which our office is located,
which we moved into in February 2023, meets high environmental standards and
has a platinum certificate under the green building rating system LEED. Most of the
heating and cooling in our new office building is provided by a geothermal system
and produces no CO2e emissions. The building is not (yet) fully self-sufficient and
additional district heating is supplied. However, property owner Vasakronan always
buys the cleanest available product and if energy from renewable sources is
unavailable, Vasakronan climate compensates for the emissions.
Emissions within Scope 3
In 2023, we undertook an extensive project to assess our company’s indirect
emissions (Scope 3), identifying relevant emission categories in both upstream
and downstream activities. We based our emissions data on specific supplier
information and, when unavailable, on our expenses. Our analysis revealed that
the largest emissions are generated within Scope 3, category 1, Purchased Goods
and Services. We were pleased to find that emissions generated by Hemnet as a
platform (web and apps) are minimal, thanks to partnerships with global
companies like AWS and Google, who have ambitious climate agendas. Higher
emissions stem from other purchases such as consultancy services and, primarily,
the commissions paid to the real estate agent industry for their work and sales
related to Hemnet’s products. We have chosen to classify these activities as
Purchased Goods and Services, which is why the emissions fall under Scope 3,
Category 1. Since we lack actual emissions data from real estate agents, standard
calculations have been performed based on spend. In 2024, our focus will be on
improving data quality, which is likely to reduce emissions in this category.
Performance indicators: Carbon dioxide emissions, tonnes CO2e. 2021 2022 2023
Scope 1
Hemnet has no company cars 0 0 0
Scope 2
Electricity
District heating
District cooling
0
3
0
0
2.18*
0
0
0.31
0
Scope 3
Purchased goods and services
Capital goods
Fuel and energy related activities
Upstream transportation and distribution
Waste generated in operations
Business travel
Employee commuting
Use of sold products N/A
1,219.489
14.708
0.45
0.086
0.037
33.599
61.726
2.389
1,802.301
17.803
1.235
0.073
0.018
14.642
47.873
0.873
Total emissions scope 1-3 135.223 1,334.663 1,885.128
Focus area 2: Combating climate change
Long-term goal for combating climate change:
• Reducing absolute scope 1 and scope 2 GHG emissions with 42% by 2030
• Reaching net-zero emissions in all three scopes by 2050
*Due to an update to more accurate emission factors, the emissions from district heating for 2022 have been adjusted in this year’s reporting.
===== SIDA 28 =====
26 · Hemnet Group | Annual and sustainability report 2023
Sustainability results and progress
Our Code of Conduct gives us a strong ethical foundation
Hemnet’s business is run on the basis of principles of ethics and responsibility
that permeate all aspects of our operations and are summarised in our Code of
Conduct. The Code of Conduct provides clear ethical and moral guidance and
sets the expectations of Hemnet in relation to our employees. It helps us to
ensure that principles of ethics and responsibility are integrated into all
aspects of our business and that we act in a trustworthy and transparent
manner in all aspects of our operations.
The code articulates the company’s zero tolerance for bullying, harassment,
intimidation, bribery and corruption. Our approach to Human Rights is also a
part of our Code of Conduct, stating that Hemnet and its employees respect
the internationally recognised human rights as described in the UN Universal
Declaration on Human Rights. In this regards, we are guided by the UN Guiding
Principles on Human Rights in Business and we conduct our business with
respect for the human rights of all individuals. We expect the same from our
suppliers.
Our employees must know about our Code of Conduct, what it stands for and
what responsibilities it comes with for them as Hemnet employees. In the
beginning of 2023, we implemented a new e-learning course to give all
employees solid training on the code, while at the same time giving the
company solid tracking of how many employees have completed the course.
All new colleagues are obliged to complete the e-learning as they start at
Hemnet, and there is also a mandatory yearly refresh of the code for all
employees.
We promote a culture of openness where everyone is encouraged to speak
their mind and raise any issues relating to non-compliance with the code.
Violations of our ethical guidelines are reported internally through managers or
anonymously through our whistleblower service, which is available through our
website hemnetgroup.com and on our intranet.
Demands on suppliers
We expect our suppliers to conduct their business in a responsible manner
compatible with the law and our values. No part of our supply chain must go
against the principles of our Code of Conduct. Hemnet’s Supplier Code of
Conduct sets out our expectations on our suppliers regarding basic ethical and
moral principles related to sustainability and human rights. We have zero
tolerance for child labour and slave-like conditions.
Right to privacy
Data is a key asset for Hemnet and we collect and process large amounts of
data that can be directly or indirectly associated with an individual. All
processing of such information (personal data) is carried out in a transparent
manner, with respect for privacy and in accordance with applicable data
protection legislation.
We do not share personal data with suppliers unless a data processing
agreement is in place. If the supplier is located outside the EU/EEA, we will only
transfer personal data if we have ensured that there is a legal basis for the
transfer and that appropriate safeguards are in place for it.
As we further develop our technology and business or change how we handle
personal data, we ensure that these changes are properly addressed from a
data protection perspective.
These principles form the basis for all of our work related to personal data
protection and are described in our Code of Conduct and in more detail in
Hemnet’s Guidelines for data protection. Since 2020 Hemnet’s legal team has
carried out yearly privacy awareness activities. In 2023, a new e-learning
course was launched, providing training in applicable rules and Hemnet’s
approach to personal data processing.
Sustainability report
Performance indicators: 2021 2022 2023
Communication and training on anti-corruption policies and procedures
Share of employees informed about the company’s Code of Conduct
Share of employees who complete and passed e-training in Code of Conduct*
100%
N/A
100%
98%
100%
77%
Confirmed incidents of corruption and actions taken 0 0 0
Number of incidents reported through Hemnet’s whistleblowing function 0 0 0
Data protection incidents
Number of personal data incidents related to customer data
reported to the Swedish Authority for Privacy Protection 0 0 0
Focus area 3: Living by strong ethical principles
* E-learning module was implemented in the beginning of 2023 and results are from February.
Long-term goal – Living by strong ethical principles:
• 100% of Hemnet’s employees should acquaint themselves with Hemnet’s Code of
Conduct and go through the yearly training
===== SIDA 29 =====
Hemnet Group | Annual and sustainability report 2023 · 27
Sustainability results and progress
Sustainability report
Sustainability results and progress
Hemnet represents a well-functioning part of the property market for people
with the opportunities and means to own a home. Having a roof over your head
is a prerequisite for other aspects of life to function. Our basic principle of civic
participation is to contribute to organisations and initiatives that operate from
the belief that having a place to call home is a human right. We are committed
to providing financial and human resources to projects and organisations
whose beliefs we share, and who support everybody’s right to a place to call
their own home.
Homelessness is devastating to individuals and comes at a high cost to society.
Despite this, over 30,000 people in Sweden today live without a home to call their
own. Many of them are found in Stockholm. Since 2019, Hemnet has been a
proud partner of the NGO Stockholm City Mission and its initiative ”Bobyrån”.
Bobyrån is part of Stockholm City Mission, which helps socially vulnerable
people find a permanent housing solution. The target group for the initiative is
people who are homeless, have a psychosocial problem and need some form of
support. The principle is that people in need are given the opportunity to find
their own housing without having to go through several steps, for example, in the
form of social housing. In 2023, Bobyrån helped 72 people to a long-term home
with reasonable rent.
In 2022, we expanded our social commitment by supporting people in need
beyond Sweden’s borders through continuous contributions to Sweden for
UNHCR. UNHCR is the refugee agency within the UN, whose mission is to protect
the world’s refugees and actively advocate the right of all people to a safe home.
Apart from supporting Stockholm City Mission and Sweden for UNHCR with
monetary donations, we strive to also utilise our platforms to spread knowledge
about their work, hopefully leading to new members and donations. In February
2023, we hosted a streamed video interview with representatives from
Stockholm City Mission, talking about their work with Bobyån and what
companies and civilians can do to contribute. Stockholm City Mission also
visited our office to educate employees in their projects, and in December they
invited interested employees to come and do voluntary work for them,
something we enabled during work hours. In December, we also initiated a
Christmas fundraising campaign together with Sweden for UNHCR.
Performance indicators: 2021 2022 2023
Direct economic value generated and distributed (GRI 201-1)
Contribution to Stockholm City Mission SEK 300,000 SEK 400,000 SEK 500,000
Contribution to Sweden for UNHCR N/A SEK 200,000 SEK 155,000
Focus area 4: Creating positive social impact
Long-term goal:
• Hemnet should yearly allocate financial and personnel resources to support causes
that strive towards helping people in vulnerable situations to get a place to call home
===== SIDA 30 =====
28 · Hemnet Group | Annual and sustainability report 2023
Risk analysis
In this section, we describe Hemnet’s most significant sustainability risks and how we manage them. There
are no identified risks linked to combating climate change and creating social impact as these areas are not
considered to constitute a significant risk for the company.
A trusted and independent marketplace, enabling a mobile, efficient and transparent property market
Significant risk
Inaccuracies in residential property advertisements on Hemnet or content in
advertisements that may give a misleading perception of the property for sale can
have a negative impact on consumers and home buyers. This can lead to home
buyers relying on incorrect information before buying, but also distort competition
between real estate agents.
Given the volume of information on Hemnet, there is always a risk that situations
arise where a seller or buyer does not feel comfortable with, or in control of, the
data we publish despite our communication efforts. Although we do our utmost to
present information relating to cookies and personal data processing as simply
and clearly as possible, there is always a risk that visitors will have difficulties fully
comprehending information on, for example, personalisation, tracking and data
sharing within the framework of advertising networks with which we collaborate.
If Hemnet as a platform were to lose its accessibility, supply and quality, it could
negatively affect the ability of private individuals and real estate agents to carry out
property transactions. Without access to Hemnet, the home buyers’ ability to
access the property supply is hampered, as is the home seller’s ability to advertise
his or her home – and the real estate agent’s ability to do business.
Risk management
All property listings on Hemnet are administered by a registered real estate agent
who mediates Hemnet’s listing agreement with the home seller. This professional
body of certified agents is an important guarantor of Hemnet’s quality, as the
content of any home listing is the real estate agent’s responsibility. To ensure
common rules for all players, we make publication rules clear and available to all
real estate agents. We also have a function within our customer service
organisation that reviews and samples property listings on Hemnet on a daily basis
and contacts real estate agents whose advertisements deviate in various ways
from the publication rules.
We have established processes in collaboration with the real estate agent industry
to ensure that sellers and buyers are aware of what information is published on
Hemnet. Our policy is to respect each individual’s choice with regard to the
information that we publish about objects that have been sold or bought,
respectively, and that can be perceived as sensitive from a privacy perspective, such
as price data and photos of properties sold. Transparency is key to ensuring that our
visitors make informed decisions about personal data processing requiring
customer consent. We regularly review our privacy information to ensure this.
All development work at Hemnet is carried out within the company, which means that
we immediately can act upon and handle operational disruptions and other problems
that may arise on our platforms. Furthermore, our large developer organisation works
daily to improve our products as well as the user experience, to enable the very best
conditions for real estate agents and home sellers to list a property on Hemnet. This,
together with our strong market position, leads to a maintained and stable volume of
listings year to year, where approximately nine out of ten homes sold through a real
estate agent in Sweden have been advertised on Hemnet.
Significant risk
Managing to retain our talents, as well as attracting new ones, is key for the
development of our business and company.
Risk management
To ensure a more long-term, solid and sustainable people and culture strategy,
Hemnet in 2022 hired a skilled Chief People and Culture Officer, as well as adding
this role to the management team (the People and Culture function was previously
a part of the Communications department). This step has significantly increased
the scope of our work within HR- and people-related issues, while also enabling a
more proactive approach towards employee happiness and retention during 2023.
Hemnet has, over the years, had a great need to recruit developers, an area in which
competition for competence is extremely high. The vast majority of our
recruitments are handled internally, increasing our level of control and providing the
possibility to build our own candidate pool. During the last three years, we have
increasingly hired employees from outside of Sweden. This way, we have gained a
lot of experience in, and set up solid processes for, international recruitment. These
various steps to improve our processes have helped us speed up our recruitment
and taken us to a much better place in terms of hiring the competences we need.
As of now, our recruitment needs are on significantly lower levels than what has
been the case over the last years.
Organisational related risks
Significant risk
Failure to comply with laws and regulations against bribery can have serious
consequences for Hemnet and for the individuals concerned. Possible
situations where violations could occur are, for example, in customer care or
representation in the event that activities would go beyond what is considered
appropriate, or that a real estate agent or home seller with contacts at Hemnet
would manage to gain advantages for their property listing outside the
company’s regular processes and routines. In addition to the obvious legal
risks, any such misconduct would potentially be a breach of trust and
detrimental to the Hemnet brand.
Risk management
Anti-corruption is an important part of our Code of Conduct, which is central to
counteracting all forms of bribery, misconduct and corruption within the company.
A benefit or advantage offered to an employee by an external person is not allowed
if it influences or risks influencing the employee’s objectivity and ability to make
commercially sound decisions. The Code of Conduct addresses the company’s
internal guidelines on bribery and corruption and supports employees in their
assessment. Employees are asked to report violations to their manager, their
manager’s manager, Hemnet’s People and Culture Officer, Hemnet’s General
Counsel or via Hemnet’s whistleblower service. Hemnet takes relevant measures
to investigate reported breaches and violations.
Governance-related risks
Sustainability report
===== SIDA 31 =====
Hemnet Group | Annual and sustainability report 2023 · 29
In the process of identifying relevant areas for Hemnet regarding
sustainability, we carried out a materiality analysis prior to our first
sustainability report in 2019. The analysis was based on risks and
opportunities related to running a sustainable business, as well as
aspects concerning the environment, social conditions, human resources,
respect for human rights, anti-corruption and governance issues.
In 2021, we supplemented the materiality analysis with stakeholder
dialogues and in-depth interviews with employees, owners, ESG analysts
and investors. The overall picture from these dialogues was that Hemnet
has a good starting point to further strengthen its work and governance in
the most essential areas. Personal privacy and security are considered to
make up the most important area for Hemnet, also from a risk
perspective, while the climate issue is not considered material for
Hemnet. However, there are expectations from our stakeholders that
Hemnet will report and comment on its carbon footprint in a clear and
comparable way. Finally, many stakeholders note that through its
platform, Hemnet has great potential to be a positive force in society.
In 2022, we continued to develop our focus areas based on the
materiality analysis carried out in 2019 and the stakeholder dialogues
in 2021, but further simplified the framework for our focus areas to
clarify that our sustainability efforts derive from our business model
and vision. This year’s report continues to follow the updates from
2022 and we plan to make no changes to our sustainability reporting
or framework until we have a new structure in place that will be
compliant with the upcoming CSRD and ESRS reporting framework.
Approach
The Board has overall responsibility for the management of the
Company, which includes issues relating to sustainable
management and the Company’s sustainability report. The CEO is
responsible for implementing the Board’s decisions and strategies.
The Chief Communication and Brand Officer (CCBO) is responsible
for sustainability issues within the management team and, with the
support of the General Counsell, must ensure that sustainability
efforts and reporting on them are done correctly and that the
Company continuously develops its sustainability efforts and
raises its ambitions in line with Hemnet’s Sustainability policy
(adopted by the Board in December 2022). Managers at the
management team level are responsible for ensuring that the work
of each department is carried out in a way that supports the
Company’s sustainability efforts. The CEO reports sustainability
developments and steps to the Board on a quarterly basis.
Clear values and ethical guidelines guide our actions
Hemnet’s values describe how we act and what we stand for. Our Code
of Conduct provides clear ethical and moral guidance and sets the
expectations from Hemnet for both employees and external partners.
This helps us to act in a trustworthy and transparent way, which
ultimately helps strengthen the Hemnet brand. All managers and
employees are responsible for reading and complying with the
Company’s Code of Conduct as well as to complete the yearly
e-learning on this topic.
Training and compliance monitoring
During the year, we continued to train new and current employees in
our Code of Conduct. We also have a Supplier Code of Conduct in
place to ensure that the moral and ethical business principles that
Hemnet follows are also clear to our suppliers. In 2023 we
implemented a new e-learning system to give our employees better
possibilities to learn and understand our most crucial governing
documents and improve how we track and follow up our
employees’ knowledge. The first e-learning, covering our Code of
Conduct, was rolled out in February 2023 and followed up in
December 2023. We also initiated an e-learning course in
Information Security and Privacy during 2023. We will continue to
repeat both these e-learning courses yearly to ensure our
employees have up-to-date knowledge of the company’s most
important policies and procedures.
Breaches of our Code of Conduct are followed up annually. No
violations of our Code of Conduct came to our attention in 2023,
either through internal reporting channels or through our
whistleblowing system.
Governance and responsibility for sustainability
within the business
Sustainability report
===== SIDA 32 =====
30 · Hemnet Group | Annual and sustainability report 2023
Auditor’s report on the statutory
sustainability statement
Engagement and responsibility
It is the Board of Directors who is responsible for the statutory sustainability
statement for the year 2023 which is defined on page 33 and that it has been
prepared in accordance with the Annual Accounts Act.
The scope of the audit
Our examination has been conducted in accordance with FAR’s auditing
standard RevR 12 The auditor’s opinion regarding the statutory sustainability
statement. This means that our examination of the sustainability statement is
different and substantially less in scope than an audit conducted in
accordance with International Standards on Auditing and generally accepted
auditing standards in Sweden. We believe that the examination has provided
us with sufficient basis for our opinions.
Opinions
A statutory sustainability statement has been prepared.
Stockholm the day of our electronical signature
Ernst & Young AB
Anna Svanberg
Authorized Public Accountant
To the general meeting of the shareholders of Hemnet Group AB (publ), corporate identity number 559088-4440
===== SIDA 33 =====
Hemnet Group | Annual and sustainability report 2023 · 31
The Board of Directors and the CEO of Hemnet Group AB (publ), hereinafter
Hemnet, with corporate identity number 559088-4440 and its registered
office in Stockholm, hereby submit annual report and consolidated financial
statements for the financial year 1 January–31 December 2023.
Operations
Hemnet Group AB (publ) is parent company to the Hemnet Group (”the Group”). The
main operations of the Group are carried out by the subsidiary company Hemnet
AB. Hemnet aims to be the marketplace for property and related services that is the
most appreciated and visited by estate agents, site visitors and advertisers.
Hemnet is Sweden’s largest real estate platform and offers virtually the entire
residential property stock of the country. Hemnet’s services are offered on
Hemnet.se and its platforms for Android and iOS. Hemnet had good visitor
numbers in 2023, with an average of over 42 million visits per month. Visitors
also spent a total of 1.33 billion minutes on Hemnet’s platforms during the year.
Administration report
In 2023, a total of 175,343 home listings were published on Hemnet, 12 percent
below the 198,259 homes that were published in 2022. The lower listing
volume is an effect of a slower property market in 2023, following the high
inflation and rapidly increased interest rates. During the year, Hemnet has
continued to develop its product portfolio, both with regards for services to
home sellers and for business customers. The value-added services for home
sellers launched in previous years have been gradually improved, which all in
all led to an increased use of these services.
The trend for the number of property listings, sales rate and listing prices
also has a direct impact on the Group’s financial results. Therefore,
Hemnet continuously analyses developments in the property market and
communicates these insights to the media and the public.
Group structure
The group structure is illustrated below. All companies are owned 100 percent.
Administration report
The financial year 2023
Hemnet Sverige AB
556536-0202
Hemnet AB
556260-0089
Hemnet Group AB (publ)
559088-4440
HN Hem AB
559264-9775
===== SIDA 34 =====
32 · Hemnet Group | Annual and sustainability report 2023
Significant events during the fiscal year
Share repurchases
The 2022/2023 Share Repurchase Program was ended, as planned, just before
the 2023 Annual General Meeting, and a total of 2,780,428 repurchased shares
were cancelled as per the AGM decision.
The 2023 Annual General Meeting also resolved to mandated the board
to commence a new share buy-back program, and the Board decided on a
new share repurchase programme of maximum SEK 450 million until the
2024 Annual General Meeting. The purpose of the program is to adjust the
Company’s capital structure by reducing the share capital. The Board of
Directors therefore intends to propose to the Annual General Meeting 2024
that the repurchased shares be cancelled. During 2023, the Company has
repurchased a total of 2,302,862 shares for a total amount of SEK 418.1 million
under both programs.
Board and management team changes
At the 2023 AGM on 27 April 2023, Anders Nilsson was elected new Chair,
replacing Christopher Caulkin who had been interim Chair since 31 August
2022. On 2 May 2023 Anders Örnulf joined Hemnet as CFO, replacing Jens
Melin who had been interim CFO since August 2022. On 6 November 2023,
Lisa Farrar joined Hemnet in a new role as Chief Operating Officer (COO).
Changes to the group structure
During the year, Hemnet made a number of changes to the group
structure, merging and liquidating passive subsidiaries in order to simplify
administration. This has resulted in the group shrinking from 8 to 4 legal
entities.
Macro economic development
The macroeconomic environment has presented some challenges in recent
years with the war in Ukraine, high inflation both in Sweden and globally, and
sharp changes in interest rates. These factors contribute to increased market
uncertainty, which affects Hemnet both indirectly, through a cooler housing
market with fewer transactions and lower demand from Hemnet’s business
customers as they reduce their spending, and directly, through higher interest
rates on the company’s external financing.
Financial overview
Below is a multi-year comparison for the Group’s five latest fiscal years.
2023 2022 2021 2020 2019
Net sales 1,004.7 889.2 728.1 544.1 444.4
EBITDA 525.5 448.1 302.9 188.0 171.9
EBITDA margin, % 52.3% 50.4% 41.6% 34.5% 38.7%
Adjusted EBITDA 525.5 448.1 355.0 202.1 171.9
Adjusted EBITDA
margin, % 52.3% 50.4% 48.8% 37.1% 38.7%
Operating profit 448.2 377.5% 223.9 110.5 98.7
Operating margin, % 44.6% 42.5% 30.8% 20.3% 22.2%
Income after
financial items 427.4 370.7 198.1 86.8 83,6
Profit after tax 338.7 293.8 156.5 67.7 65.6
Profit margin, % 33.7% 33.0% 21.5% 12.5% 14.8%
Average revenue
per published listing
(ARPL), SEK 4,490 3,275 2,467 1,760 1,414
Equity/Assets ratio, % 58.4% 68.4% 71.1% 56.9% 53.4%
Net debt 438.1 228.1 188.6 415.1 521.4
Net debt/
EBITDA, times 0.8 0.5 0.6 2.2 3.0
Net debt/adjusted
EBITDA, times 0.8 0.5 0.5 2.1 3.0
Debt/Equity
ratio, times 0.4 0.2 0.2 0.5 0.6
Number of
employees 154 135 112 108 92
Number of published
listings in the period 175.3 198.3 198.4 189.3 185.0
Net sales
Net sales increased by 13.0 percent and amounted to SEK 1,004.7 (889.2)
million. Both service categories grew during the year. Property listing related
revenues increased by 21.0 percent to SEK 808.7 (668.4) million, mainly
through higher average prices but also through higher conversion rate for
value-added services for home sellers, which has continued to increase and
has thus contributed, together with a segmented price model, to a significant
growth in revenue. The growth in listings revenue has meant that the average
revenue per published listing, ARPL, increased by 37.1 percent to SEK 4,490
(3,275). Turnover from other services decreased by -11.2 percent to SEK 196.0
(220.8) million, mainly driven by a lower income from display ads from property
developers and other advertisers.
Operating profit
Operating profit increased by 18.7 percent to SEK 448.2 (377.5) million,
corresponding to an operating margin of 44.6 (42.5) percent. Other external
costs increased by 8.3 percent and amounted to SEK 323.7 (299.0) million.
Administration and commission compensation to affiliated real estate offices
together constitute the largest item in other external costs and increased by
22.2 percent to SEK 225.3 (184.3) million, primarily as an effect of the increased
revenues from property sellers. The remaining part of other external expenses
decreased by -14.2 percent and amounted to SEK 98.4 (114.7) million. This is
primarily due to lower costs for marketing and consultants.
Personnel costs increased by10.7 percent and amounted to SEK 169.6 (153.2)
million as a result of a growing organisation where personnel reinforcements
took place primarily within the product development teams to continue
strengthening Hemnet’s customer offering through the development of new
and existing products.
Net financial items
The net from financial income and financial expenses amounted to SEK -20.8
(-6.8) million and consists mainly of interest expenses on the Group’s bank
loan. Profit before tax amounted to SEK 427.4 (370.7) million.
Taxes
Reported total tax expense amounts to SEK 88.7 (76.9) million, which
corresponds to an effective tax of 20.7 (20.8) percent. Current tax expense
amounted to SEK 95.5 (86.8) million, while deferred tax income amounted to
SEK 6.8 (9.9) million.
Profit for the year
Profit for the year after tax amounted to SEK 338.7 (293.8) million.
Earnings per share
Earnings per share, basic & diluted, amounted to SEK 3.47 (2.93).
Investments
During the year, as in the previous years, the company worked on developing
its product offering. Development took place with both the company’s own
staff and with external consultants. Some specific development projects have
been deemed of such a nature and with such expected future earnings that
they have been treated as capitalised development expenses. In total for the
year, SEK 31.5 (13.7) million has been capitalised, thus increasing intangible
fixed assets. Otherwise, the business has only a minor need for investment in
equipment, with the year’s new purchases amounting to SEK 7.3 (1.8) million.
Cash flow
Cash flow from operating activities amounted to SEK 395.9 (356.0) million,
of which changes in working capital amounted to SEK -4.2 (+8.2) million. The
increase in cash flow is mainly attributable to the higher profit from operations.
Cash flow from investing activities in tangible and intangible assets resulted
in a cash flow of SEK -38.8 (-15.5) million. Cash flow from financing operations
amounted to SEK -354.9 (-334.6) million, primarily due to share buybacks of
-418.5 million SEK and paid dividends of -98.0 million SEK, partially offset by
increased utilisation of the credit facility, net, of +170.0 million SEK.
Financial position
The Group’s cash and cash equivalents, including interest bearing securities,
amounted to SEK 102.6 (100.4) million at the end of the period and total
interest bearing liabilities to SEK 102.6 (328.5) million. Net debt thus
amounted to SEK 438.1 (228.1) million, which corresponds to a debt/equity
ratio of 0.8 (0.5) times rolling twelve-month adjusted EBITDA.
Equity amounted to SEK 1,259.6 (1,432.7) million, which corresponded to an
equity/assets ratio of 58.4 (68.4) percent.
Administration report
===== SIDA 35 =====
Hemnet Group | Annual and sustainability report 2023 · 33
Quality and sustainability
Hemnet’s sustainability work is carried out as an integral part of its ongoing
operations. Hemnet Group AB (publ) has drawn up a statutory sustainability
report according to ÅRL which can be found on pages 22-29. The statutory
sustainability report also covers the Group.
The company does not conduct any permit or notification activities according
to the Swedish Environmental Code.
Hemnet is currently undertaking necessary preparations to ensure that we
are ready for the upcoming EU directive on corporate sustainability reporting
(Corporate Sustainability Reporting Directive, CSRD) and the reporting
standard ESRS, which will come into effect on January 1, 2026, for companies
of Hemnet’s size.
Research and development
Hemnet’s corporate culture is characterised by a constant desire to refine
and improve our products and services. The property platform is built and
managed by specialist teams in development, sales, market and product.
Learning and development occurs naturally in everyday life between teams.
Testing, exploring and taking on new challenges to strengthen our position in
the market by building simple and efficient services for our users is a key part
of our business. A business characterised by a high rate of development. The
vision to be the key to your home journey guides Hemnet’s development work.
During the year, SEK 31.5 million (13.7) was capitalised regarding development
expenses. The capitalised development expenses are recognised in the
balance sheet as intangible assets.
Outlook
Hemnet is by far Sweden’s largest residential property platform and during
the pandemic we saw a record high activity in the housing market, which have
decreased somewhat since as a result of macroeconomic changes. In the
longer term, however, we do not see that interest in the residential property
market will decrease.
The company will continue to develop and improve the product portfolio that
is now in place for the main customer groups: property sellers, real estate
agents and property developers, as well as to evaluate and prioritise which
additional needs of the housing market players that the company can meet
through new or improved services. Furthermore, the focus will continue to be
on strengthening our cooperation and our relationships with real estate agents
and property developers, which are important partners.
Group risks and risk factors
All operations are associated with a certain degree of risk-taking, risks that can
affect operations, standing and results. Risks related to Hemnet’s operations,
as well as its expectations and management, are analysed annually by the
Board and Group management.
There is a pressure from both old and new competitors, and with that
competition comes a risk that both visitors, real estate agents and advertisers
use services other than Hemnet, which could have a negative impact on the
business.
In recent years, Hemnet has diversified its revenue streams through a number
of changes, including by developing value-added services that give property
sellers the opportunity to influence their sale. Hemnet has also introduced
new products for companies operating in the residential property market
such as real estate agents, property developers and banks. It is important for
the company to continue developing new and existing services that meet the
needs of current and future customer groups.
The income from property listings is a significant part of sales. Developments in
the Swedish housing market can therefore have a significant effect on Hemnet’s
operations. Hemnet’s advertising business has continued to develop positively
and the company offers advertising both through direct sales and through
programmatic trading. The development and trends for ad purchases in the
market can affect Hemnet’s revenue both positively and negatively.
For Hemnet, it is central to have a good relationship with real estate agents
and to have a substantial range of property listings. Hemnet’s future business
may be threatened if a deteriorating estate agent relationship would lead to a
deterioration in the range of property listings.
In addition to its own funds, the Group’s operations are also financed through
borrowing. As a result, the business is exposed to financing risks, interest rate
and credit risks. The Group has a long-term credit agreement that extends until
April 2026. Further information on the Group’s debt can be found in notes K21
and K21.
For further information on risks, see the section on Internal controls and risk
management on page 38.
Management and employees
The organisation has continued to grow and the number of employees at the
end of the year amounted to 154 people, which is an increase of 19 people
compared with the beginning of the year. The average number of employees at
Hemnet in 2023 was 148, with 64 of them women and 84 men.
Significant events after the end of the financial year
On January 25, 2024, Hemnet announced that its goals, set with the
overarching objective of achieving net-zero greenhouse gas emissions by
2050, have been approved by the Science Based Targets initiative (SBTi).
Hemnet continued the share repurchase program in 2024 and repurchased an
additional 321,952 shares for a total of SEK 93.1 million during the period from
1 January, 2024 to 12 March, 2024.
Parent Company’s earnings and financial position
Hemnet Group AB (publ) is the parent company of the Hemnet group. The
Parent Company’s net sales of SEK 8.9 (9.2) million referred in their entirety
to intra-group services invoiced to other Group companies. The Parent
Company’s costs amounted to SEK 18.9 (20.1) million. Group contributions
received from the subsidiary Hemnet Sverige AB amounted to SEK 492.7
(435.0) million, with profit before tax amounting to SEK 843.4 (416.8) million.
Cash and cash equivalents amounted to SEK 14.2 (34.9) million. Equity
amounted to SEK 1,186.5 (949.9) million. The total number of shares amounted
to 98,351,050 (101,131,478) and the number of shares outstanding amounted
to 96,535,933 as of 31 December 2023.
Administration report
===== SIDA 36 =====
34 · Hemnet Group | Annual and sustainability report 2023
Governance model
Hemnet Group AB (publ) is a Swedish
limited liability company, publicly traded on
Nasdaq Stockholm and based in Stockholm.
Hemnet’s corporate governance framework
and principles are designed to comply with
applicable Swedish law, Nasdaq Stockholm’s
rules for issuers, the Swedish Corporate
Governance Code (the ”Code”), Hemnet’s
Articles of Association and generally accepted
sound stock market practice. Corporate
governance practices refer to the decision
making systems with which owners, directly
or indirectly, govern a company. The Code is
published on www.bolagsstyrning.se where
a description of the Swedish Corporate
Governance model can also be found. The
main decision-making bodies are the annual
general meeting (the “AGM”), the Board of
Directors and the CEO. The AGM appoints
the Board, which in turn appoints the CEO,
who manages ongoing administration in
accordance with the CEO Instructions adopted
by the Board, which include instructions for
financial reporting to the Board.
Hemnet’s corporate governance
framework aims to ensure that the company
is managed as responsibly, sustainably and
efficiently as possible in the interests of
Hemnet’s shareholders and that both internal
governing documents (policies, guidelines
and instructions) and external regulations are
complied with. Hemnet operates its business
with high ethical and moral standards.
Hemnet’s Code of Conduct is the core of the
Company’s governing documents and serves
as a guide to the employees as well as a tool to
implement Hemnet’s sustainability efforts in
all aspects of the business.
During 2023, Hemnet has not deviated
from the Nasdaq Stockholm Rule Book for
Issuers nor from good stock market practice.
With regards to the Code, one deviation is
reported, in relation to the composition of the
Remuneration Committee. The reasons for
this are further explained under Remuneration
Committee on page 37.
This Corporate Governance Report is
submitted in accordance with the Swedish
Annual Accounts Act and the Code. The
report describes how Hemnet has conducted
its corporate governance activities during
the 2023 fiscal year. The Corporate
Governance Report has been audited by
Hemnet’s auditor, as presented in the
auditor’s report on page 73.
Annual general meeting
The AGM is the highest decision-making
body of Hemnet. At the AGM, all shareholders
are given the opportunity to exercise their
voting rights. The Swedish Companies Act
(2005:551) (Sw. Aktiebolagslagen) and the
Articles of Association set out the procedures
for convening General Meetings and who is
entitled to attend and vote at such meetings.
During 2023, no extraordinary general
meetings were held. The AGM was held on
27 April 2023 in Stockholm as a physical
meeting with the possibility for shareholders
to vote in advance (so called postal voting).
All proposals to the AGM were approved. All
documentation relating to the AGM 2023 is
available on www.hemnetgroup.com.
Annual general meeting 2024
Hemnet’s AGM 2024 will be held on 25 April
2024 in Stockholm as a physical meeting
with the possibility for shareholders to vote in
advance (so called postal voting).
All documentation relating to the AGM is
available on www.hemnetgroup.com.
Shares
At year-end 2023, the total number of shares
in Hemnet amounted to 98,351,050 shares,
of which 93,294,476 ordinary shares and
5,056,574 series A1 shares. Both types of
shares have the same voting weight and voting
rights, but shares of series A1 have a veto
right against changes in the business objects
of the company in the articles of association.
Shareholdings representing at least one tenth
of the voting rights of all shares in Hemnet
are Vor Capital LLP with 10.46 percent of
the capital and votes and Mäklarsamfundet
Bransch in Sweden with 10.44 percent of the
share capital and votes. The 2023 Annual
General Meeting authorised the Board to
initiate repurchases of own ordinary shares
and during the year, 2,302,862 ordinary shares
have been repurchased. The repurchased
shares are intended to be cancelled, pending
decision by the 2024 Annual General Meeting,
whereby the total number of shares decrease.
The 2024 Annual General Meeting is also
proposed to authorise the Board to continue
Annual General Meeting
Board of Directors
Auditor
CEO/Management
Audit Committee
Remuneration Committee
ShareholdersNomination Committee
Administration report
Corporate Governance Report
===== SIDA 37 =====
Hemnet Group | Annual and sustainability report 2023 · 35
Board and Committee composition
Board member Position Remuneration Committee Audit Committee
Anders Nilsson * Chair Chair -
Maria Redin Member - Chair
Anders Edmark Member - Member
Tracey Fellows Member - Member
Håkan Hellström Member Member -
Nick McKittrick Member - Member
Pierre Siri Member Member -
Chris Caulkin** X X X
Board and Committee attendance
Member Board meeting Remuneration Committee Audit Committee
Anders Nilsson * 7/10 2/4
Maria Redin 10/10 7/7
Anders Edmark 10/10 7/7
Tracey Fellows 10/10 6/7
Håkan Hellström 9/10 4/4
Nick McKittrick 10/10 7/7
Pierre Siri 9/10 4/4
Chris Caulkin** 3/10 1/4
Nomination Committee
Member Nominated by 31/12 2023, % of votes
Andreas Haug (Chair) Vor Capital LLP 10.46%
Jonas Bergh Mäklarsamfundet Bransch i Sverige AB 10.44%
Per Johansson Didner & Gerge Fonder AB 5.57%
Celia Grip Swedbank Robur Fonder AB 3.44%
Anders Nilsson N/A N/A
* Assumed office as Chair of the Board on 27 April 2023. ** Chair of the Board until April 27th.
Administration report
with repurchases of own shares. For more
information about the Hemnet share and the
largest shareholders, see page 21.
Nomination Committee
In accordance with the Nomination
Committee’s Instructions adopted by
the AGM 2022, the members of the
Nomination Committee shall consist of four
representatives appointed by the largest
shareholders of Hemnet, in terms of voting
rights as of 31 August, who wish to appoint
a member. In addition, the Chair of the
Board shall be a member of the Nomination
Committee. The Nomination Committee
shall perform its duties as set out in the Code
and the Nomination Committee Instructions,
available on www.hemnetgroup.com. The
Nomination Committee is responsible for
preparing and presenting proposals for a
Chair of the AGM, the members of the Board
of Directors and the Chair of the Board of
Directors, the fees to the members of the
Board of Directors, the election of auditors,
the auditors’ fees and, if applicable, any
amendments to the Nomination Committee
Instructions.
The Nomination Committee ahead of the
AGM 2024 has been formed in accordance
with the Nomination Committee Instructions
adopted by the AGM 2022. The Nomination
Committee consists of five members: Andreas
Haug, nominated by Vor Capital LLP , Jonas
Bergh, nominated by Mäklarsamfundet
Bransch i Sverige AB, Per Johansson,
nominated by Didner & Gerge Fonder AB, Celia
Grip, nominated by Didner & Gerge Fonder AB
and the Chair of the Board Anders Nilsson. The
Nomination Committee has decided to elect
Andreas Haug as its Chair. The composition
of the Nomination Committee meets the
composition requirements of the Code.
In its work, the Nomination Committee has
applied Rule 4.1 of the Code as its diversity
policy in addition to the gender equality goals
set forth in the Company’s Sustainability
Policy. To support the Committee’s process,
an annual Board evaluation is carried out,
the results of which are presented to the
Committee.
===== SIDA 38 =====
36 · Hemnet Group | Annual and sustainability report 2023 Administration report
• CEO update
• Financial update
• Business plan
• Budget
• Preliminary results and
business update
• Decision on quarterly
report
• Board and CEO valuation
• CEO update
• Financial update
• Inaugural Board meeting
• The Board’s Rules of
Procedure,
CEO instruction and
other governing
documents
• Financial reporting and
business update
• Decision on quarterly
report
• CEO update
• Financial update
• Annual report and financial
statements
• Notice of Annual General
Meeting
• Guidelines for compensation
and other terms of
employment for senior
executives
• Decision on quarterly report
• Review of risks
• CEO update
• Financial update
• Internal control and risk
assessment
• Decision on quarterly
report
• Strategy meeting
Annual cycle of the Board of Directors
Audit Committee responsibilities
The Committee’s work in 2023 has covered issues such as:
• Analysis of the completeness and accuracy of the respective interim report, year-end report and annual report.
• Review of Hemnet’s risks and internal controls, and their effectiveness.
• Review and follow-up of the auditor’s reporting on audits.
• Policy review.
Auditor
In accordance with its Articles of Association,
Hemnet must have one or two auditors, and
no more than two alternate auditors. A regis-
tered accounting firm may be appointed as
Hemnet’s auditor. The auditor is appointed by
the AGM for a mandate period of one year.
At the AGM 2023, Ernst & Young AB was
reelected as auditor with the Authorised Public
Accountant Anna Svanberg as lead auditor for
the period until the end of the 2024 AGM. Ernst
& Young AB has been Hemnet’s auditor since
2016 and Anna Svanberg has been the auditor
in charge since 2019. In conjunction with the
financial statements, the Board annually recei-
ves a presentation from the auditors without
the Company’s management being present.
Each year, the auditors align their audit plan
and risk assessment with the Audit Commit-
tee. The independence of the auditors in rela-
tion to the Company is ensured by legislation
as well as by the audit firm’s internal guidelines,
and the Audit Committee’s review of the enga-
gements that the audit firm may undertake in
addition to the audit engagement.
Hemnet does not have an internal audit
function, but management has organised
processes and dedicated resources to acti-
vely work with and develop the area of inter-
nal governance and control. The Audit Com-
mittee receives regular feedback on its work.
The Board has assessed that this form of
long-term and focused work in the area of
internal governance and control is the most
appropriate way to address the issue. The
Q1 Q2 Q3 Q4
===== SIDA 39 =====
Hemnet Group | Annual and sustainability report 2023 · 37
decision is reviewed annually. For specifica-
tions of auditors’ remuneration, see note K7
for the Group.
Board of directors
The Board of Directors has the ultimate
responsibility for the Company’s organisation
and the administration of the Company’s
affairs. The Board’s duties include
safeguarding the interests of the Company
and its shareholders by, among other things,
appointing the CEO, continuously assessing
the Company’s financial situation, deciding on
the Company’s strategy, ensuring that the
Company has good risk management and
internal control, as well as ensuring that the
Company complies with applicable laws and
regulations and the Articles of Association.
Each year, at an inaugural meeting held in
conjunction with the AGM, the Board of
Directors adopts rules of procedure for its
own work, as well as rules of procedure for
the Audit Committee and Remuneration
Committee. The Board also annually
establishes an instruction for the CEO which
includes instructions on financial reporting to
the Board.
Composition of the Board
According to the Articles of Association, the
Board of Directors of Hemnet shall consist of a
minimum of five and a maximum of nine
members without deputy Board members. The
Board of Directors elected by the AGM 2023
consisted of seven members, two women and
five men. At the AGM 2023, Anders Nilsson was
elected as a new board member and Chair. No
one from the Company’s management team is
a member of the Board and the composition of
the Board meets the requirements concerning
the independence of the Board – for further
information on the Board, including the
independence of its members in relation to the
Company and its management and major
shareholders, see pages 40-43.
The Board’s work
The Board applies written rules of procedure,
which are revised annually and adopted by the
inaugural board meeting each year. The rules
of procedure for the Board of Directors details
the Board’s annual calendar (see page 36)
and all Board meetings include approval of
previous minutes, a CEO report and a financial
report from the CFO.
During 2023 ten (10) Board meetings
were held (including one meeting per
capsulam). The attendance of Board
members at the meetings is shown in the
table above. The secretary of the Board
meetings has been Hemnet’s General
Counsel. Each Board meeting has included
an item on the agenda where the Board has
had the opportunity to discuss without
management being present.
Committees
In order to increase the efficiency of its work
and enable a more detailed analysis of certain
issues, the Board has formed two Board
Committees. The Audit Committee and the
Remuneration Committee are preparatory
bodies for the Board’s work, without delegated
decision making powers. The Audit
Committee, however, decides on which auditor
it recommends the Nomination Committee to
propose to be elected at the next AGM. The
establishment of these Committees does not
limit the responsibility of the Board of Directors
for the management of the company and the
decisions taken by the Board of Directors.
Committee members are appointed at the
inaugural Board meeting held immediately
after the AGM and are appointed for one year
at a time. Rules of procedures for the
Committees are adopted at the inaugural
Board meeting. At Committee meetings, the
CEO and/or the CFO normally participate as
presenters. The matters dealt with at the
meetings of the Committees are documented
and reported at the following Board meeting.
Audit Committee
The purpose of the Audit Committee is to
prepare audit matters, monitor and ensure the
quality of financial reporting and the
effectiveness of internal control, risk
management and audit, and facilitate the
work of the Board by supporting and
monitoring the ongoing financial reporting
process.
The members of the Audit Committee
have since the AGM 2022 consisted of Maria
Redin (Chair), Anders Edmark, Tracey Fellows
and Nick McKittrick. The Company’s CEO has
attended six of seven meetings of the Audit
Committee during the year and the CFO has
attended all meetings. The Company’s
General Counsel has served as secretary of
all meetings. The company’s auditor, Ernst &
Young AB, has attended specific Committee
meetings during the year, to report, among
other things, on the quarterly review and
internal control and to discuss the Company’s
CSRD preparations.
Remuneration Committee
The responsibilities of the Remuneration
Committee are, among other things, to
monitor, evaluate and prepare remuneration
guidelines. After the AGM 2023, the
Remuneration Committee has consisted of
Anders Nilsson (elected Chair of the
Remuneration Committee at the Inaugural
Board meeting held on 27 April 2023),
Håkan Hellström and Pierre Siri. The
Company’s CEO has attended all meetings
of the Committee. Since Håkan Hellström is
not independent in relation to the Company,
the composition of the Committee is not
fully in line with the Code’s requirements. It
was deemed important by the Board to
ensure that all Board members could
participate in the Committee work and
Håkan Hellström’s engagement in the real
estate industry was not deemed to have any
effect on the matters handled by the
Committee.
Administration report
Remuneration Committee responsibilities
The Committee’s work in 2023 has covered issues such as:
• Monitoring of long-term incentive schemes and preparation ahead of the AGM 2024 in relation to long-term incentive programs.
• The remuneration guidelines adopted by the Annual General Meeting has been monitored and evaluated.
• Review of the remuneration guidelines ahead of the 2024 AGM.
• A draft remuneration report has been prepared for the Board to submit to the 2024 AGM.
===== SIDA 40 =====
38 · Hemnet Group | Annual and sustainability report 2023
Evaluation of the Board and CEO
The Board carries out an annual evaluation of
the work of the Board and the CEO. The
purpose of the evaluation is to get an idea of
the Board members’ views on how the work of
the Board is carried out and what can be done
to make it more efficient. It is also intended to
give an idea of the type of issues the Board
believes should be given more prominence
and in which areas additional expertise may
be required on the Board. The 2023 evaluation
was carried out with the support of an
external contractor during autumn 2023. The
results of the evaluation have been presented
both to the Chair and to the Board as a whole,
as well as to the Nomination Committee. The
CEO evaluation was carried out by the Board
in conjunction with the ordinary board
meeting in December 2023.
CEO and management team
The Board appoints the CEO and establishes
an instruction for the CEO’s work. The CEO is
responsible for day-to-day management in
accordance with applicable laws and
regulations and in accordance with the CEO
Instructions adopted by the Board of
Directors. The CEO’s responsibilities include,
by way of example, resources, finance and
financial matters, day-to-day contact with
Hemnet’s stakeholders and the financial
market. The CEO also ensures that the Board
receives the necessary information to make
informed decisions. The CEO has appointed a
group management team, which consists of
six (6) members including the CEO, of which
four (4) are women and two (2) are men. It
can be noted that this gender balance
exceeds the stated goal of gender equality as
set out in the Sustainability Policy. For further
information on the management team see
page 42-43. In addition to the group
management team, the CEO has appointed an
extended leadership team composed of key
employees representing important business
functions, in order to better align on strategy
and prioritisation, as well as to speed up
decision-making.
Internal control and risk management
The purpose of internal control is to assess
which risks are significant for Hemnet and
should therefore be managed through
ongoing monitoring and control. The Board
has the ultimate responsibility for this area
and has delegated operational responsibility
to the CEO. The starting point for this work is
the annual risk analysis carried out by the
management team and presented to the
Board, on the basis of which the Board adopts
an updated risk register of the Company’s
most material risks and a framework of
control activities designed to mitigate or,
where possible, eliminate the identified risks.
Work is concentrated on the areas that are
most important for reducing the overall risk
exposure of the Company. Financial reporting
is a particular focus area within the
framework of this work. During the self
assessment process that follows, there is
continuous reporting to the Audit Committee
and then, once the self-assessment of all
controls has been finalised, the results are
presented to the Board.
The Company does not have an internal
audit function but management has
organised processes and dedicated
resources to actively work with and develop
the area of internal governance and control.
Remuneration
Fees to the Board
The members of the Board of Directors
receive a fee as resolved upon by the AGM. At
the AGM 2023, the amount of Board fees,
including remuneration for work in the Audit
Committee and Remuneration Committee,
was set at a total of SEK 3,670,000. The
distribution of fees is shown in note G8.
Remuneration to senior executives
Senior management consists of the CEO and
the management team. Remuneration to
senior executives consists of a fixed market
salary, variable cash compensation not to
exceed 50 percent of base salary, pension and
the opportunity to participate at market value
on certain occasions in long-term share
related incentive programs. Remuneration of
the CEO is determined by the Board of
Directors upon recommendation of the
Remuneration Committee. Remuneration to
other senior executives is decided by the CEO,
after consultation with the Remuneration
Committee.
The current guidelines for remuneration to
senior executives are included in note G8 and
available on the Company’s website. The
guidelines remain in force until new
guidelines are adopted by the AGM. The
Board shall draw up proposals for new
guidelines at least every four years.
The Board has prepared a
Remuneration Report that will be
presented at the 2024 AGM and published
on the Company’s website. The
Remuneration Report describes how the
Remuneration Guidelines have been
implemented and provides information on
the remuneration of the CEO and a
summary of the outstanding incentive
programs for longterm share-based
remuneration. Note K8 as well as the
Remuneration Report and the AGM
documentation available on the website
provide a description of the long-term
variable incentive programs.
Internal control over financial reporting
The following section sets out the Board’s
report on internal control over financial
reporting.
Control environment
The control environment is dependent on
clear decision paths, authority and
responsibility, combined with a corporate
culture that highlights both shared values as
well as the individual’s responsibility to
maintain good internal control.
The Board’s rules of procedure,
instructions for the CEO and Committees aim
to ensure a clear division of roles and
responsibilities, in order to achieve an
effective management of the risks of the
business. Furthermore, Hemnet has a set of
Policies, guidelines and routines that specify
who is responsible for a particular task, what
mandates exist and how follow-up is carried
out. These policies include a financial policy, a
sustainability policy, an insider policy, a
communication policy and an authorisation
instruction. Accounting rules and reporting
procedures are documented in the Hemnet
financial handbook. Policies are available on
the Company’s intranet for staff. The most
substantial steering documents and the Code
of Conduct are availalbe on the Company’s
website. The documents are updated
annually or as needed.
Through the Audit Committee, the Board
has established a body that, among other
things, prepares the Board’s work on quality
assurance of the Company’s financial reports.
The Company’s management also reports
regularly to the Audit Committee on the
internal control environment, including an
annual report on the Company’s operational
and financial risks.
Risk assessment
Hemnet has implemented a risk assessment
model. Significant risks are documented and
assessed in a risk map, and then linked to
specific control activities. Each year, the
Board conducts a review of identified risks
and determines measures for managing and
reducing these risks.
Risk management is part of the ongoing
work, not least in the area of financial
reporting, where the Company strives to
Administration report
===== SIDA 41 =====
Hemnet Group | Annual and sustainability report 2023 · 39
continuously analyse the risks that can lead
to errors in financial reporting. Risks related
to financial reporting are regularly
discussed with the Company’s external
auditors, who also present their risk
assessment to the Audit Committee and the
Board on an annual basis.
Control activities
Particular emphasis is placed on ensuring
that the financial reporting gives a true and
fair view at each reporting date, that there are
control activities involving all levels of the
organisation, from the Board and
management team to other employees. The
CFO is responsible for ensuring the day-to-day
control of financial reporting. Financial
controls in the Company’s business
processes include approval of business
transactions, certification of supplier
invoices, account reconciliations, power of
attorney and authorisation structures, as well
as monthly analytical performance
monitoring. The Board and management of
Hemnet receive information on a monthly
basis about the Group’s results, financial
position and other information about the
development of the business.
The Group does not have an internal audit
function, but internal audit is managed
through enhanced controlling and through
ongoing work to evaluate and improve
processes, automation of tasks and
evaluation and implementation of enhanced
IT support linked to financial reporting.
Hemnet has developed a reporting
package for ongoing financial monitoring.
Information and communication
In order to ensure that external
communication is correct, complete and
timely, Hemnet has, among other things, a
communication policy adopted by the Board,
as well as an instruction on information
security.
Hemnet has also adopted governing
documents in the form of policies and
guidelines which form the basis for
Hemnet’s communication in order to ensure
that Hemnet’s publication of information
and its corporate communication is
accurate and effective, that information is
available to all parts of the business and
that external stakeholders, including
relevant authorities, receive access to
relevant information. In addition to these
documents, which are available on
Hemnet’s intranet, there are also internal
information channels in the form of regular
management forums, bi-weekly information
meetings for all employees and meetings
within each department.
Financial information is shared by
management with the Audit Committee and
the Board before each reporting date. The
Audit Committee also receives regular
information on activities to strengthen
internal control over financial reporting.
Hemnet employees have access to an
external whistleblowing system, which can be
used anonymously if necessary.
Follow-up and monitoring
Hemnet’s Board and management continually
monitor the effectiveness of internal controls
to ensure the quality of financial reporting
processes. At each Board meeting, financial
and operational developments of the
business are reported and the Board receives
a monthly report on the results and the
financial position of Hemnet – this
information is then the basis for the Board’s
review of all interim reports for publication.
The Audit Committee has a specific
responsibility to follow up on audit issues and
major policy issues related to financial
reporting, as well as to follow up on risk and
internal control issues. Furthermore, the
Company’s external auditors evaluate internal
control as part of the annual audit, after which
recommendations are made that become
part of the ongoing work to develop and
strengthen internal control. Of particular
importance for the Board’s follow-up is then
to monitor the effectiveness of
management’s work in this area, including
ensuring that action is taken on the
shortcomings and proposals put forward.
Administration report
===== SIDA 42 =====
40 · Hemnet Group | Annual and sustainability report 2023 Administration report
Board of Directors
Anders Nilsson Anders Edmark Tracey Fellows Håkan Hellström Maria Redin Nick McKittrick Pierre Siri
Position Chair Board member Board member Board member Board member Board member Board member
Elected 2023 2017 2020 2021 2022 2020 2017
Year of Birth 1967 1959 1965 1958 1978 1968 1974
Nationality Swedish Swedish Australian Swedish Swedish English Swedish
Education Studies in Law at
Lund University.
High school studies in
economics, real estate
education through AFR.
Bachelor’s degree in
Economics from
Monash University.
Real estate education
through AFR.
Master’s degree in
International Business from
the University of Gothenburg
Electronic Engineering
degree at Southampton
University.
Environmental engineering
education.
Other current assignments Senior Advisor to Global
Infrastructure Partners, GIP
Chair of Mäklarsamfundet
Bransch i Sverige AB and
Svensk Mäklarstatistik AB.
Co-owner and founder of
Mäklarhuset, Mäklarbyrån i
Örnsköldsvik Handelsbolag.
Board member and co-founder
of SAH INVEST AB, Konsult-
huset i Örnsköldsvik AB,
Fastighetsbolaget Huset
i Örnsköldsvik AB.
Board member of Auktoriserade
Fastighetsmäklares
Riksförbund AFR:s Service AB.
Deputy board member and
co-founder of Sven Bagare AB.
Board member of
REA Group Limited,
Woolworths Group and
Trade Me Group.
Vice chair of Mäklarsamfundet
Bransch AB and Chair of
real estate agency Svensk
Fastighetsförmedling.
Vice chair of Dina
Försäkringar Öland.
Co-owner and CEO of Svensk
Fastighetsförmedling Sydost.
Board member of
Svensk Mäklarstatistik,
Linnéakademien för Vetenskap
och Näringsliv, Stiftelsen
Barometern and Mspecs.
President and CEO of
Modern Times Group AB.
Co-founder and Operating
Partner of Sprints.
Previous assignments CEO of Com Hem AB and then
of Tele2 AB, in connection
with the merger of the
two companies, between
the years 2014 and 2020.
25-years in senior leadership
positions at Modern Times
Group AB and Millicom
International Cellular AB.
Former President of Global
Digital Real Estate at News
Corp and board member
of REA Group Ltd.
Former CEO of REA Group.
Vice President of Microsoft
Asia-Pacific and CEO of
Microsoft in Australia.
CFO of Modern
Times Group AB.
Board member of NetEnt.
CFO and later CEO at Bet24.
Technology consulting
at Accenture.
Co-founding
executive and CEO
of Rightmove.
CEO and board member
of Homegate AG.
Founder, CEO or investor
in multiple consumer tech
companies in Sweden and
Europe including Blocket.se.
Attendance, board meetings 10/10 10/10 10/10 9/10 10/10 10/10 9/10
Independent in relation to
Hemnet and its management
Yes No Yes No Yes Yes Yes
Independent in relation to
major shareholders
Yes No Yes No Yes Yes No
Total board fee, SEK 875,000 367,534 383,870 367,534 336,301 383,870 -
Shareholding (31 Dec, 2023) - 17,374 60,142 253,456 3,600 150,630 790,691
===== SIDA 43 =====
41Hemnet Group | Annual and sustainability report 2023 · 41
Anders Nilsson Anders Edmark Tracey Fellows Håkan Hellström Maria Redin Nick McKittrick Pierre Siri
Position Chair Board member Board member Board member Board member Board member Board member
Elected 2023 2017 2020 2021 2022 2020 2017
Year of Birth 1967 1959 1965 1958 1978 1968 1974
Nationality Swedish Swedish Australian Swedish Swedish English Swedish
Education Studies in Law at
Lund University.
High school studies in
economics, real estate
education through AFR.
Bachelor’s degree in
Economics from
Monash University.
Real estate education
through AFR.
Master’s degree in
International Business from
the University of Gothenburg
Electronic Engineering
degree at Southampton
University.
Environmental engineering
education.
Other current assignments Senior Advisor to Global
Infrastructure Partners, GIP
Chair of Mäklarsamfundet
Bransch i Sverige AB and
Svensk Mäklarstatistik AB.
Co-owner and founder of
Mäklarhuset, Mäklarbyrån i
Örnsköldsvik Handelsbolag.
Board member and co-founder
of SAH INVEST AB, Konsult-
huset i Örnsköldsvik AB,
Fastighetsbolaget Huset
i Örnsköldsvik AB.
Board member of Auktoriserade
Fastighetsmäklares
Riksförbund AFR:s Service AB.
Deputy board member and
co-founder of Sven Bagare AB.
Board member of
REA Group Limited,
Woolworths Group and
Trade Me Group.
Vice chair of Mäklarsamfundet
Bransch AB and Chair of
real estate agency Svensk
Fastighetsförmedling.
Vice chair of Dina
Försäkringar Öland.
Co-owner and CEO of Svensk
Fastighetsförmedling Sydost.
Board member of
Svensk Mäklarstatistik,
Linnéakademien för Vetenskap
och Näringsliv, Stiftelsen
Barometern and Mspecs.
President and CEO of
Modern Times Group AB.
Co-founder and Operating
Partner of Sprints.
Previous assignments CEO of Com Hem AB and then
of Tele2 AB, in connection
with the merger of the
two companies, between
the years 2014 and 2020.
25-years in senior leadership
positions at Modern Times
Group AB and Millicom
International Cellular AB.
Former President of Global
Digital Real Estate at News
Corp and board member
of REA Group Ltd.
Former CEO of REA Group.
Vice President of Microsoft
Asia-Pacific and CEO of
Microsoft in Australia.
CFO of Modern
Times Group AB.
Board member of NetEnt.
CFO and later CEO at Bet24.
Technology consulting
at Accenture.
Co-founding
executive and CEO
of Rightmove.
CEO and board member
of Homegate AG.
Founder, CEO or investor
in multiple consumer tech
companies in Sweden and
Europe including Blocket.se.
Attendance, board meetings 10/10 10/10 10/10 9/10 10/10 10/10 9/10
Independent in relation to
Hemnet and its management
Yes No Yes No Yes Yes Yes
Independent in relation to
major shareholders
Yes No Yes No Yes Yes No
Total board fee, SEK 875,000 367,534 383,870 367,534 336,301 383,870 -
Shareholding (31 Dec, 2023) - 17,374 60,142 253,456 3,600 150,630 790,691
Administration report
===== SIDA 44 =====
42 · Hemnet Group | Annual and sustainability report 2023 Administration report
Management
Cecilia Beck-Friis Anders Örnulf Jessica Sjöberg Peter Frey Lisa Farrar Anna Kempe
Position and tenure Chief Executive Officer
since 2017
Chief Financial Officer
since 2023
Chief Communication and
Brand Officer since 2019
Chief Technical Officer
since 2022
Cheif Operating Officer
since 2023
Chief People and Culture
Officer since 2022
Year of birth 1973 1976 1977 1973 1980 1977
Nationality Swedish Swedish Swedish Swedish Swedish Swedish
Education Executive Management
Program, SSE Executive
Education, Entertainment
Marketing, and Strategic
Marketing at NYU’s School
of Professional Studies,
USA, as well as a diploma
education from Berghs
School of Communication.
Stockholm University. Media and Communications
Studies, and Political Science,
Stockholm University.
Data- and Computer Science,
Department of Computer
and System Sciences (DSV)
at Stockholms University.
Bachelor of Business
Administration,
Westminster University
Bachelor of Social
Science (PAO) from
Stockholm University.
Previous experience Over twenty years experience in
senior positions within
media. Previously Vice
President at TV4 as well as
Chief Digital Officer at Bonnier
Broadcasting. Former board
member of Paradox Interactive,
NetInsight and Acando.
Many years of extensive
experience in finance, including
various management and
leadership positions at
Preem, Svenska Spel, ICA and
Unilever and most recently
as Group CFO at SkiStar.
Long experience in senior
positions within PR and
communications, most
recently as Vice President
Corporate Communications
at MTG/ Nordic Entertainment
Group. Prior to that she has
held positions as, among other
things, Director of Information
at Com Hem and Director of
Communications at
TDC Sverige.
Chief Technology Officer at
Hemnet. Prior to that served
as CTO in Genius Sports, CTO
& CPO in Betsson Group and in
the media industry (Expressen,
Aftonbladet, Bonnier News).
Many years of experience
from senior positions with
responsibility for product
development, marketing,
strategy, digital transformation
and customer experience.
Most recently in the role of
CMO/CXO for IVC Evidensia.
Before that she was CDO
at Strawberry, Managing
Director at Groupon and
Managing Director at Orbitz.
20 years of HR experience
within tech, retail and
FMCG. Previously Talent
Management Consultant
(self-employed) working
for Schibsted and Blocket
amongst other clients. Prior to
that Business Area Manager
within Wise Group and Senior
HR Manager at Circle K.
Shareholding (31 Dec, 2023) 721,572 1,900 98,090 800 1500 -
Warrants 277,135 55,000 48,116 14,500 22,958 12,000
===== SIDA 45 =====
43
Hemnet Group | Annual and sustainability report 2023 · 43
Cecilia Beck-Friis Anders Örnulf Jessica Sjöberg Peter Frey Lisa Farrar Anna Kempe
Position and tenure Chief Executive Officer
since 2017
Chief Financial Officer
since 2023
Chief Communication and
Brand Officer since 2019
Chief Technical Officer
since 2022
Cheif Operating Officer
since 2023
Chief People and Culture
Officer since 2022
Year of birth 1973 1976 1977 1973 1980 1977
Nationality Swedish Swedish Swedish Swedish Swedish Swedish
Education Executive Management
Program, SSE Executive
Education, Entertainment
Marketing, and Strategic
Marketing at NYU’s School
of Professional Studies,
USA, as well as a diploma
education from Berghs
School of Communication.
Stockholm University. Media and Communications
Studies, and Political Science,
Stockholm University.
Data- and Computer Science,
Department of Computer
and System Sciences (DSV)
at Stockholms University.
Bachelor of Business
Administration,
Westminster University
Bachelor of Social
Science (PAO) from
Stockholm University.
Previous experience Over twenty years experience in
senior positions within
media. Previously Vice
President at TV4 as well as
Chief Digital Officer at Bonnier
Broadcasting. Former board
member of Paradox Interactive,
NetInsight and Acando.
Many years of extensive
experience in finance, including
various management and
leadership positions at
Preem, Svenska Spel, ICA and
Unilever and most recently
as Group CFO at SkiStar.
Long experience in senior
positions within PR and
communications, most
recently as Vice President
Corporate Communications
at MTG/ Nordic Entertainment
Group. Prior to that she has
held positions as, among other
things, Director of Information
at Com Hem and Director of
Communications at
TDC Sverige.
Chief Technology Officer at
Hemnet. Prior to that served
as CTO in Genius Sports, CTO
& CPO in Betsson Group and in
the media industry (Expressen,
Aftonbladet, Bonnier News).
Many years of experience
from senior positions with
responsibility for product
development, marketing,
strategy, digital transformation
and customer experience.
Most recently in the role of
CMO/CXO for IVC Evidensia.
Before that she was CDO
at Strawberry, Managing
Director at Groupon and
Managing Director at Orbitz.
20 years of HR experience
within tech, retail and
FMCG. Previously Talent
Management Consultant
(self-employed) working
for Schibsted and Blocket
amongst other clients. Prior to
that Business Area Manager
within Wise Group and Senior
HR Manager at Circle K.
Shareholding (31 Dec, 2023) 721,572 1,900 98,090 800 1500 -
Warrants 277,135 55,000 48,116 14,500 22,958 12,000
Administration report
===== SIDA 46 =====
44 · Hemnet Group | Annual and sustainability report 2023
The consolidated accounts and annual accounts have been prepared in
accordance with the international accounting standards in Regulation (EC)
No. 1606/2002 of the European Parliament and of the Council of July 19, 2002
on the application of international accounting standards and generally
accepted accounting standards in Sweden and give a true and fair view of the
Group’s and Parent Company’s financial position and results of operations.
The Administration Report for the Group and the Parent Company gives a true
and fair view of the operations, position and results, and describes significant
risks and uncertainty factors that the Parent Company and Group companies
face. The annual accounts and the consolidated financial statements were
approved for release by the Board of Directors and the President on 20 March,
2024. The consolidated Income Statement and Balance Sheet, and the Income
Statement and Balance Sheet of the Parent Company, will be presented for
adoption by the Annual General Meeting on 25 April, 2024.
The proposed dividend amounts to SEK 118.0m. The Group’s equity
attributable to the shareholders of the Parent Company was SEK 1,259.6m as
of 31 December, 2023, and unrestricted equity in the Parent Company was
SEK 1,109.1m. With reference to the above, and to other information that has
come to the knowledge of the board, it is the opinion of the board that the
proposed dividend is defendable with reference to the demands that the
nature, scope and risks of Hemnet’s operations place on the size of the
company’s and the Group’s equity, and the company’s and the Group’s
consolidation needs, liquidity and position in general.
Total available funds for distribution:
Retained earnings 360,561,894
Net profit for the year 748,494,827
Total SEK 1,109,056,721
To be allocated as follows:
Dividend to shareholders, SEK 1.20 per share 118,021,260
Funds to be carried forward 991,035,461
Total SEK 1,109,056,721
Stockholm, 20 March, 2024
Our auditor's report has been submitted
on the day stated in our electronic signature
Ernst & Young AB
Anna Svanberg
Authorised Public Accountant
Nick McKittrick
Board Member
Håkan Hellström
Board Member
Tracey Fellows
Board Member
Pierre Siri
Board Member
Maria Redin
Board Member
Anders Edmark
Board Member
Cecilia Beck-Friis
CEO
Anders Nilsson
Chair
Administration report
Distribution of earnings
The Annual and Sustainability Report and the consolidated financial statements have been approved for publication by the
Board of Directors on March 20, 2024. The Annual Report also contains the Group’s and the Parent Company’s
sustainability reporting in accordance with the Annual Accounts Act, Chapter 5, 11§, see page 22.
===== SIDA 47 =====
Financial statements Hemnet Group | Annual and sustainability report 2023 · 45
Consolidated statements and notes p. 46-66
Note Page
Consolidated income statement 46
Consolidated statement of financial position 47
Consolidated statement of changes in equity 48
Consolidated statement of cash flows 49
G1 Summary of significant accounting principles 50
G2 Important estimates and assessments for accounting purposes 52
G3 Revenue from customer agreements 52
G4 Other operating income 53
G5 Other operating costs 53
G6 Other operating income 53
G7 Auditor remuneration 53
G8 Employee remuneration, etc. 54
G9 Financial income and costs 57
G10 Exchange rate differences, net 57
G11 Income tax 58
G12 Earnings per share 58
G13 Intangible assets 59
G14 Tangible non-current assets 59
G15 Leases 59
G16 Deferred tax 60
G17 Accounts receivable 61
G18 Other current receivables 61
G19 Prepaid expenses and accrued income 61
G20 Equity 61
G21 Financial risk management and financial instruments by category 62
G22 Liabilities to credit institutions 64
G23 Other current liabilities 65
G24 Accrued expenses and deferred income 65
G25 Changes in liabilities belonging to the financing operations 65
G26 Cash and cash equivalents 65
G27 Related party transactions 66
G28 Events after the reporting period 66
Parent company statements and notes p. 67-72
Note Page
Parent company income statement 67
Parent company balance sheet 68
Parent company statement of changes in equity 69
Parent company statement of cash flows 70
P1 Parent company accounting principles 71
P2 Personnel costs 71
P3 Participations in Group companies 71
P4 Receivables and liabilities of Group companies 72
P5 Equity 72
P6 Liabilities to credit institutions 72
P7 Related parties 72
P8 Events after the reporting period 72
P9 Appropriation of earnings 72
Financial Statements
Table of contents for statements and notes
===== SIDA 48 =====
Financial statements46 · Hemnet Group | Annual and sustainability report 2023
Consolidated income statement
Amount in SEK million Note 2023 2022
Operating income
Net sales 3 1,004.7 889.2
Other operating income 4, 10 2.7 2.6
Total income 1,007.4 891.8
Capitalised proprietary intangible assets 13 13.0 10.0
Operating expenses
Other external expenses 6, 7 -323.7 -299.0
Personnel costs 8 -169.6 -153.2
Depreciation and amortisation 13, 14, 15 -77.3 -70.6
Other operating costs 5 -1.6 -1.5
Total costs -572.2 -524.3
Operating profit 448.2 377.5
Financial income 9, 10 3.2 0.6
Financial costs 9, 10 -24.0 -7.4
Net financial items -20.8 -6.8
Earnings before tax 427.4 370.7
Tax 11 -88.7 -76.9
Profit after tax 338.7 293.8
Other comprehensive income - -
Total comprehensive income for the period 338.7 293.8
Of which attributable to: Parent Company shareholders 338.7 293.8
Earnings per share
Before dilution (SEK) 12 3.47 2.93
After dilution (SEK) 12 3.47 2.93
===== SIDA 49 =====
Financial statements Hemnet Group | Annual and sustainability report 2023 · 47
Consolidated statement of financial position
Amount in SEK million Note 31/12/2023 31/12/2022
ASSETS
Non-current assets
Goodwill 13 902.8 902.8
Customer relationships 13 703.9 759.3
Trademarks 13 241.2 241.2
Capitalised development costs 13 44.0 20.1
Right of use assets 15 45.2 0.6
Other non-current assets 14, 16 7.3 2.0
Total non-current assets 1,944.4 1,926.0
Current assets
Accounts receivables 17 38.3 31.5
Other current receivables 18 61.7 24.9
Prepaid expenses and accrued income 19 9.0 11.8
Cash and cash equivalents 26 102.6 100.4
Total current assets 211.6 168.6
TOTAL ASSETS 2,156.0 2,094.6
EQUITY AND LIABILITIES
Equity 20
Share capital 77.4 77.4
Other capital contributions 1,255.1 1,250.5
Retained earnings (including net income for the period) -72.9 104.8
Total equity (attributable to Parent Company shareholders) 1,259.6 1,432.7
Non-current liabilities
Liabilities to credit institutions 22 497.1 328.5
Leasing liabilities 15 35.5 -
Deferred tax liabilities 16 203.7 210.2
Total non-current liabilities 736.3 538.7
Current liabilities
Leasing liabilities 15 8.1 -
Accounts payable 14.4 13.5
Tax liabilities 3.6 11.3
Other current liabilities 23 23.1 17.2
Accrued expenses and deferred income 24 110.9 81.2
Total current liabilities 160.1 123.2
TOTAL EQUITY AND LIABILITIES 2,156.0 2,094.6
===== SIDA 50 =====
Financial statements48 · Hemnet Group | Annual and sustainability report 2023
Consolidated statement of changes in equity
Amount in SEK million
Share capital
(Note G20)
Other capital
contributions
(Note G20)
Retained earnings
(including net income for
the period)
(Note G20)
Total equity
(Note G20)
Opening balance as of January 1, 2022 77.4 1.246.8 192.7 1.516.9
Profit for the year - - 293.8 293.8
Other comprehensive income - - - -
Total comprehensive income - - 293.8 293.8
Transactions with the company's owners
Dividend - - -55.6 -55.6
Share repurchase - - -326.1 -326.1
Repurchase of warrants - -0.8 - -0.8
Warrant issue - 4.6 - 4.6
Issue costs - -0.2 - -0.2
Total transactions with the company's owners - 3.6 -381.7 -378.1
Closing balance as of December 31, 2022 77.4 1.250.5 104.8 1.432.7
Opening balance as of January 1, 2023 77.4 1.250.5 104.8 1.432.7
Profit for the year - - 338.7 338.7
Other comprehensive income - - - -
Total comprehensive income - - 338.7 338.7
Transactions with the company's owners
Dividend - - -98.0 -98.0
Share repurchase - - -418.4 -418.4
Warrant issue - 5.0 - 5.0
Repurchase of warrants - -0.4 - -0.4
Share redemption -2.1 2.1 - -
Bonus issue 2.1 -2.1 - -
Total transactions with the company's owners - 4.6 -516.4 -511.8
Closing balance as of December 31, 2023 77.4 1.255.1 -72.9 1.259.6
Equity is attributable in its entirety to equity holders of the Parent Company.
===== SIDA 51 =====
Financial statements Hemnet Group | Annual and sustainability report 2023 · 49
Consolidated statement of cash flows
Amount in SEK million Note 2023 2022
Cash flow from operating activities
Operating profit 448.2 377.5
Adjustment for items not affecting cash flow:
Depreciation and amortisation of tangible and intangible assets 77.3 70.6
Disposal of fixed assets - -0.0
Interest received 3.2 0.6
Interest paid -25.4 -6.7
Paid income tax -103.2 -94.2
Cash flow from operating activities before changes in working capital 400.1 347.8
Cash flow from changes in working capital
Change in operating receivables -40.8 -9.0
Change in operating liabilities 36.6 17.2
Total changes in working capital -4.2 8.2
Cash flow from operating activities 395.9 356.0
Cash flow from investing activities
Investments in intangible non-current assets 13 -31.5 -13.7
Investments in tangible non-current assets 14 -7.3 -1.8
Disposal of tangible non-current assets 14 - 0.0
Cash flow from investing activities -38.8 -15.5
Cash flow from financing activities
Borrowings 25 185.0 115.0
Loan repayments 25 -15.0 -65.0
Repayment of lease liabilities 25 -13.0 -6.5
Warrant issue 5.0 4.6
Issue costs - -0.2
Repurchase of warrants -0.4 -0.8
Share repurchase -418.5 -326.1
Paid dividend -98.0 -55.6
Cash flow from financing activities -354.9 -334.6
Cash flow for the year 2.2 5.9
Cash and cash equivalents at beginning of the year 100.4 94.5
Cash and cash equivalents at end of the year 102.6 100.4
===== SIDA 52 =====
Financial statements50 · Hemnet Group | Annual and sustainability report 2023
Note G1 Summary of significant
accounting principles
Hemnet Group AB (publ) (“the Parent Company”) and its subsidiaries
(collectively “the Group”) shall be the marketplace for residential property and
related services that is the most appreciated and visited by estate agents, site
visitors and advertisers.
The parent company is a limited liability company registered in Sweden and based
in Stockholm. The address of the head office is Sveavägen 9, 111 57 Stockholm.
On March 20, 2024, the Board of Directors approved this annual report and
consolidated statements for publication. The consolidated income statement and
consolidated statement of financial position and the parent company's income
statement and balance sheet will be subject to adoption at the Annual General
Meeting (AGM) on April 25, 2024.
The Group uses the calendar year (1 January - 31 December) as its fiscal year.
Unless otherwise stated, all amounts are reported in millions of SEK (SEK m).
Rounding is done to the nearest million.
This note contains a list of material accounting principles that were applied when
the consolidated financial statements were prepared. Unless otherwise specified,
these principles have been applied consistently for all years presented. The
consolidated financial statements include the legal Parent Company Hemnet
Group AB (publ) and its subsidiaries.
The Parent Company's accounting principles are detailed in note P1.
Basis for the preparation of the reports
The consolidated statement for the Group has been prepared in accordance with
International Financial Reporting Standards (IFRS), RFR 1 Supplementary
Accounting Rules for Groups and the Swedish Annual Accounts Act. The financial
statement has been prepared in accordance with the historical cost approach.
The annual report and consolidated financial statements have been prepared with
the assumption of continued operations, in line with the principle of going
concern.
Preparing reports in accordance with IFRS requires the use of several important
estimates for accounting purposes. Furthermore, management is required to
make certain judgement calls when applying the Group's accounting principles.
Those areas that require a high degree of judgement, which are complex or such
areas where assumptions and estimates are of material importance to the
financial statement, are specified in Note G2.
For the Parent company's accounting principles, see Note P1.
New standards, changes and interpretations applied by the Group
From 2023, the Group has applied the updated IAS 1, which means that the
summarised accounting principles in the annual report have been updated to
clarify the disclosures on the most significant accounting principles.
The Group also applies the amendment in IAS 12 on deferred taxes on right-of-use
assets and lease liabilities from 2023, which only affects the disclosure
requirements in the notes.
No other IFRS or IFRIC interpretations that have not yet taken effect are expected
to have a material impact on the Group.
Consolidated financial statements
The consolidated income statement and balance sheet include all companies in
which the parent company directly or indirectly holds more than half of the voting
rights of the shares and companies in which the Group otherwise has a controlling
influence. Subsidiaries are included in the consolidated financial statements from
the date the controlling influence is transferred to the Group. They are excluded
from the consolidated financial statements from the date on which the controlling
influence ceases.
Segment reporting
The operating segments are reported in a manner consistent with the internal
reporting provided to the chief operating decision-maker, for Hemnet, the Group
CEO. The Group has identified one operating segment, which is the Group as a
whole. The assessment is based on the fact that the Group is followed up as a
whole. It is not applicable with some form of geographical breakdown or division
of business/product category, etc. Financial reporting is based on a Group-wide
organisational and management structure.
Conversions of foreign currency
Functional currency and reporting currency
In the consolidated financial statement, Swedish krona (SEK) is used, which is the
parent company's functional currency and the Group's reporting currency. All
companies in the Group have Swedish krona (SEK) as the functional currency.
Transactions and balance sheet items
Transactions in foreign currency are converted into the functional currency
according to the exchange rates of the Swedish Central Bank that apply on the
transaction day or the day when the items are revalued. Exchange rate gains
and losses that arise from the payment of such transactions and from the
translation of monetary assets and liabilities in foreign currency at the balance
sheet date rate are reported in the statement of comprehensive income as
other operating income or expenses. Exchange rate gains and losses related
to loans and cash and cash equivalents are reported under comprehensive
income as financial income or expenses.
Revenue recognition
The Group’s net sales are generated from sales of services, mainly listing
services and other services. Revenue is reported over time if the customer
receives or consumes the benefits at the same time as the service is
performed. Where the term of the agreement is not stated, the average term of
the service used is based on historical information. Revenue is measured at
the agreed transaction price, less any discounts and value added tax.
Sale of services – Listing services
This category refers to revenues from property listings and related additional
services, such as Hemnet Plus and Premium. The revenues come from both
private individuals (home sellers) and corporate customers (real estate
developers and real estate agents). Revenues are recognized over the average
duration of a property advertisement over the past twelve months.
For a majority of the receivables related to Hemnet's revenues from home
sellers, a payment provider bears the financial risk (factoring). Hemnet's
receivable from the payment provider is reported as other receivables on the
balance sheet. Other receivables related to revenues from home sellers, as
well as Hemnet's receivables related to revenues from corporate customers,
are reported as accounts receivable on Hemnet's balance sheet.
Sale of services – Other services
Other services refer to revenues from various forms of advertising on
Hemnet's platforms as well as additional services for real estate developers
and real estate agents, such as Hemnet Business. Revenues from advertising
are recognized over the period the ad campaign is exposed on Hemnet's
platforms, either as agreed upon page views are delivered or over the contract
period, depending on what is applicable. Revenues from additional services
are recognised as the service is delivered to the customer. All receivables
related to revenues from Other services are reported as accounts receivable
on Hemnet's balance sheet.
See note G3 Revenues from contracts with customers.
Financial expenses
Financial expenses consist of interest expenses on borrowings, interest
component on lease payments, and other financial expenses. Borrowing costs
are recognised in the income statement using the effective interest method.
Other financial expenses include bank charges. Foreign exchange gains and
losses are netted.
Taxes
The tax expenses for the period include current and deferred tax. Deferred tax is
recognised, according to the balance sheet method, on all temporary
differences that arise between the tax value of assets and liabilities and their
reported values in the Group financial statements. However, deferred tax liability
is not recognised if it arises as a result of the initial recognition of goodwill.
Deferred income tax is calculated using the tax rates (and laws) that have been
decided or announced on the balance sheet date and that are expected to be in
force when the deferred tax asset concerned is realised or the deferred tax
liability is settled.
Intangible assets
Goodwill
Goodwill is not amortised on an ongoing basis but is tested for impairment
G1
G2
G3
G4
G5
G6
G7
G8
G9
G10
G11
G12
G13
G14
G15
G16
G17
G18
G19
G20
G21
G22
G23
G24
G25
G26
G27
G28
P1
P2
P3
P4
P5
P6
P7
P8
P9
===== SIDA 53 =====
Financial statements Hemnet Group | Annual and sustainability report 2023 · 51
annually and also as soon as indications arise that the asset in question has
decreased in value.
In order to test for impairment, goodwill acquired in a business combination is
allocated to cash-generating units or groups of cash-generating units that
represent the lowest level in the group at which the goodwill is monitored
for internal management purposes. Goodwill is currently monitored at the
group level as the group has been determined to constitute a cash-
generating unit.
See also Note G2 Important estimates and assessments, as well as Note G13
Intangible assets.
Other intangible assets
Customer relationships
Customer relationships that were acquired as part of a business combination
are recognised at fair value at the acquisition date and amortised on a straight-
line basis over the forecasted useful lives corresponding to the estimated time
they will generate cash flow.
See also Note G2 Important estimates and assessments, as well as Note G13
Intangible assets.
Trademarks
Trademarks acquired as part of a business combination are reported at fair
value on the acquisition date (see Note G13 Intangible assets for details). As
long as trademarks are used, maintained, and invested in, they have been
assessed to have an indefinite useful life and are recognised at cost and tested
annually, and when there is an indication of impairment, for potential
impairment.
See also Note G2 Important estimates and assessments, as well as Note G13
Intangible assets.
Capitalised development costs
Hemnet's expenses for development activities that meet the criteria in IAS 38
are recognised as internally generated intangible assets as the development
work progresses.
In the balance sheet, capitalised development costs are presented at cost less
accumulated amortisation and any impairments.
See also Note G2 Important estimates and assessments, as well as Note G13
Intangible assets.
Financial instruments
Financial instruments recognised in the statement of financial position include
on the asset side cash and cash equivalents, accounts receivable and other
receivables. On the liabilities side, there are liabilities to credit institutions,
other liabilities and accounts payable. These assets and liabilities are
recognised at amortised cost.
Accounting and removal
A financial asset or financial liability is recognised in the balance sheet when
the company becomes a party under the contractual terms of the instrument.
Trade receivables are recognised in the balance sheet when an invoice has
been issued and the company's right to compensation is unconditional.
Liabilities are recognised when the counterparty has performed and there is a
contractual obligation to pay, even if an invoice has not yet been received.
Trade payables are recognised when an invoice is received.
A financial asset and financial liability are offset and reported as a net amount
in the balance sheet only when there is a legal right to offset the amounts and
there is an intention to settle the items with a net amount or to simultaneously
realise the asset and settle the liability. A financial asset is removed from the
balance sheet when the rights under the contract are realised, expire, or when
the company loses control over them. The same applies to a part of a financial
asset. A financial liability is removed from the balance sheet when the
obligation under the contract is fulfilled or otherwise extinguished. The same
applies to a part of a financial liability.
Classification and valuation
The group's classification of financial assets, which are debt instruments, is
based on the group's business model for managing the asset and the nature of
the asset's contractual cash flows. The group classifies its financial assets
into the following categories:
a) Financial assets measured at amortised cost
The Group's assets measured at amortised cost consist of trade receivables,
cash and cash equivalents, and other current receivables. Financial assets
measured at amortised cost are initially measured at fair value plus transaction
costs. Trade receivables and receivables sold to a payment provider (factoring)
are initially recognized at fair value, which normally corresponds to the invoiced
amount. After initial recognition, these assets are measured at amortised cost
using the effective interest method. Assets measured at amortised cost are
held, according to the business model, to collect contractual cash flows that are
only payments of capital amount and interest on the outstanding capital
amount. These assets are subject to a loss provision for expected credit losses.
b) Financial liabilities measured at amortised cost
The Group's financial liabilities measured at amortised cost consist of liabilities
to credit institutions, accounts payable, accrued expenses, and the portion of
other current liabilities relating to financial liabilities. Financial liabilities
measured at amortised cost are initially measured at fair value, including
transaction costs. After initial recognition, they are measured at amortised cost
using the effective interest method. Fees paid for loan facilities are recognized
as prepaid expenses and expensed over the term of the facility.
Impairment of financial instruments
The group's financial assets are subject to impairment for expected credit
losses. The assessment of expected credit losses is based on various methods.
The simplified model is applied for accounts receivable. Under the simplified
model, a loss provision for expected credit losses is recognised based on the
expected remaining lifetime of the receivable or asset. The method for accounts
receivable is based on historical customer losses combined with forward-
looking factors.
For other items, including cash and cash equivalents, which are subject to
expected credit losses, the Group applies the general method with a three-stage
impairment model. In cases where the amounts are not deemed immaterial, a
loss provision for expected credit losses is also recognised for these financial
instruments.
The Group's assets have been assessed to be in the first stage, meaning that
there has been no significant increase in credit risk.
The financial assets are recognised in the balance sheet at amortised cost, i.e.
net of gross value and allowance for expected credit losses. Changes in the
allowance for expected credit losses are recognised in the income statement as
other external costs.
Lease liabilities and right-of-use assets
Hemnet's leasing agreements pertain to the Group's office premises. Lease
liabilities are discounted at Hemnet's incremental borrowing rate. Variable lease
payments are recognised in the statement of comprehensive income as other
external costs.
The company applies the exemptions for short-term leases (leases with a lease
term of less than 12 months) and low-value leases, where applicable. Such
leases are not recognised in the balance sheet.
The value of the right-of-use asset and its useful life are assessed for
impairment indicators. The carrying amount of the right-of-use asset is
immediately written down to its recoverable amount if its carrying amount
exceeds its estimated recoverable amount.
Employee remuneration
Pension obligations
The Group solely has defined contribution pension plans. The Group's
obligations related to contributions to defined contribution plans are recognised
as an expense in the statement of comprehensive income as personnel
expenses as they accrue based on the services rendered by the employees to
the Group during a period.
Share-based payments
Incentive programs exist where participants have the opportunity to acquire
warrants at fair value, see also note G8. As fair value is paid, no cost is
recognised for these warrants. Proceeds received are directly recorded in
equity as Other capital contributions.
G1
G2
G3
G4
G5
G6
G7
G8
G9
G10
G11
G12
G13
G14
G15
G16
G17
G18
G19
G20
G21
G22
G23
G24
G25
G26
G27
G28
P1
P2
P3
P4
P5
P6
P7
P8
P9
===== SIDA 54 =====
Financial statements52 · Hemnet Group | Annual and sustainability report 2023
Note G2 Important estimates and
assessments for accounting
purposes
The estimates and assessments are evaluated on an ongoing basis and are
based on historical experience and other factors, including expectations of
future events that can be considered reasonable under the prevailing
conditions.
Important estimates and assessments for accounting purposes
The Group makes estimates and assumptions about the future. The estimates for
There are no significant estimates, made by management when applying the
Group’s accounting principles, that have a significant effect on the reported
amounts in the financial statements.
The Group makes estimates and assumptions about the future. The estimates for
accounting purposes that result from these will, by definition, rarely correspond to
the actual result. The estimates and assumptions that pose a significant risk of
material adjustments in the carrying amounts of assets and liabilities during the
next financial year are dealt with in the main feature as follows.
(a) Impairment testing of intangible assets
Customer relationships acquired as part of business acquisitions are
recognised at fair value at the time of acquisition and are amortised on a
straight-line basis over the forecasted useful life corresponding to the estimated
time, they will generate cash flow. Assets are assessed for impairment
whenever events or changes in circumstances indicate that the carrying amount
may not be recoverable. Goodwill and trademarks have been assessed to have
an indefinite useful life and are tested for impairment annually or as soon as
indications arise that imply that the asset in question has decreased in value.
See notes G1 and G13 for accounting principles and estimated useful lives and
note G13 for reported values.
(b) Useful life of intangible assets
Trademarks are attributable to the value in Hemnet as a brand and held with
ownership. The company does not see any limitation in the useful life of
trademarks and their useful life is thus considered indefinable. The majority of
customer relationships have an estimated useful life of 20 years, and the
remaining depreciation period is 13 years. See notes G1 and G13 for accounting
principles and estimated useful lives and note G13 for reported values.
(c) Capitalised development costs
The Group carries out software development work related to the technical
platform and website hemnet.se. Accounting for self-accumulated intangible
assets means that the company must make a number of assessments about the
future. The decision to activate an asset is based on an estimate of whether it is
technically feasible to complete the asset, the company intends to complete the
asset, it is likely that the asset will generate future economic benefits and that
there are resources to complete the development. See also notes G1 and G13.
Note G3 Revenue from contracts
with customers
Revenue breakdown by customer category 2023 2022
Property sellers 781.8 639.6
Real estate agents 110.4 113.2
Real estate developers 36.7 48.3
Advertisers 75.8 88.1
Total 1 004.7 889.2
Revenue breakdown by service category 2023 2022
Listing services 808.7 668.4
Other services 196.0 220.8
Total 1 004.7 889.2
The entire Group is followed up as a segment and the revenues are in principle
exclusively attributable to Swedish customers.
Hemnet's revenues come from services that target the following main customer
groups: Property sellers, Real estate agents, Real estate developers and
Advertisers.
The single largest revenue stream comes from the property sellers' property
listings. In order for property sellers to be able to influence their property sales,
value-added services such as Hemnet Plus and Hemnet Premium are offered,
which give a more prominent exposure of the property listing compared with the
basic version.
Revenue recognition and performance obligations for the various product areas
are shown below:
Listing services: Hemnet is considered to have satisfied its performance
obligation with regard to property listings when the listing is removed for
advertising, which is done by way of terminating the assignment by the real
estate agent who arranged it. Hemnet is considered to have satisfied its
performance obligation for value-added services related to property listings,
such as Hemnet Plus and Hemnet Premium, when the listing is removed for
advertising or when the period for which the value-added service extends is over.
Real estate agents are an important partner, as they administer the property
sellers' listings on Hemnet and provide information about Hemnet's services.
For arranging the property listing, the real estate agent receives administration
compensation. For their mediation of value-added services linked to the
property listing, the real estate agent has the option of entering into a mediation
agreement and receiving commission compensation. See also note G6.
Other services: Other services consist, among other things, of income from real
estate agents for value-added services and brand marketing, as well as from real
estate developers who market their projects and brands. Advertising and similar
services are considered to be delivered when the advertisement is published
according to agreed conditions and the agreed publication time has expired.
Other services are generally invoiced monthly in arrears, in line with delivery.
Invoicing for listing services takes place in connection with publication, however,
since 2023 a property seller can choose to delay their payment until the listing
has been removed. This is offered in collaboration with Hemnet’s current
payment provider, Klarna, through a factoring service where Klarna bears the
financial risk, and Hemnet recognises a receivable from Klarna. Accrued income
is reported in the balance sheet for published listings that have not been
invoiced as of the balance sheet date. The portion relating to the remaining
publication period regarding invoiced revenues is reported as prepaid income in
the balance sheet.
The remaining performance obligations as of December 31, 2023 amounted to
SEK 26.0 million (12.4), including prepaid income reported as contractual
liabilities. Performance obligations are essentially expected to be executed and
revenue is reported within one month from the balance sheet date. Furthermore,
no revenue related to performance obligations that were fulfilled in previous
years has been recognized as revenue in 2023.
G1
G2
G3
G4
G5
G6
G7
G8
G9
G10
G11
G12
G13
G14
G15
G16
G17
G18
G19
G20
G21
G22
G23
G24
G25
G26
G27
G28
P1
P2
P3
P4
P5
P6
P7
P8
P9
===== SIDA 55 =====
Financial statements Hemnet Group | Annual and sustainability report 2023 · 53
Note G4 Other operating income
2023 2022
Reminder fees and interest
for late payments 1.6 1.6
Commission income 0.6 0.5
Exchange rate differences
receivables of an operative nature 0.1 0.1
Other 0.4 0.4
Total 2.7 2.6
Note G5 Other operating costs
2023 2022
Foreign exchange losses -0.2 -0.2
Reminder and debt collection costs -1.4 -1.3
Other -0.0 -0.0
Total -1.6 -1.5
Note G6 Other external expenses
2023 2022
Administration and commission
compensation -225.3 -184.3
Other -98.4 -114.7
Total -323.7 -299.0
Administration and commission compensation refers to compensation to real
estate agent offices regarding administration of property listings on Hemnet’s
platform and, for real estate agent offices having entered into a commission
agreement regarding sale of Hemnet's value-added services, commission.
Note G7 Auditor remuneration
2023 2022
Ernst & Young
- Audit engagement 2.4 2.8
- Audit activity in addition to
the audit engagement 0.3 0.3
- Tax services - -
- Other services - -
Total compensation for the auditors 2.7 3.1
Audit means review of the annual report and accounts and the administration of
the Board of Directors and the CEO, other duties that it is incumbent upon the
company's auditor to perform and advice or other assistance that is the result of
observations in such an audit or the performance of other such duties.
Everything else is other assignments.
G1
G2
G3
G4
G5
G6
G7
G8
G9
G10
G11
G12
G13
G14
G15
G16
G17
G18
G19
G20
G21
G22
G23
G24
G25
G26
G27
G28
P1
P2
P3
P4
P5
P6
P7
P8
P9
===== SIDA 56 =====
Financial statements54 · Hemnet Group | Annual and sustainability report 2023
Not G8 Employee remuneration, etc.
2023 2022
Salaries and other compensations 110.5 98.5
Social security expenses 37.5 34.0
Pension expenses 15.0 12.5
Total Group 163.0 145.0
Average number of employees
2023 2022
Average
number of
employees
Of which
women
Average
number of
employees
Of which
women
Sweden 148 64 124 53
Group total 148 64 124 53
Gender breakdown for the Group (including subsidiaries) for Board members
and other senior executives
2023-12-31 2022-12-31
Total
Of which
women Total
Of which
women
Board members 7 2 7 2
CEO and senior
executives 6 4 8 5
Group total 13 6 15 7
G1
G2
G3
G4
G5
G6
G7
G8
G9
G10
G11
G12
G13
G14
G15
G16
G17
G18
G19
G20
G21
G22
G23
G24
G25
G26
G27
G28
P1
P2
P3
P4
P5
P6
P7
P8
P9
Renumeration to the Board of Directors, CEO and senior executives
2023
Salaries, fees,
benefits
Variable
remuneration Pension costs
Social costs incl.
payroll tax Other benefits Total
Anders Nilsson, Chair* 0.9 - - 0.3 - 1.2
Christopher Caulkin, interim Chair** - - - - - -
Anders Edmark 0.4 - - 0.1 - 0.6
Tracey Fellows 0.4 - - 0.1 - 0.6
Håkan Hellström 0.4 - - 0.1 - 0.6
Nick McKittrick 0.4 - - 0.1 - 0.6
Maria Redin*** 0.5 - - 0.2 - 0.7
Pierre Siri - - - - - -
Cecilia Beck-Friis, chief executive officer 4.2 - 0.9 1.5 0.1 6.6
Other senior executives **** 12.1 - 2.2 4.3 0.2 18.8
Total 19.5 - 3.1 6.8 0.3 29.6
* from 27 April 2023 ** until 27 April 2023 *** Pierre Siri has waived his fee **** Includes Jens Melin as interim CFO up until 1 May 2023 and Anders Örnulf as
CFO from 2 May 2023. In 2023, Hemnet paid out SEK 2.7 million in advances for sign-on bonuses for new senior executives who have not yet joined Hemnet.
Sign-on bonuses were given with the requirement to invest in the applicable LTIP program and is subject to repayment if the employment is terminated within the
first twelve months .
2022
Salaries, fees,
benefits
Variable
remuneration Pension costs
Social costs incl.
payroll tax Other benefits Total
Christopher Caulkin, interim Chair* - - - - - -
Håkan Erixon, Chair** 0.5 - - 0.2 - 0.7
Anders Edmark 0.4 - - 0.1 - 0.5
Tracey Fellows 0.4 - - 0.1 - 0.5
Håkan Hellström 0.4 - - 0.1 - 0.5
Kerstin Lindberg Göransson *** 0.1 - - 0.0 - 0.1
Nick McKittrick 0.4 - - 0.1 - 0.5
Maria Redin**** 0.3 - - 0.1 - 0.4
Pierre Siri ***** - - - - - -
Cecilia Beck-Friis, chief executive officer 3.5 1.3 0.7 1.7 0.1 7.3
Other senior executives ****** 7.8 2.5 2.0 3.7 0.2 16.2
Total 13.8 3.8 2.7 6.0 0.3 26.6
* from 1 September 2022, before this board member ** until 31 August 2022 *** until 29 April 2022 **** from 29 April 2022 ***** Pierre Siri has waived his fee
****** Includes Carl Johan Åkesson as CFO up until 8 August 2022 and Jens Melin as interim CFO from 9 August 2022. In 2022, Hemnet paid out SEK 1.1 million in
advances for sign-on bonuses for new senior executives who have not yet joined Hemnet. Sign-on bonuses were given with the requirement to invest in the
applicable LTIP program and is subject to repayment if the employment is terminated within the first twelve months.
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Financial statements Hemnet Group | Annual and sustainability report 2023 · 55
Incentive program
Long-Term Incentive Plan ("LTIP")
Hemnet has three long-term incentive programs as of December 31, 2023, where
senior executives and a number of selected employees with key competencies
offered to purchase warrants that give the right to acquire shares in the parent
company.
The first warrant program was resolved by the Annual General Meeting 2021,
followed by corresponding programs resolved at the 2022 and 2023 Annual
General Meetings. The board intends to present a proposal for the establishment
of a renewed incentive program at the 2024 Annual General Meeting.
The options are valued according to the Black & Scholes model, which means that
the value on the options, among other things, is dependent on the value of the
underlying share. All warrants have been valued at and acquired for market value.
The full terms and conditions of the warrants also include customary conditions
regarding vesting and recalcu-lation, including for dividends paid prior to the
exercise of the warrants.
LTIP I - 2021/2024
A total of 469,253 warrants were issued under the LTIP I program 2021/2024.
In 2021, 234,390 options were subscribed for by related parties in the
management team. The market price of the warrants, calculated according to
Black & Scholes' option valuation model, was SEK 11.89.
The exercise price for the warrants amounts to 135 percent of the established
the price in the company's IPO, corresponding to SEK 155.25, with a cap of SEK
250 percent, which means that the options do not generate any additional
return at a share price above SEK 287.50.
In 2023, a total of 11,438 warrants were repurchased, for an average price of
SEK 11.89 per warrant, from persons who left the company during the year.
LTIP II - 2022/2025
A total of 533,000 warrants were issued under the LTIP II program 2022/2025.
In 2022, 174,000 options were subscribed for by related parties in the
management team. During 2022, new senior executives, who have not yet
joined Hemnet, has subscribed for a total of 35,000 warrants under the LTIP II
program. The average market price of the warrants, calculated according to
the Black & Scholes option valuation model, was SEK 17.26.
The exercise price of the warrants corresponds to 130 percent of the volume-
weighted share price of the parent company's share on Nasdaq Stockholm
during the measurement period in May 2022, corresponding to SEK 155.00,
with a ceiling of 250 percent, which means that the options do not generate
any additional returns at a share price above SEK 298.10.
In 2023, a total of 15,344 warrants were repurchased, for an average price of
SEK 16.32 per warrant, from persons who left the company during the year.
LTIP III - 2023/2027
A total of 527,000 warrants were issued under the LTIP III program 2023/2027.
In 2023, 151,958 warrants were subscribed for by related parties in the
management team. The average market price of the warrants, calculated
according to Black & Scholes' option valuation model, was SEK 23.21.
The exercise price for the warrants amounts to 130-138 percent of the volume-
weighted share price of the parent company's share on Nasdaq Stockholm
during the measurement period in April-May 2023, corresponding to SEK
207.20-220.00, with a cap of SEK 250 percent, which means that the options do
not generate any additional return at a share price above SEK 398.50.
Warrants issued
Number out-
standing Exercise price
Value
per allocated
warrant
Per 31 December 2021 469 253 155.25 11.89
allocated L TIP II 533 000 155.00 17.26
Per 31 December 2022 1 002 253 155.12 14.75
Allocated L TIP III 527 000 213.60 23.21
Per 31 December 2023 1 529 253 175.27 17.66
Share savings program for employees
In 2022, the Board of Directors of Hemnet decided to introduce a long-term
incitement program for employees in the form of a performance-based share
program. In the program, participants have invested in shares in Hemnet
Group. For two savings shares, the participant receives 1 matching stock.
The terms of the program are that the participant has retained all savings
shares in the period from the end of the investment period and 36 months
onwards and that the participant is still employed by the company during the
savings period. In the share savings program, which started in November
2022, includes shares of 11,000, to a value of SEK 2.7 million and is reported
in accordance with IFRS 2 and the effect on personnel costs during the year
is SEK 0.1 million.
Guidelines for remuneration to senior executives adopted at the Annual
General Meeting 2023
These guidelines encompass the CEO and other senior executives in Hemnet
Group AB (publ) and its subsidiaries (below “Hemnet” or the “Company”), i.e. mana-
gers reporting directly to the CEO. The guidelines are applicable to remuneration
agreed, and amendments to remuneration already agreed, after the proposed
adoption of these guidelines by the Annual General Meeting 2023. These guideli-
nes do not apply to any remuneration decided or approved by the general meeting.
These guidelines also encompass members of the Board of Directors in Hemnet, to
the extent to which they perform services outside of their directorship.
The guidelines’ promotion of the Company’s business strategy, long-term
interests and sustainability
In short, the Company’s business strategy is the following.
Hemnet gathers everyone who is looking for, selling and brokering a home in
one place. This is Hemnet's core business. By collecting all housing ads in one
digital marketplace, Hemnet makes property transactions easier and more
efficient for all parties involved. Hemnet's goal is to continue to be the leading
property portal in Sweden and to broaden and develop its offering based on its
current position.
For more information regarding the Company’s business strategy, please see
www.hemnetgroup.com.
These guidelines have been drawn up to successfully implement the Compa -
ny’s business strategy and to safeguard its long-term interests, including its
sustainability, and to create clarity and transparency with regard to the remu -
neration that senior executives of Hemnet shall receive, and under which
circumstances that remuneration can be paid to members of the Board of
Directors outside of the ordinary directorship.
Variable cash remuneration covered by these guidelines shall aim at promo -
ting the Company’s business strategy and long-term interests, including its
sustainability.
Remuneration Principles
Hemnet shall strive to offer a compensation that attracts, motivates and
retains senior executives in benchmark with its peers, which primarily are plat -
form companies and digital services companies.
Remuneration to senior executives shall consist of:
- Fixed market cash salary
- Variable cash remuneration based on fulfillment of clear goals for the Company
- Possibility to participate in long-term share-based incentive programs
- Pension and other customary benefits
In addition to the remuneration principles, remuneration may also in certain
exceptional cases be paid in connection with new hires in order to attract certain
key individuals to Hemnet for the purpose of supporting Hemnet's business stra-
tegy. Such remuneration shall be limited to the first year of employment and may
not amount to more than 100 percent of the fixed annual cash salary.
Fixed market cash salary
The fixed cash salary for senior executives shall be on market terms and be based
on each individual’s competence, responsibilities, experience and performance.
The fixed cash salary shall be reviewed annually to ensure that it corresponds with
market practice and remains competitive.
Variable cash remuneration
As regards variable cash remuneration, such compensation shall be tied to
financial or non-financial concrete, measurable goals for the Company and/or the
department that the manager is responsible for. Decisions regarding variable
payment models and the outcome of such models shall be made by the Board of
Directors. The variable cash remuneration may amount to not more than 50
percent of the fixed annual cash salary. Variable cash remuneration shall not
constitute pensionable income.
Pension and other customary benefits
The retirement age is under normal circumstances 65 years. Pension plans for
senior executives shall follow or match ITP in terms of compensation level.
The pension premiums for premium defined pensions shall amount to not
more than 30 percent of the fixed annual cash salary. Other customary benefits
(such as company health care) shall be on market terms. Such benefits may
amount to not more than 20 percent of the fixed annual cash salary.
Remuneration under employments subject to other rules than Swedish may be
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Financial statements56 · Hemnet Group | Annual and sustainability report 2023
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Issued warrants 2022-12-31 2023-12-31
Exercise price,
SEK
Warrant price,
SEK
Risk-free
interest rate Volatility Maturity
L TIP I
2021/2024 469,253 469,253 155.25 11.89 -0.18% 32% 2024
L TIP II
2022/2025 533,000 533,000 155.00 17.26* 1.55%* 32%* 2025
L TIP III
2023/2027 - 527,000 213.60* 23.21* 2.66%* 32%* 2026-2027
Total 1,002,253 1,529,253
* Average value
Number of outstanding issued warrants
Holdings 2022-01-01 change 2022-12-31 change 2023-12-31
Cecilia Beck-Friis, CEO 97,135 100,000 197,135 80,000 277,135
Other senior executives 137,255 27,544 164,799 -12,225 152,574
Other employees and prior employees 187,068 74,177 261,245 119,701 380,946
Treasury holdings 47,795 331,279 379,074 339,524 718,598
Total 469,253 533,000 1,002,253 527,000 1,529,253
duly adjusted to comply with mandatory rules or established local practice,
taking into account, to the extent possible, the overall purpose of these
guidelines.
Remuneration Committee
The Board of Directors of Hemnet Group AB (publ) shall appoint a Remuneration
Committee to monitor and assess compliance with these guidelines. The
Remuneration Committee shall also prepare and make recommendations for
resolutions to be adopted by the Board of Directors pertaining to matters
regarding remuneration principles, remuneration and other terms of
employment for the CEO.
The CEO and other senior executives do not participate in the Board of Directors’
processing of and resolutions regarding remuneration-related matters in so far
as they are affected by such matters.
The Remuneration Committee shall also prepare, propose, monitor and assess
long- term share-based incentive programs for variable compensation and long-
term incentive programs for the Company's management.
As regards matters concerning fixed remuneration to other senior executives,
such matters shall as a starting point be made by the CEO in accordance with
these guidelines. However, decisions regarding such remuneration to senior
executives that have been made by the CEO shall be presented to the
Remuneration Committee and the Board of Directors before it shall be deemed
final and be communicated.
The duties of the Remuneration Committee are described in more detail in the
Rules of Procedure for the Remuneration Committee, adopted by the Board of
Directors.
Yearly review of these guidelines
The guidelines for remuneration to senior executives shall be reviewed yearly
and be presented to the Annual General Meeting at least every fourth year.
Termination Notice and Severance Pay
The notice period for senior executives, and the period of time during which
dismissal pay will continue, shall generally be six (6) months. However, in
situations where Hemnet terminates the employment, severance pay may
amount to a maximum of twelve (12) monthly salaries. Severance pay to the CEO
may however amount to a maximum of 18 monthly salaries. Fixed cash salary
during the period of notice and severance pay may together not exceed an
amount equivalent to the CEO's fixed cash salary for 18 months and for twelve
(12) months for other senior executives.
Additionally, remuneration may be paid for non-compete undertakings. Such
remuneration shall compensate for loss of income and shall only be paid in so
far as the previously employed executive is not entitled to severance pay. The
remuneration shall be based on the fixed cash salary at the time of termination
of employment and be paid during the time the non-compete undertaking
applies, however not for more than twelve (12) months following the termination
of employment.
Compensation to Board Members
Members of the Board of Directors may, in certain cases where particularly
motivated in light of the Board Member’s competence and suitability, perform
services outside of the ordinary directorship. Market based compensation
shall be paid for such services, which is to be decided by the Board of
Directors. Remuneration of this kind shall be presented in the financial reports
in accordance with applicable accounting legislation.
Salary and employment conditions for employees
In the preparation of the Board of Directors’ proposal for these guidelines,
salary and employment conditions for employees of Hemnet Group AB (publ)
and its subsidiaries have been taken into account by including information on
the employees’ total income, the components of the remuneration and
increase and growth rate over time, in the Remuneration Committee’s and the
Board of Directors’ basis of decision when evaluating whether the guidelines
and the limitations set out herein are reasonable.
Deviations
Avvikelser helt eller delvis från dessa riktlinjer kan i undantagsfall ske för det
Deviations from these guidelines in whole or in part may be made in
exceptional cases if the Board of Directors find that there are special
circumstances at hand and a deviation is necessary to serve the Company’s
long-term interests, including its sustainability, or to ensure the Company’s
financial viability. Information about such deviation and the reasons therefore
shall be presented at the following Annual General Meeting. As set out above,
the Remuneration Committee’s tasks include preparing the Board of Directors’
resolutions in remuneration-related matters. This includes any resolutions to
deviate from the guidelines.
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Financial statements Hemnet Group | Annual and sustainability report 2023 · 57
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Note G12 Earnings per share
2023 2022
Earnings per share before dilution
Profit for the year attributable
to shareholders of the Parent
Company, SEK m 338.7 293.8
Weighted average number of ordinary
shares outstanding during the year 97,638,241 100,345,982
Earnings per share before dilution, SEK 3.47 2.93
Diluted earnings per share
Profit for the year attributable
to shareholders of the Parent
Company, SEK m 338.7 293.8
Weighted average number of ordinary
shares outstanding during the year 97,638,241 100,345,982
Effect of incentive programmes issued1 102,599 0
Number of shares for the calculation
of diluted earnings per share 97,740,840 100,345,982
Earnings per share after dilution, SEK 3.47 2.93
1 The calculation of dilution of shares is made based on the number of days
that the warrant programs that have been active during each period
concerned.
Possible dilution through financial instruments
Hemnet Group AB (publ) has outstanding long-term incentive plans. The
warrants under the long-term incentive plans are considered dilutive only when
they result in lower earnings per share after than before dilution. As of 31
December, 2023, the company has four outstanding incentive programs. For
more information on redemption rates and description of incentive schemes,
see note G8 Employee remuneration, etc.
Note G9 Financial income and costs
2023 2022
Interest bearing securities
valued at fair value
Interest bearing securities 3.2 0.5
Total revenue at fair value 3.2 0.5
Other
Foreign exchange gains, net - 0.1
Total other - 0.1
Financial income, total 3.2 0.6
Liabilities valued at amortised cost
Interest expenses to credit institutions -22.4 -7.3
Other interest expenses - -0.0
Total interest costs according to
the effective interest method -22.4 -7.3
Other
Foreign exchange losses, net -
Interest expenses, leasing liabilities -1.6 -0.1
Total other -1.6 -0.1
Financial costs, total -24.0 -7.4
Financial items, net -20.8 -6.8
Note G10 Exchange rate differences, net
Exchange rate differences have been reported in the statement of
comprehensive income as follows:
2023 2022
Other operating income (Note G4) 0.1 0.1
Other operating costs (Note G5) -0.2 -0.2
Financial items, net (Note G9) - 0.1
Total -0.1 -0.0
Note G11 Income tax
2023 2022
Current tax:
Current tax on profit for the year -95.5 -86.8
Total current tax -95.5 -86.8
Deferred tax (Note G16):
Deferred tax on temporary
differences and tax loss 6.8 9.9
Total deferred tax 6.8 9.9
Total income tax -88.7 -76.9
The income tax on the Group's profit before tax differs from the theoretical
amount that would have been obtained when using the Swedish tax rate for the
results of the consolidated companies as follows:
2023 2022
Earnings before tax 427.4 370.7
Income tax calculated according
to tax rate in Sweden (20.6%) -88.0 -76.4
Tax effect of:
Non-deductible costs -0.7 -0.5
Income tax expense -88.7 -76.9
This year's effective tax rate is -20.7% (-20.8%).
===== SIDA 60 =====